Other body or interior problem on the 2002 Jeep Grand Cherokee
2 crashes 5 fires 7 injuries 14 of the 95 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When other body or interior problem gets reported
Owners of the 2002 Jeep Grand Cherokee report other body or interior problem at a median of 90,000 miles. A quarter of the reports come in before 60,000 miles and a quarter after 130,000 miles, from 74 reports that carried an odometer reading.
A part like this is normally expected to survive 88,000 miles. It is the 4th most-reported problem on this model year.
The mileage distribution
The reported range runs from 32,500 miles at the tenth percentile to 152,500 miles at the ninetieth, a spread of 118,930 miles across the middle 80% of reports.
When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.
11% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 32,626 miles | 59,250 miles | 90,000 miles | 129,220 miles | 151,556 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 2 a crash, 5 a fire and 7 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $200–$2,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 30 model years of this car. It shows up earliest on the 2019, at a median of 15,000 miles, and latest on the 1996 at 165,000 miles.
By volume the 2005 carries the most reports, with 548; the 2002 has 95. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Purchased november 2001, had two recalls for fuel system within two months, dealer told me there was previous recall fixed before I purchased. Engine safety warning light has come on and stayed on several days on seven (7) separate occasions. Dealer claims not to worry cannot figure out why. Plus seat heater went out and had to be replaced, interior heater stopped working except defrost. I believe they are all related and is why the engine safety warning light keeps coming on. Also to note--vehicle sways back and forth over small bumps, like riding a small boat in rough water. *nlm
The luggage rack on the top of my jeep pulled out. The screws just pulled through the holes. There were no washers or anything of that type to prevent this from occurring. This was done when strapping an item to the top to secure it. This is a potential road hazard. I don't want to be behind the jeep that has this happen on the road and loses it's load into the road or onto the automobile following. Jeep will not help us in repairing the problem nor do they care about the possible hazard. I spoke to mike at the service desk at chrysler and he told me that this was not a manufacturing problem and therefore they would do nothing to remedy the situation. When I told him it was a design flaw, he said he didn't care. I plan on contacting the engineering department, if they will allow me, and let them know about the problem. When the screw and casing pulled through, it enlarged the hole and protruded up through the roof top. If one can not tighten a top load on the luggage rack, what is to prevent it from coming off at any time???? Please help us and others with jeep grand cherokee's to prevent a future accident due to top mounted loads…
Jeep gc 2002-had rotors, pads and calipers replaced at 12,660 miles because of violent shaking during braking on highways at speeds of over 40 MPH, had to replace everything again at 23,989 miles and now at my own cost. Manager stated that the rotors were "blue" and that someone has been riding on the brakes all the time and that is why they are worped ("blue" from high temperature). That is not the case, I do regular driving in the city and on highway. Please investigate as I have found other jeep owners with the same problems all over the united states on the jeep internet forums.
Also reported on the 2002 Jeep Grand Cherokee
Other visibility problem
Premature brake pad or rotor wear
Radiator or coolant leak
Blower motor or climate control failure
Other brake problem
Other electrical problem
How far this goes
Complaints are voluntary, so 95 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other body or interior problem happen on the 2002 Jeep Grand Cherokee?
Across 74 owner reports that included an odometer reading, half were filed by 90,000 miles. A quarter were filed before 60,000 miles and a quarter after 130,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other body or interior problem on the 2002 Jeep Grand Cherokee?
95 reports have been filed with NHTSA, about 0.6 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed