Other steering problem on the 2003 Chevrolet Impala
2 crashes 1 injury 3 of the 14 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When other steering problem gets reported
Owners of the 2003 Chevrolet Impala report other steering problem at a median of 90,000 miles. A quarter of the reports come in before 30,000 miles and a quarter after 140,000 miles, from 12 reports that carried an odometer reading.
A part like this is normally expected to survive 95,000 miles. It is the 14th most-reported problem on this model year.
The mileage distribution
The reported range runs from 30,000 miles at the tenth percentile to 185,000 miles at the ninetieth, a spread of 156,400 miles across the middle 80% of reports.
When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.
33% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 29,100 miles | 30,000 miles | 90,730 miles | 137,500 miles | 185,500 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 2 a crash and 1 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $350–$2,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 20 model years of this car. It shows up earliest on the 2017, at a median of 30,000 miles, and latest on the 2000 at 110,000 miles.
By volume the 2014 carries the most reports, with 90; the 2003 has 14. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
On the afternoon of monday, june 6, 2004, I was driving a 2003 chevrolet impala down haddonfield road in cherry hill, new jersey when, suddenly and without warning, its speedometer dropped down to zero, its brakes became inoperable, and its steering wheel became rigid and virtually un-turnable. I was forced to coast to a stop. Fortunately, the incident did not cause a crash. This is the second time that such an incident has occurred with this car, with the previous incident occurring in or around july 2004. I am reporting this to my local chevrolet dealership.
Dt: the dash was caving in, the windshield was off level and there was knocking in the steering, the underneath frame was hanging down on the driver's side; there was a gap in the connection of the rear passenger's side door, and other problems. The consumer had the rotors replaced, and the wheels aligned. Then, the consumer took vehicle to a dealership and they told her that there was nothing wrong with the vehicle. She contacted the manufacturer, who told her that there was nothing they could do because it was out of warranty. The consumer stated that at first there was a problem with the steering and they replaced gear shaft.*ak
Tl*the contact owns a 2003 chevrolet impala. While driving between 1 and 25 MPH, the contact heard a loud clunking noise coming from the front end of the vehicle. He also felt a vibration in the steering wheel. There is a technical service bulletin (01-02-32001h) regarding this same failure. The manufacturer stated that the contact would be responsible for the repair costs. The current mileage was 40,000 and failure mileage was 30,000.
Also reported on the 2003 Chevrolet Impala
Other electrical problem
No-start or intermittent start failure
Other engine problem
Ignition switch, key fob or immobilizer failure
Other lighting problem
Headlight failure or clouding
How far this goes
Complaints are voluntary, so 14 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other steering problem happen on the 2003 Chevrolet Impala?
Across 12 owner reports that included an odometer reading, half were filed by 90,000 miles. A quarter were filed before 30,000 miles and a quarter after 140,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other steering problem on the 2003 Chevrolet Impala?
14 reports have been filed with NHTSA, about 0.2 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed