Other steering problem on the 2002 Jeep Grand Cherokee
When other steering problem gets reported
Owners of the 2002 Jeep Grand Cherokee report other steering problem at a median of 70,000 miles. A quarter of the reports come in before 15,000 miles and a quarter after 105,000 miles, from 18 reports that carried an odometer reading.
A part like this is normally expected to survive 95,000 miles. It is the 19th most-reported problem on this model year.
The mileage distribution
The reported range runs from 5,000 miles at the tenth percentile to 150,000 miles at the ninetieth, a spread of 147,110 miles across the middle 80% of reports.
When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.
33% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 3,890 miles | 16,000 miles | 70,450 miles | 107,100 miles | 151,000 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Putting it right typically runs $350–$2,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 28 model years of this car. It shows up earliest on the 2016, at a median of 10,000 miles, and latest on the 1996 at 190,000 miles.
By volume the 2021 carries the most reports, with 55; the 2002 has 22. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Our vehicle has a growling noise in the steering system. This occurs occasionally when turning the wheels to the right, whether driving forward or backwards. Dealer 1 took the car for a day an reported that parts would have to be ordered. They would call when parts arrived. After several fruitless attempt to determine if parts had arrived, car was taken to dealer 2 whose service manager immediately recognized the symptoms and replaced the power steering hoses and valves. On the second visit, nothing was corrected as dealer 2 checked the steering wheel area valves and bearings. Dealer 2 said that jeep engineers are aware of the problem and expect to have a fix in a month or two. First purchased in june 2002 and noticed within one week. Noise continues to be present. Is there a steering and control issue looming on the horizon?. *jb
While driving at 65 MPH engine failed. As a result, power steering and brakes malfunctioned. *ak took vehicle to mechanic but they couldn't find anything wrong. Two hundred miles later, the same thing, nothing was found. At 6133 miles it happened again. Consumer took vehicle to another mechanic. Three different mechanics and no one could find anything. Problem still exist. *ph
While attempting to slow down from high or low speeds the steering vibrated violently. The dealer stated the rotors need to be replaced. *jb when attempting to stop or slow down, the vehicle vibrates. Consumer was told by dealership that there was nothing wrong with the rotors. The condition worsens every 3,000 miles. *tt
Also reported on the 2002 Jeep Grand Cherokee
Other visibility problem
Premature brake pad or rotor wear
Radiator or coolant leak
Other body or interior problem
Blower motor or climate control failure
Other brake problem
How far this goes
Complaints are voluntary, so 22 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other steering problem happen on the 2002 Jeep Grand Cherokee?
Across 18 owner reports that included an odometer reading, half were filed by 70,000 miles. A quarter were filed before 15,000 miles and a quarter after 105,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other steering problem on the 2002 Jeep Grand Cherokee?
22 reports have been filed with NHTSA, about 0.1 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed