Other suspension problem on the 1996 Jeep Cherokee
5 crashes 1 injury 6 of the 30 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When other suspension problem gets reported
Owners of the 1996 Jeep Cherokee report other suspension problem at a median of 135,000 miles. A quarter of the reports come in before 100,000 miles and a quarter after 165,000 miles, from 8 reports that carried an odometer reading.
A part like this is normally expected to survive 100,000 miles. It is the 5th most-reported problem on this model year.
The mileage distribution
The reported range runs from 60,000 miles at the tenth percentile to 190,000 miles at the ninetieth, a spread of 127,660 miles across the middle 80% of reports.
When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.
13% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 61,940 miles | 99,500 miles | 134,750 miles | 165,000 miles | 189,600 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 5 a crash and 1 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $350–$2,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 12 model years of this car. It shows up earliest on the 2020, at a median of 5,000 miles, and latest on the 1996 at 135,000 miles.
By volume the 2014 carries the most reports, with 50; the 1996 has 30. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
When driving, if vehicle exceeded over the speed of 50 MPH and I ran into the littlest bump in the road the truck will be shaking, none stop until I slow down below 25 MPH or it will keep shaking badly. ***dimsii ivoq entry posted after 12/12/02 cut-over to artemis****769316. *ak *jb
The entire rear axle was replaced at the advice of jeep service. They claimed that the wheel bearings would not not seat in the axle as the "races" were worn beyond the point of holding them in. Because I needed the vehicle for my business, I had no choice but to have them repair it while they had it apart as I did not have time to do the job myself. It was a three week wait for parts as it was. Then I noticed the "musty" smell. Upon futher investigation I discovered the entire jeep was saturated under the carpets on both sides. Mold everywhere. No wonder my allergies were killing me. I've since gutted the vehicle and bleached the entire floor areas. I am now in the process of coming up with a solution to the problem so I can pass it on to other jeep owners. Chrysler has a bulletin out on a procedeure to clean the A/C drain but it does not work as it comes back each year. I've found that gluing nylon screening in the air intake under the hood keeps all of the debris that clogs this drain tube out of the heater box. Now I am working on a way to stop the water from running back into the dash area through the firewall…
Tl*the contact owns a 1996 jeep cherokee. While driving 55 MPH, the vehicle shakes violently from left to right. The vehicle was taken to the dealer who changed the upper and lower right ball joints. After the repair, the shaking had become worse and the vehicle is unable to be driven. The current mileage is 120,000 and failure mileage was 118,000. Updated 02-04-08. *kb
Also reported on the 1996 Jeep Cherokee
Other body or interior problem
Premature brake pad or rotor wear
Other powertrain problem
Other engine problem
Other electrical problem
ABS module or sensor failure
How far this goes
Complaints are voluntary, so 30 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other suspension problem happen on the 1996 Jeep Cherokee?
Across 8 owner reports that included an odometer reading, half were filed by 135,000 miles. A quarter were filed before 100,000 miles and a quarter after 165,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other suspension problem on the 1996 Jeep Cherokee?
30 reports have been filed with NHTSA, about 0.4 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed