Other steering problem on the 2016 Jeep Grand Cherokee
1 crash 1 of the 8 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
Only 7 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.
When other steering problem gets reported
There are 8 reports of other steering problem on the 2016 Jeep Grand Cherokee, 7 with a mileage attached. That is too few to place the failure on the odometer with any confidence.
A part like this is normally expected to survive 95,000 miles. It is the 14th most-reported problem on this model year.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| — | — | 12,000 miles | — | — |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 1 a crash is mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $350–$2,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 28 model years of this car. It shows up earliest on the 2016, at a median of 10,000 miles, and latest on the 1996 at 190,000 miles.
By volume the 2021 carries the most reports, with 55; the 2016 has 8. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Tl* the contact owns a 2016 jeep grand cherokee. While driving approximately 55 MPH on a two lane road, the vehicle was unable to drive in a straight line. The vehicle veered to the right or left across the two lane road. The vehicle was taken to the dealer four times where it was determined that the vehicle was designed to perform that way. The check engine warning indicator illuminated. The vehicle was currently parked at the contact's residence. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,000. Updated 01/06/17*lj *tr
While driving to nashville, tn we were driving between 65 - 73 MPH with speed control and hit slower traffic it felt like the vehicle lost power steering. The steering was hard to handle on the jeep. It would pull either left or right and wouldn't seem to go straight. We could stop the vehicle and turn it off and the steering would be fine again for a while. I took my jeep back to the dealer on december 2, 2016 and as of today december 27, 2016 they still have it. I don't know if it is the power steering or the lift suspension but it most definitely is a safety problem. This happened on the highway and the service techs have got it to duplicate the problem at the dealership. *tr
Death wobble when being towed the dealer is no help on this problem because they do not have a service bulletin on the 2016 jeep grand cherokee, but there on 2014 and 2015 cherokee. I need to get jeep to fix this problem. 2016 is first year for grand cherokee to have electronic steering which was the cause of the same thing happening. 2014 - 2015 jeep fixed it with a new harness adapter that send power to the steering with the ignition off. Jeep said when enough people complain we then may come up with a similar fix". Only has happened to a few grand cherokees. This of course is not acceptable to me. This is bad and need to be address asap. This could cause a crash and someone could get killed. When the jeep is being towed and you hit bump while turning it starts wobbling from side to side so bad it will cause you to not be able to control the towing vehicle. Once you stop and then take of it stops wobbling.
Also reported on the 2016 Jeep Grand Cherokee
Other engine problem
Other powertrain problem
Other electrical problem
Other fuel system problem
Other brake problem
Other speed control problem
How far this goes
This page is kept out of search results because 8 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.
Complaints are voluntary, so 8 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other steering problem happen on the 2016 Jeep Grand Cherokee?
Across 7 owner reports that included an odometer reading, half were filed by 10,000 miles. A quarter were filed before — and a quarter after —. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other steering problem on the 2016 Jeep Grand Cherokee?
8 reports have been filed with NHTSA, about 0.1 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed