No-start or intermittent start failure on the 2000 Jeep Grand Cherokee
When no-start or intermittent start failure gets reported
Owners of the 2000 Jeep Grand Cherokee report no-start or intermittent start failure at a median of 120,000 miles. A quarter of the reports come in before 95,000 miles and a quarter after 145,000 miles, from 8 reports that carried an odometer reading.
A part like this is normally expected to survive 88,000 miles. It is the 36th most-reported problem on this model year.
The mileage distribution
The reported range runs from 70,000 miles at the tenth percentile to 160,000 miles at the ninetieth, a spread of 90,633 miles across the middle 80% of reports.
When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.
13% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 68,884 miles | 97,000 miles | 119,500 miles | 145,000 miles | 159,517 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Putting it right typically runs $200–$1,800 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 26 model years of this car. It shows up earliest on the 2019, at a median of 1,900 miles, and latest on the 1996 at 165,000 miles.
By volume the 2011 carries the most reports, with 222; the 2000 has 9. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Vehicle has 24,292 miles and it will not start on first try. Long cranking time. Dealer says it needs new fuel pump module and will cost approx $500.00! Appears to be common problem from NHTSA other complaints. Dc refuses to fix and refuses to give me written notification why not. Only verbal refusals in spite of my writng them requesting written refusal and reason for no goodwill gesture on their part. Appears to be at least 3 tech svc bulletins about this same (long crank time) issue.*ak
I have been experiencing a problem with my battery not staying charged. The first occurred when I had let the car set for about 2 days, it would not start. *tr the battery would not jump. I had to buy a new battery. The battery post always get corrosion on it. I have had it cleaned and changed a couple of times, and it still gets corrosion on it in 2 days. I was told about two years ago that it could be the wires that run from one of the post to the engine. This time, my new battery only lasted about 3 months. Same problem. The dealer told me that I would have to buy a new battery. It appears that something is draining my battery, but no one can find out what. I had to get a new battery, but I am afraid that it will get drained also.
Tl* the contact owns a 2000 jeep grand cherokee. The contact stated that the vehicle would not start. The vehicle was taken to the dealer where the dealer advised that they had to replace the psm module. The vehicle was not repaired. The manufacturer was contacted and advised that the vehicle was no longer under warranty. The failure and the current mileage was 100,000.the VIN was not available.
Also reported on the 2000 Jeep Grand Cherokee
Other body or interior problem
Premature brake pad or rotor wear
Other brake problem
Other powertrain problem
Radiator or coolant leak
Other engine problem
How far this goes
Complaints are voluntary, so 9 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does no-start or intermittent start failure happen on the 2000 Jeep Grand Cherokee?
Across 8 owner reports that included an odometer reading, half were filed by 120,000 miles. A quarter were filed before 95,000 miles and a quarter after 145,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is no-start or intermittent start failure on the 2000 Jeep Grand Cherokee?
9 reports have been filed with NHTSA, about 0.1 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed