AtWhatMileage
Steering · 24 owner reports

Other steering problem on the 2001 Chevrolet Impala

2 crashes 4 injuries 6 of the 24 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.

Only 7 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.

Reports of this failure 24
With an odometer reading 7
Reports per 1,000 built 0.3 per 1,000
Filed below 36,000 miles 43%
Mention a crash, fire or injury 6
Typical repair $350–$2,400
What it means when it happens High
Rank among this year's problems 12th

When other steering problem gets reported

There are 24 reports of other steering problem on the 2001 Chevrolet Impala, 7 with a mileage attached. That is too few to place the failure on the odometer with any confidence.

A part like this is normally expected to survive 95,000 miles. It is the 12th most-reported problem on this model year.

The whole distribution

Percentiles of the 7 odometer readings owners gave.
10th25thMedian 75th90th
— — 47,600 miles — —

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Of these reports, 2 a crash and 4 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.

Putting it right typically runs $350–$2,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 20 model years of this car. It shows up earliest on the 2017, at a median of 30,000 miles, and latest on the 2000 at 110,000 miles.

By volume the 2014 carries the most reports, with 90; the 2001 has 24. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

I have a 2001 chevrolet impala ls sedan with only 18k miles on it. It is now experiencing a 'clunking' in the steering. When I called the dealer yesterday, he said (1) it is a known problem, and (2) since I am 6 months out of warranty, repair would be at my cost! He said the problem was a minor one, some $200.00 to fix (with grease?) , not to worry about any danger, etc. Since I want the problem fixed, I made an appointment for same. Since yesterday, I have learned that this problem indeed is very serious, but that gm is ignoring it, and has not issued any recall(s) for the problem. I feel very strongly (1) that this is a dangerous situation since there are many cases of 'locked' steering resulting in crashes, (2) and that gm should fix this known problem under an 'implied warranty' scenarion. Otherwise, my impala might indeed crash hurting or kiilling us. I intend to demand that an gm area representative contact me soonest to tell me what to do and what gm will do for me. I have documented my situation and am going to turn it over to my lawyer for legal actions in case somethings bad develop from this documented defect. I don't…

18,000 miles NHTSA complaint 489542 filed 2004-08-10

Clunking from front steering and through steering wheel. Gm has service bulletin id#1539408 (#04-02-35-004b (jul 27,2004)) that describes failure. Gm has refused replacement or repair under warranty. *jb

60,754 miles NHTSA complaint 510538 filed 2004-12-08

I own a 2001 chevrolet impala with a steering problem. The dealer "repaired" the steering mechanism twice under warranty and now I have the same problem. The steering makes a loud clunking noise when turning, or going slow. After 3 times I have now concluded it is also causing problems with my brakes and tire wear. I get a steady vibration and the steering feels loose. I have replaced brakes, rotors and tires. Please check into this. I believe it is dangerous. It feels like I will lose control of my car. I noticed there have many complaints about this same clunking noise and would appreciate a recall from gm. *jb

10,000 miles NHTSA complaint 579171 filed 2006-04-13

Also reported on the 2001 Chevrolet Impala

Other electrical problem

109 reports median 100k

Other engine problem

101 reports median 96k

Control module (ECM/PCM/BCM) failure

38 reports median 69k

How far this goes

This page is kept out of search results because 24 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.

Complaints are voluntary, so 24 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does other steering problem happen on the 2001 Chevrolet Impala?

Across 7 owner reports that included an odometer reading, half were filed by 50,000 miles. A quarter were filed before — and a quarter after —. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is other steering problem on the 2001 Chevrolet Impala?

24 reports have been filed with NHTSA, about 0.3 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed