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Electrical · 195 owner reports

Other electrical problem on the 2015 Jeep Cherokee

3 crashes 5 fires 8 of the 195 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.

Reports of this failure 195
With an odometer reading 111
Reports per 1,000 built 1.7 per 1,000
Filed below 36,000 miles 54%
Mention a crash, fire or injury 8
Typical repair $250–$2,000
What it means when it happens Moderate
Rank among this year's problems 3rd

When other electrical problem gets reported

Owners of the 2015 Jeep Cherokee report other electrical problem at a median of 30,000 miles. A quarter of the reports come in before 9,000 miles and a quarter after 68,000 miles, from 111 reports that carried an odometer reading.

A part like this is normally expected to survive 85,000 miles. It is the 3rd most-reported problem on this model year.

The mileage distribution

The reported range runs from 1,000 miles at the tenth percentile to 99,000 miles at the ninetieth, a spread of 98,500 miles across the middle 80% of reports.

A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.

54% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 111 odometer readings owners gave.
10th25thMedian 75th90th
500 miles 8,700 miles 30,000 miles 67,500 miles 99,000 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Of these reports, 3 a crash and 5 a fire are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.

Putting it right typically runs $250–$2,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 15 model years of this car. It shows up earliest on the 2020, at a median of 10,000 miles, and latest on the 2022 at 210,000 miles.

By volume the 2014 carries the most reports, with 254; the 2015 has 195. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

I recently leased a new 2015 jeep cherokee with safety package and fcw system. When I took vehicle home I realized that the forward collision warning system was not engaging ie: no audible and no visual alerts so I took it back to the dealer. The vehicle has been back to service several times for re-calibration but they cant get the system to work as designed or advertised. I am waiting for the service tech to get back to me with additional information as he was waiting for a response and overhead support rom jeep. According to the service tech alot of these vehicles are experiencing similar issues. This is a potentially dangerous issue and real safety concern. If folks are relying on this system they may be at risk. *tr

35 miles NHTSA complaint 1120116 filed 2014-10-14

I am filing this complaint about my 2015 cherokee latitude because the vehicle was repeatedly shifting itself out of drive into neutral while the SUV was in motion. I had the vehicle for 12 days before this happened. I was compelled to file this complaint for two reasons. First, in doing minor internet research about this problem, I discovered this was an ongoing issue with the new 9 speed automatic transmission that chrysler was aware of way back in october 2013 and was ?supposed? To fix with the 2014 model & subsequent models after that. I have a brand new 2015 model and this issue has not been properly addressed & fixed at all. It?s obvious that the proper amount of qa was not done if this is still happening. Secondly, the main reason I wanted to file this complaint it because this issue of shifting out of gear while driving is a critical one. I am extremely lucky that I was not involved in a collision with a vehicle driving behind me when my SUV suddenly & repeatedly stopped moving. My concern is that other drivers with these new 9 speed transmissions may not be so lucky. This issue could easily result in injuries or death if…

225 miles NHTSA complaint 1129420 filed 2014-11-11

Have had two times the vehicle transmission warning came on to "service transmission" with no response from depressing the accelerator. At these two times the vehicle was at a full stop and the dash was full of warning lights for different things. When the transmission was shifted from drive to park, there was a loud and violent jerking by the transmission. This transmission has had it's software updated many times, which has not helped. Dealer tech was able to observe this condition and replaced the transmission valve body. After replacing the valve body and after driving about 50 miles on a interstate highway, the service transmission warning came on. Took the next exit and stopped at a traffic stoplight, the car would lunge and jerk violently trying to go. Shut the engine off and let the car reset itself. Will not drive the vehicle again and will ask chrysler to supply a rental vehicle at their expense until they have replaced my vehicle. This makes three times the vehicle has been in the shop for transmission problems. This transmission issue as far I am concerned is a major safety issue. *tr

1,375 miles NHTSA complaint 1140700 filed 2014-12-19

Also reported on the 2015 Jeep Cherokee

Other powertrain problem

657 reports median 25k

Other engine problem

226 reports median 30k

Parking brake failure

155 reports median 28k

Complete transmission failure

98 reports median 5k

Other speed control problem

75 reports median 19k

Control module (ECM/PCM/BCM) failure

67 reports median 12k

How far this goes

Complaints are voluntary, so 195 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does other electrical problem happen on the 2015 Jeep Cherokee?

Across 111 owner reports that included an odometer reading, half were filed by 30,000 miles. A quarter were filed before 9,000 miles and a quarter after 68,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is other electrical problem on the 2015 Jeep Cherokee?

195 reports have been filed with NHTSA, about 1.7 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed