Other steering problem on the 2009 Chevrolet Impala
4 crashes 4 injuries 8 of the 22 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When other steering problem gets reported
Owners of the 2009 Chevrolet Impala report other steering problem at a median of 65,000 miles. A quarter of the reports come in before 30,000 miles and a quarter after 75,000 miles, from 18 reports that carried an odometer reading.
A part like this is normally expected to survive 95,000 miles. It is the 13th most-reported problem on this model year.
The mileage distribution
The reported range runs from 15,000 miles at the tenth percentile to 85,000 miles at the ninetieth, a spread of 70,979 miles across the middle 80% of reports.
When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.
28% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 16,400 miles | 30,000 miles | 63,745 miles | 76,545 miles | 87,379 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 4 a crash and 4 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $350–$2,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 20 model years of this car. It shows up earliest on the 2017, at a median of 30,000 miles, and latest on the 2000 at 110,000 miles.
By volume the 2014 carries the most reports, with 90; the 2009 has 22. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Tl*the contact owns a 2009 chevrolet impala. The dealer performed a front end alignment and the vehicle continued to pull to the right while driving 25 MPH. The vehicle was taken back to the dealer to have the wheels realigned. The manufacturer advised the contact to take the vehicle back to the dealer to have the wheels aligned again, adjust the tow and center the steering wheel. The dealer later informed the contact that the vehicle needed another wheel alignment. The failure mileage was 21,981. Updated 08/27/10. *lj the consumer stated the vehicle has uneven tread wear. Updated 08/3010*jb updated 08/31/10*jb
Tl* the contact owns a 2009 chevrolet impala. The contact stated that when the brake was depressed, the front end would shake and exhibit a loud noise. The vehicle was taken to the dealer for an alignment of the front end, but the failure was not corrected. The vehicle was taken back to the dealer for further inspection where the failure was located at the steering component. The vehicle was not repaired. The failure mileage was 45,256 the current mileage was not available.
When I pressed down on my accelerator pedal (speed limit was increasing from 50mph to 65mph), a message of "starting disabled. Service throttle" came up on the dash. The accelerator pedal and steering wheel completely locked up and the car started to decelerate. I was able to force the steering wheel in order to turn onto a side street (narrowly avoiding a car stopped in the left lane to turn) and park the vehicle in a location out of the main lane of traffic. Had this side street not been there at that exact moment, the possibility of a crash would be very likely as steering was unresponsive and I may have been rear-ended due to the sudden loss of engine power. *tr
Also reported on the 2009 Chevrolet Impala
Other engine problem
Other electrical problem
Airbag warning light or occupant sensor fault
Other speed control problem
Other driver assistance problem
Ignition switch, key fob or immobilizer failure
How far this goes
Complaints are voluntary, so 22 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other steering problem happen on the 2009 Chevrolet Impala?
Across 18 owner reports that included an odometer reading, half were filed by 65,000 miles. A quarter were filed before 30,000 miles and a quarter after 75,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other steering problem on the 2009 Chevrolet Impala?
22 reports have been filed with NHTSA, about 0.3 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed