Control module (ECM/PCM/BCM) failure on the 2000 Jeep Grand Cherokee
1 crash 1 fire 1 injury 3 of the 17 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When control module (ecm/pcm/bcm) failure gets reported
Owners of the 2000 Jeep Grand Cherokee report control module (ECM/PCM/BCM) failure at a median of 120,000 miles. A quarter of the reports come in before 90,000 miles and a quarter after 170,000 miles, from 12 reports that carried an odometer reading.
A part like this is normally expected to survive 92,000 miles. It is the 23rd most-reported problem on this model year.
The mileage distribution
The reported range runs from 85,000 miles at the tenth percentile to 170,000 miles at the ninetieth, a spread of 86,800 miles across the middle 80% of reports.
When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.
8% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 83,000 miles | 92,000 miles | 119,661 miles | 168,000 miles | 169,800 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 1 a crash, 1 a fire and 1 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $700–$3,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 25 model years of this car. It shows up earliest on the 2013, at a median of 5,000 miles, and latest on the 1998 at 160,000 miles.
By volume the 2014 carries the most reports, with 52; the 2000 has 17. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
My husband was involved in a near head on collision. He was traveling about 10 MPH and was hit by a vehicle going about 35mph. His fender hit the center of our grill. Our bumper was torn off, the hood pushed up to the windshield and the motor pushed to a 45 deg. Angle. The jeeps airbags did not deploy, the other vehicles did. *tr
My security system intermittently locks me out of my vehicle. I have put at least 2000 into fixing it and still have a vehicle I cant drive and I still have to pay for it. No one knows why it is doing this. I am willing to have the system disabled but no one will tell me how to do that either. I am a single mom and cant afford to pay for a vehicle I cant drive. I have to get people to take me every where I go. This is causing severe hardship on me and my family. *tr
The engine shuts down and the electrical system to start the car is shutdown while driving. I have had this happen to me numerous times and have not been able to find the resolution to it. It's a tremendous safety concern because it has happened to me while driving on several highways. The car attempts to turn over while trying to start it however none of the gauges are responding to the key in the ignition during turn over. I have read numerous forums with many people with the same problem. Changes have been made to everything from sensor's to PCM ( main computer ) to resolve the problem. In my case the computer system isn't storing any codes with a problem. Initially I changed the crank shaft position sensor because of the code but the problem continues to happen. To make matters worse because the entire system is shut down there is no power steering making it almost impossible to glide over to the shoulder. *tr
Also reported on the 2000 Jeep Grand Cherokee
Other body or interior problem
Premature brake pad or rotor wear
Other brake problem
Other powertrain problem
Radiator or coolant leak
Other engine problem
How far this goes
Complaints are voluntary, so 17 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does control module (ecm/pcm/bcm) failure happen on the 2000 Jeep Grand Cherokee?
Across 12 owner reports that included an odometer reading, half were filed by 120,000 miles. A quarter were filed before 90,000 miles and a quarter after 170,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is control module (ecm/pcm/bcm) failure on the 2000 Jeep Grand Cherokee?
17 reports have been filed with NHTSA, about 0.1 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed