Other steering problem on the 2014 Jeep Grand Cherokee
3 crashes 2 injuries 5 of the 44 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When other steering problem gets reported
Owners of the 2014 Jeep Grand Cherokee report other steering problem at a median of 32,500 miles. A quarter of the reports come in before 2,500 miles and a quarter after 80,000 miles, from 36 reports that carried an odometer reading.
A part like this is normally expected to survive 95,000 miles. It is the 15th most-reported problem on this model year.
The mileage distribution
The reported range runs from 400 miles at the tenth percentile to 90,000 miles at the ninetieth, a spread of 90,062 miles across the middle 80% of reports.
A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.
56% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 438 miles | 1,618 miles | 31,500 miles | 79,246 miles | 90,500 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 3 a crash and 2 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $350–$2,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 28 model years of this car. It shows up earliest on the 2016, at a median of 10,000 miles, and latest on the 1996 at 190,000 miles.
By volume the 2021 carries the most reports, with 55; the 2014 has 44. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
When I drove the car at around 60 MPH the steering wheel shakes side to side aggressively. The dealership changed two drive shafts and checked the balance of the tires. After all that it still shakes the dealership said it just how the jeep rides no car or truck I've drove ever did that. I think its a safety defect in the steering at high speeds and all I drive is expressway driving. A new vehicle shouldn't drive like this. *tr
I purchased a new 2014 grand cherokee limited, and have had vibration issues since I purchased. I have taken it back to the dealer 5 times, and now have a case open with chrysler to fix the issue. The steering wheel and seats shake at speeds from 70-80. *tr
The way the steering wheel on the new jeep is designed, when you go to make a turn, items on your sleeves (zippers, buttons, or bracelets) can get wedged in between the pad that covers the horn area of the steering wheel and the wheel it self. Once this happens, the object gets lodged into place and you cannot remove it, and you also cannot properly steer the vehicle. The only recourse is to come to a complete stop and work the item loose. Luckily this has not happened while we were traveling at high speeds or it would have surely caused an accident. They say a picture is worth a 1000 words. I have photos to submit if it would demonstrate the issue more clearly. *tr
Also reported on the 2014 Jeep Grand Cherokee
Other body or interior problem
Other powertrain problem
Other electrical problem
Other engine problem
Other brake problem
Seat belt or retractor failure
How far this goes
Complaints are voluntary, so 44 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other steering problem happen on the 2014 Jeep Grand Cherokee?
Across 36 owner reports that included an odometer reading, half were filed by 32,500 miles. A quarter were filed before 2,500 miles and a quarter after 80,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other steering problem on the 2014 Jeep Grand Cherokee?
44 reports have been filed with NHTSA, about 0.4 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed