Other suspension problem on the 2016 Jeep Cherokee
When other suspension problem gets reported
Owners of the 2016 Jeep Cherokee report other suspension problem at a median of 30,000 miles. A quarter of the reports come in before 10,000 miles and a quarter after 55,000 miles, from 8 reports that carried an odometer reading.
A part like this is normally expected to survive 100,000 miles. It is the 25th most-reported problem on this model year.
The mileage distribution
The reported range runs from 5,000 miles at the tenth percentile to 95,000 miles at the ninetieth, a spread of 91,381 miles across the middle 80% of reports.
When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.
50% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 5,119 miles | 7,812 miles | 30,850 miles | 57,125 miles | 96,500 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Putting it right typically runs $350–$2,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 12 model years of this car. It shows up earliest on the 2020, at a median of 5,000 miles, and latest on the 1996 at 135,000 miles.
By volume the 2014 carries the most reports, with 50; the 2016 has 14. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Tl* the contact owns a 2016 jeep cherokee. While the vehicle was being flat-towed behind an rv, the vehicle developed a wobble that was uncontrollable. The contact stated that both vehicles began to sway uncontrollably. The contact was able to safely bring the rv to a stop without causing any damage to either vehicle. The vehicle was taken to be inspected at the dealer. The contact was informed that the tow hitch was installed incorrectly. The vehicle was taken to the installer where the contact was notified that the installation was correct. The manufacturer was notified of the failure. The approximate failure mileage was 850. Updated 12/23/15*lj *cn
The jeep stalled in the middle of the intersection! Several times and once as I was exiting the freeway ! The service transmission light went on and then I received the jeep back nine days later and the the engine rattles and the console cracking sounds themotor sound like it's running higher than before it was fix I took it back the service manger told me that it runs fine and I need to relax and enjoy the arts but I don't think it working like it was prior to breaking down ! It had 6949 miles on it and now the shocks seem to hit hard too ! So I not sure what's going on ! Jeep corporate told me to drive it but I don't feel safe ! I asked for a better jeep! And I was told that things happen ! The service department won't look at it agian ! And the jeep seems to be pulling to the left ! But the steering wheel looks aligned!
After purchase of my 2016 jeep, which had 8000 miles, I began experiencing strong shaking in the front suspension when a bump in the road was struck. I took the car to jeep, darcar in waldorf maryland. They could find nothing. This shaking continued so I took it back. Again they could find nothing. Now my front end is not only jumping but squealing. This is my first jeep and as much as I like the vehicle, I am very disappointed that a problem is occurring already. This occurred and got worst as I was driving on the streets of pennsylvania and the city of waldorf maryland
Also reported on the 2016 Jeep Cherokee
Other powertrain problem
Other engine problem
Other electrical problem
Parking brake failure
Excessive oil consumption
Other speed control problem
How far this goes
Complaints are voluntary, so 14 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other suspension problem happen on the 2016 Jeep Cherokee?
Across 8 owner reports that included an odometer reading, half were filed by 30,000 miles. A quarter were filed before 10,000 miles and a quarter after 55,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other suspension problem on the 2016 Jeep Cherokee?
14 reports have been filed with NHTSA, about 0.2 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed