Other body or interior problem on the 2000 Jeep Grand Cherokee
8 crashes 2 fires 16 injuries 26 of the 252 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When other body or interior problem gets reported
Owners of the 2000 Jeep Grand Cherokee report other body or interior problem at a median of 100,000 miles. A quarter of the reports come in before 68,000 miles and a quarter after 135,000 miles, from 185 reports that carried an odometer reading.
A part like this is normally expected to survive 88,000 miles. It is the 1st most-reported problem on this model year.
The mileage distribution
The reported range runs from 37,000 miles at the tenth percentile to 153,000 miles at the ninetieth, a spread of 116,491 miles across the middle 80% of reports.
When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.
8% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 36,509 miles | 68,000 miles | 100,000 miles | 135,000 miles | 153,000 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 8 a crash, 2 a fire and 16 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $200–$2,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 30 model years of this car. It shows up earliest on the 2019, at a median of 15,000 miles, and latest on the 1996 at 165,000 miles.
By volume the 2005 carries the most reports, with 548; the 2000 has 252. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Safety issue: power door locks inoperable. 2000 jeep grand cherokee. On three (3) seperate occassions, we have had to have three (3) seperate electronic locking systems replaced on three (3) seperate doors/hatches on this vehicle. In all three incidents, the "actuator" has failed to either lock and/or unlock each individually effected door. On one occassion, we were unable to exit the driver's door at all, thus having to climb over to the passenger's front door to exit. When we contact the manufactuer - each time - they tell us that these are "normal wear items". After scanning your sight, I find a total of twenty-one such related complaints for jeep grand cherokees (not all year 2000 models) and four specifically related, year 2000 complaints. To describe the failure: the locking mechanism simply fails to engage and/or disengage and makes a higher pitched, longer than usual, whining sound - as if an electrical motor has failed. The cost of each repair has been equal to or exceeded $150.00 per incident. The following listed incident date (online submission field required) refers only to the latest/most current date of repair. All…
Safety issue: power door locks inoperable. 2000 jeep grand cherokee. On three (3) seperate occassions, we have had to have three (3) seperate electronic locking systems replaced on three (3) seperate doors/hatches on this vehicle. In all three incidents, the "actuator" has failed to either lock and/or unlock each individually effected door. On one occassion, we were unable to exit the driver's door at all, thus having to climb over to the passenger's front door to exit. When we contact the manufactuer - each time - they tell us that these are "normal wear items". After scanning your sight, I find a total of twenty-one such related complaints for jeep grand cherokees (not all year 2000 models) and four specifically related, year 2000 complaints. To describe the failure: the locking mechanism simply fails to engage and/or disengage and makes a higher pitched, longer than usual, whining sound - as if an electrical motor has failed. The cost of each repair has been equal to or exceeded $150.00 per incident. The following listed incident date (online submission field required) refers only to the latest/most current date of repair. All…
While in motion, consumer was rear ended. The rear seat headrests were ejected from their holders striking the consumer and the passenger in the back of their heads causing deep cuts. Also, the air bags failed to deploy. *jg *jb
Also reported on the 2000 Jeep Grand Cherokee
Premature brake pad or rotor wear
Other brake problem
Other powertrain problem
Radiator or coolant leak
Other engine problem
Other electrical problem
How far this goes
Complaints are voluntary, so 252 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other body or interior problem happen on the 2000 Jeep Grand Cherokee?
Across 185 owner reports that included an odometer reading, half were filed by 100,000 miles. A quarter were filed before 68,000 miles and a quarter after 135,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other body or interior problem on the 2000 Jeep Grand Cherokee?
252 reports have been filed with NHTSA, about 2.0 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed