Other suspension problem on the 2015 Jeep Cherokee
3 crashes 2 injuries 5 of the 27 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When other suspension problem gets reported
Owners of the 2015 Jeep Cherokee report other suspension problem at a median of 15,000 miles. A quarter of the reports come in before 5,000 miles and a quarter after 40,000 miles, from 22 reports that carried an odometer reading.
A part like this is normally expected to survive 100,000 miles. It is the 20th most-reported problem on this model year.
The mileage distribution
The reported range runs from 200 miles at the tenth percentile to 75,000 miles at the ninetieth, a spread of 75,500 miles across the middle 80% of reports.
When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.
68% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 210 miles | 5,000 miles | 16,650 miles | 41,000 miles | 75,710 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 3 a crash and 2 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $350–$2,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 12 model years of this car. It shows up earliest on the 2020, at a median of 5,000 miles, and latest on the 1996 at 135,000 miles.
By volume the 2014 carries the most reports, with 50; the 2015 has 27. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
A car turned left as I was going straight and struck me at the front left side of the vehicle. The impact broke my tired completely off the vehicle smashing both the front and the entire side of my car with enough damage for me to have to kick my door multiple times in order to exit the car. After the first impact I lost control since a tire was missing and the vehicle hit a semi truck head on. No air bags deployed. Car is totaled and has frame damage. I contacted jeep and they have since done an investigation and told me I was not going fast enough for air bags to deploy and are now not returning my calls. When the investigator called me after he inspected the vehicle he was shocked that I said the car was totaled. The car was brand new I had it for 15 days. There was a recall performed on the air bags the day before and when reviewing the receipt showed that they worked on the car for less than 15 mins but had my car for 6 hours? Stating the recall was previously performed even though when I brought my car in to have a security system installed few days prior they said the recall needed to be performed and I set the appointment…
Driving over rough road, noticed excessive noise and banging ( like something loose) from right front. Took in to dealer, they said the noise was normal suspension noise! After insisting they test drive again and put on rack to visually inspect, the dealer claimed nothing wrong. I contacted manager and expressed my dissatisfaction with the service and knew something was wrong. After having him go on a test drive with me, he agreed their was a problem and noise from front struts. Only then, would they agree to order and replace the right front shock. I've had numerous attempts to fix other items on this vehicle, including asking for any recall info to be checked, and the dealer said "if you didn't get a card in the mail, there's no recalls". Now I see there's a recall on the power rear lift gate that I've had there with problems opening, they have not contacted me yet, according to recall r27, and have not found any problems with it!
Tl* the contact owns a 2015 jeep cherokee. The contact stated that the front end of the vehicle shook while accelerating at low speeds. The failure was experienced several times. The vehicle was taken to the dealer several times for the failure. The dealer aligned the tires; however, the failure was not corrected. The dealer also test drove the vehicle and was unable to duplicate the failure. The manufacturer was notified. The VIN was unknown. The failure mileage was 100. Ma 10/2 *cn
Also reported on the 2015 Jeep Cherokee
Other powertrain problem
Other engine problem
Other electrical problem
Parking brake failure
Complete transmission failure
Other speed control problem
How far this goes
Complaints are voluntary, so 27 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other suspension problem happen on the 2015 Jeep Cherokee?
Across 22 owner reports that included an odometer reading, half were filed by 15,000 miles. A quarter were filed before 5,000 miles and a quarter after 40,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other suspension problem on the 2015 Jeep Cherokee?
27 reports have been filed with NHTSA, about 0.2 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed