No-start or intermittent start failure on the 2013 Jeep Grand Cherokee
4 fires 1 injury 5 of the 69 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When no-start or intermittent start failure gets reported
Owners of the 2013 Jeep Grand Cherokee report no-start or intermittent start failure at a median of 67,500 miles. A quarter of the reports come in before 50,000 miles and a quarter after 97,500 miles, from 58 reports that carried an odometer reading.
A part like this is normally expected to survive 88,000 miles. It is the 5th most-reported problem on this model year.
The mileage distribution
The reported range runs from 27,500 miles at the tenth percentile to 135,000 miles at the ninetieth, a spread of 106,250 miles across the middle 80% of reports.
A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.
21% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 28,250 miles | 50,750 miles | 67,500 miles | 98,300 miles | 134,500 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 4 a fire and 1 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $200–$1,800 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 26 model years of this car. It shows up earliest on the 2019, at a median of 1,900 miles, and latest on the 1996 at 165,000 miles.
By volume the 2011 carries the most reports, with 222; the 2013 has 69. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
My problem has persisted since I purchased the vehicle in november of 2012. I hit the ignition switch and the car starts and then dies. I try to hit the button again and it just cranks and cranks and won't start. The only way to get it to turn on is to cycle on and off the ignition switch and try it again. I brought it into the dealership and they said unless they can recreate the issue they can't identify the problem, and also claimed they did research and couldn't come up with any similar complaints and sent me home. I did about five minutes worth of online research and found the tipm issue along with countless complains about ignition switch issues. I called the dealership and reported my findings. They were familiar with the tipm issue, but said they can't just replace a part unless it can be proved that is the issue. *tr
My problem has persisted since I purchased the vehicle in november of 2012. I hit the ignition switch and the car starts and then dies. I try to hit the button again and it just cranks and cranks and won't start. The only way to get it to turn on is to cycle on and off the ignition switch and try it again. I brought it into the dealership and they said unless they can recreate the issue they can't identify the problem, and also claimed they did research and couldn't come up with any similar complaints and sent me home. I did about five minutes worth of online research and found the tipm issue along with countless complains about ignition switch issues. I called the dealership and reported my findings. They were familiar with the tipm issue, but said they can't just replace a part unless it can be proved that is the issue. *tr
In general, the car would not start when brake was pressed and the start button was pushed. This happened six times. First four times the engine would just turn over but not start. Last two times, the engine started for about two to three seconds then died. Attempting to start it again resulted in the engine turning over but not starting. During all of the six attempts the engine only started and stayed running after three or four attempts. When I've taken the vehicle to the dealer I was told that there may be a bad win module, which was supposedly replaced. When asked about the tipm I was told that they have to begin diagnosis starting with other parts. *tr
Also reported on the 2013 Jeep Grand Cherokee
Other electrical problem
Other brake problem
Fuel pump failure
Alternator or charging system failure
Other body or interior problem
Other engine problem
How far this goes
Complaints are voluntary, so 69 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does no-start or intermittent start failure happen on the 2013 Jeep Grand Cherokee?
Across 58 owner reports that included an odometer reading, half were filed by 67,500 miles. A quarter were filed before 50,000 miles and a quarter after 97,500 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is no-start or intermittent start failure on the 2013 Jeep Grand Cherokee?
69 reports have been filed with NHTSA, about 0.8 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed