2014 Jeep Cherokee: what breaks, and at what mileage
What breaks on the 2014 Jeep Cherokee
On the 2014 Jeep Cherokee, the failure owners report most often is other powertrain problem, and the reports cluster around 34,000 miles. The earliest to appear is transmission slipping, reported by a median of 1,600 miles. Overall it scores 80 out of 100, severe risk for a 2014.
Severe risk for a 2014 — 22nd riskiest of the 270 2014 vehicles we can rate. 3,966 owner reports; fleet size estimated from this year's own recall paperwork.
What owners report breaking
Owners have reported 81 named failure modes on the 2014 Jeep Cherokee, and the three most-reported carry 39% of everything filed.
Other powertrain problem leads with 962 reports, about 6.1 per 1,000 vehicles and with the middle half of reports between 10k to 68,000 miles.
Other engine problem follows with 321 reports, usually reported between 14k to 66,000 miles. 2 of those reports mention a fire.
Other electrical problem follows with 254 reports, usually reported between 20k to 77,000 miles. 6 of those reports mention a fire.
By system, the reports fall mostly into transmission (1,236), engine (533) and electrical (476).
The mileage the reports cluster at
2,793 of the reports on the 2014 Jeep Cherokee came with an odometer reading, and half of those were filed before 36,000 miles.
Cumulatively, 62% by 50,000 miles, 91% by 100,000 miles and 98% by 150,000 miles of the dated reports had been filed, with 14 filed above the top of the chart.
The busiest stretch is between 0 and 10,000 miles, which alone holds 21% of the dated reports.
50% of the dated reports were filed below 36,000 miles, which is early enough that a fair number of these cars were still under a factory warranty when the owner complained.
In the order they tend to show up: transmission slipping around 2k, electrical fire or melted wiring around 10k, other visibility problem around 14k and instrument cluster or gauge failure around 14k.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
Showing the 12 most-reported failure modes of 81. The full list is in the table below.
How reports accumulate
Every report with an odometer reading, cumulative, from 0 to 200,000 miles. A further 14 reports came in above that, which is why the line stops short of the top. A curve that climbs early is a car with early problems, whatever its total.
- Line share of reports filed by that mileage
- Dashed the median reported mileage
What happens when these parts fail
Across the named modes, 90 mention a crash, 33 a fire and 51 an injury. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.
The average severity weight across every report on this year is 3.93, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.
What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: other powertrain problem at $400–$4,500, other engine problem at $300–$4,000, other electrical problem at $250–$2,000 and parking brake failure at $250–$1,300. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.
47% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.
Every reported failure mode
| Failure mode | System | Reports | With reading | 25th | Median | 75th | Per 1,000 | Typical repair | Severity |
|---|---|---|---|---|---|---|---|---|---|
| Other powertrain problem | transmission | 962 | 725 | 10k | 34k | 68k | 6.1 | $400–$4,500 | High |
| Other engine problem | engine | 321 | 246 | 14k | 39k | 66k | 2.0 | $300–$4,000 | High |
| Other electrical problem | electrical | 254 | 157 | 20k | 46k | 77k | 1.6 | $250–$2,000 | Moderate |
| Parking brake failure | brakes | 242 | 119 | 24k | 58k | 90k | 1.5 | $250–$1,300 | Moderate |
| Complete transmission failure | transmission | 151 | 128 | 10k | 26k | 57k | 1.0 | $2,800–$8,000 | Critical |
| Control module (ECM/PCM/BCM) failure | electrical | 126 | 101 | 12k | 24k | 49k | 0.8 | $700–$3,000 | High |
| Other speed control problem | adas | 126 | 108 | 6k | 25k | 50k | 0.8 | $250–$2,000 | Critical |
| Other fuel system problem | fuel | 97 | 66 | 21k | 48k | 69k | 0.6 | $300–$2,200 | High |
| Other body or interior problem | body | 88 | 27 | 8k | 18k | 46k | 0.6 | $200–$2,000 | Moderate |
| Fuel tank, filler or EVAP failure | fuel | 75 | 46 | 39k | 46k | 73k | 0.5 | $250–$1,800 | Moderate |
| Other steering problem | steering | 75 | 62 | 8k | 23k | 51k | 0.5 | $350–$2,400 | High |
| Stalling while driving | engine | 72 | 57 | 24k | 41k | 53k | 0.5 | $300–$2,500 | Critical |
| Software fault or failed update | software | 71 | 58 | 6k | 24k | 54k | 0.4 | $0–$600 | Moderate |
| Other driver assistance problem | adas | 69 | 50 | 21k | 40k | 78k | 0.4 | $250–$1,800 | High |
| Other brake problem | brakes | 65 | 35 | 11k | 29k | 54k | 0.4 | $300–$1,800 | High |
| Other visibility problem | glass | 65 | 20 | 5k | 14k | 25k | 0.4 | $150–$1,400 | Moderate |
| Harsh or jerky shifting | transmission | 62 | 52 | 5k | 19k | 35k | 0.4 | $600–$4,000 | Moderate |
| No-start or intermittent start failure | engine | 54 | 39 | 10k | 19k | 77k | 0.3 | $200–$1,800 | Moderate |
| Wiring harness or short circuit | electrical | 53 | 40 | 26k | 40k | 74k | 0.3 | $400–$3,500 | High |
| Differential or transfer case failure | drivetrain | 51 | 26 | 22k | 70k | 111k | 0.3 | $900–$4,200 | High |
| Other suspension problem | suspension | 50 | 36 | 3k | 14k | 39k | 0.3 | $350–$2,000 | Moderate |
| Cruise control failure | adas | 36 | 27 | 3k | 15k | 48k | 0.2 | $200–$1,400 | High |
| Liftgate, tailgate or trunk failure | body | 36 | 25 | 7k | 20k | 92k | 0.2 | $250–$1,500 | Moderate |
| Transmission will not engage a gear | transmission | 35 | 28 | 20k | 28k | 92k | 0.2 | $1,500–$6,000 | Critical |
| Fuel pump failure | fuel | 34 | 23 | 37k | 60k | 80k | 0.2 | $600–$2,600 | High |
| Excessive oil consumption | engine | 32 | 25 | 19k | 39k | 42k | 0.2 | $900–$6,500 | High |
| Oil leak | engine | 30 | 21 | 42k | 58k | 90k | 0.2 | $250–$2,200 | Moderate |
| Other lighting problem | lighting | 27 | 20 | 12k | 27k | 40k | 0.2 | $120–$1,200 | Moderate |
| Loss of braking | brakes | 17 | 15 | 47k | 48k | 51k | 0.1 | $400–$3,000 | Critical |
| Airbag failed to deploy in a crash | airbag | 16 | 15 | 35k | 63k | 96k | 0.1 | $1,000–$5,000 | Critical |
| Misfire or rough idle | engine | 15 | 6 | — | 39k | — | 0.1 | $250–$1,600 | Moderate |
| Infotainment screen failure | infotainment | 15 | 15 | 10k | 21k | 30k | 0.1 | $400–$2,600 | Low |
| Other wheel or tire problem | wheels | 15 | 14 | 3k | 16k | 33k | 0.1 | $200–$1,500 | High |
| Loss of power steering | steering | 14 | 14 | 40k | 50k | 58k | 0.1 | $600–$2,800 | Critical |
| Overheating | cooling | 13 | 8 | 57k | 108k | 147k | 0.1 | $400–$3,500 | High |
| CV axle or driveshaft failure | drivetrain | 13 | 9 | 569 | 29k | 63k | 0.1 | $450–$2,200 | High |
| Alternator or charging system failure | electrical | 13 | 11 | 62k | 63k | 81k | 0.1 | $450–$1,600 | High |
| Instrument cluster or gauge failure | infotainment | 13 | 10 | 986 | 14k | 17k | 0.1 | $350–$1,400 | Moderate |
| Master cylinder or brake booster failure | brakes | 13 | 4 | — | 12k | — | 0.1 | $450–$2,200 | Critical |
| Transmission slipping | transmission | 12 | 10 | 200 | 2k | 15k | 0.1 | $1,200–$5,500 | High |
| Ignition switch, key fob or immobilizer failure | electrical | 12 | 10 | 44k | 60k | 80k | 0.1 | $250–$1,500 | High |
| Airbag inflator rupture | airbag | 12 | 11 | 44k | 44k | 75k | 0.1 | $0–$0 | Critical |
| Wiper or washer failure | glass | 12 | 11 | 26k | 37k | 37k | 0.1 | $120–$800 | Moderate |
| Shifter, linkage or stuck-in-park failure | transmission | 10 | 9 | 40k | 56k | 103k | 0.1 | $250–$1,400 | High |
| Backup camera failure | infotainment | 10 | 8 | 36k | 60k | 64k | 0.1 | $250–$1,200 | Moderate |
| Electrical fire or melted wiring | electrical | 9 | 8 | 100 | 10k | 16k | 0.1 | $1,500–$9,000 | Critical |
| Seat belt or retractor failure | airbag | 9 | 4 | — | 11k | — | 0.1 | $200–$900 | High |
| Air conditioning failure | hvac | 9 | 6 | — | 15k | — | 0.1 | $400–$2,800 | Moderate |
| Sunroof failure or glass breakage | body | 8 | 8 | 15k | 64k | 80k | 0.1 | $700–$4,500 | High |
| Water pump failure | cooling | 7 | 7 | — | 25k | — | 0.0 | $500–$2,200 | High |
| ABS module or sensor failure | brakes | 7 | 6 | — | 40k | — | 0.0 | $500–$2,400 | High |
| Steering column or shaft failure | steering | 7 | 6 | — | 82k | — | 0.0 | $600–$2,500 | Critical |
| Headlight failure or clouding | lighting | 7 | 7 | — | 9k | — | 0.0 | $150–$1,800 | Moderate |
| Tail light, brake light or signal failure | lighting | 7 | 5 | — | 29k | — | 0.0 | $100–$900 | Moderate |
| Fuel gauge or level sensor failure | fuel | 6 | 3 | — | 48k | — | 0.0 | $300–$1,200 | Moderate |
| Engine sensor failure | electrical | 6 | 6 | — | 86k | — | 0.0 | $180–$900 | Moderate |
| Control arm, ball joint or bushing failure | suspension | 6 | 3 | — | 800 | — | 0.0 | $400–$2,200 | High |
| Tire blowout or tread separation | wheels | 6 | 4 | — | 2k | — | 0.0 | $200–$1,500 | Critical |
| Radiator or coolant leak | cooling | 5 | 2 | — | 94k | — | 0.0 | $350–$1,900 | High |
| Strut, shock or spring failure | suspension | 5 | 3 | — | 9k | — | 0.0 | $500–$2,000 | Moderate |
| Head gasket failure | engine | 4 | 3 | — | 7k | — | 0.0 | $1,400–$4,000 | Critical |
| Fuel injector failure | fuel | 4 | 2 | — | 50k | — | 0.0 | $450–$2,800 | Moderate |
| Airbag warning light or occupant sensor fault | airbag | 4 | 1 | — | 1k | — | 0.0 | $300–$1,600 | High |
| Torque converter failure | transmission | 3 | 2 | — | 6k | — | 0.0 | $1,100–$3,200 | High |
| Lane keep or steering assist fault | adas | 3 | 0 | — | — | — | 0.0 | $200–$1,600 | High |
| Catalytic converter failure | emissions | 3 | 2 | — | 74k | — | 0.0 | $900–$3,500 | Moderate |
| Exhaust leak or fumes in the cabin | emissions | 3 | 1 | — | 55k | — | 0.0 | $250–$2,000 | High |
| Lifter, cam or cylinder-deactivation failure | engine | 2 | 0 | — | — | — | 0.0 | $1,800–$7,000 | High |
| Wheel bearing or hub failure | drivetrain | 2 | 2 | — | 7k | — | 0.0 | $350–$1,200 | Moderate |
| Fuel leak or fuel odor | fuel | 2 | 2 | — | 50k | — | 0.0 | $300–$2,500 | Critical |
| Starter failure | electrical | 2 | 2 | — | 37k | — | 0.0 | $350–$1,300 | Moderate |
| Tire pressure monitor failure | wheels | 2 | 0 | — | — | — | 0.0 | $80–$600 | Low |
| Engine bay fire | engine | 1 | 1 | — | 90k | — | 0.0 | $4,000–$20,000 | Critical |
| Complete engine failure or seizure | engine | 1 | 0 | — | — | — | 0.0 | $4,500–$12,000 | Critical |
| Timing chain, belt or tensioner failure | engine | 1 | 0 | — | — | — | 0.0 | $1,200–$4,500 | Critical |
| CVT failure | transmission | 1 | 1 | — | 70k | — | 0.0 | $3,000–$8,500 | Critical |
| Parasitic battery drain | electrical | 1 | 0 | — | — | — | 0.0 | $200–$1,200 | Moderate |
| Wheel, stud or lug nut failure | wheels | 1 | 1 | — | 1k | — | 0.0 | $150–$1,500 | Critical |
| Rust or structural corrosion | body | 1 | 1 | — | 18k | — | 0.0 | $500–$6,000 | High |
| DPF, EGR or DEF system failure | emissions | 1 | 1 | — | 14k | — | 0.0 | $800–$5,000 | High |
| Other seat belt problem | airbag | 1 | 0 | — | — | — | 0.0 | $200–$900 | High |
| Unclassified problem | other | 235 | 146 | 22k | 50k | 74k | 1.5 | — | Moderate |
Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound. Repair costs are typical independent-shop ranges for the failure, not figures from these reports.
How often, against how many were built
Scaled by an estimate of how many of these cars exist, the 2014 Jeep Cherokee draws about 25 per 1,000 vehicles, which puts it in the 94th percentile of complaint rates among 2014 vehicles we can rate.
That denominator is the weakest number on the page and it is fair to say so plainly. Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound.
The working figure is 158,684 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2014 vehicles, which is what the risk score uses, is far more robust than the rate itself.
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The odometer reading is the one the owner gave.
Other powertrain problem
Driving on the highway at 65mph when the gas pedal became unresponsive. There was still electrical power to the car but I could not accelerate. This has happened a total of 4 times on the highway twice before the transmission was replaced and twice after. All times I made it safely to the shoulder and could not get the jeep in park. I shut the jeep down and started it again, it fixed the issue. I was able to get the jeep off of the highway and to the dealership. *tr
Tl* the contact owns a 2014 jeep cherokee. The contact stated that while driving 60 MPH, the transmission shifted to neutral independently without warning. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 2,700. Updated 03/25/14*lj the consumer stated the incident happened several times. When the transmission downshifted there was a delay before the vehicle moved, in spite of pressing the accelerator pedal. Updated 03
Other engine problem
I was traveling on 295n in left lane just passing mall traffic when all of my warning gauges started to go off, over heat, oil, check engine and others. There was a loud explosion that sounded like a shot gun in a barrel, the car was all the way to hot. It died and I was able to direct it over to the left lane and to the shoulder of the highway. It was only 2 and 1/2 months old with 2400 miles on it. I called for a tow to dealer ship. State police arrived on scene for safety. *tr
5/8/14 - transmission stopped working while driving to work. Error messages appeared on the dashboard as the accelerator lost all power causing me to force the vehicle off the road. Multiple more error messages appeared to service the transmission. Rpms had been running high for a few weeks. Gears were not shifting properly. Vehicle taken to dealership. It was kept for over 2 weeks for repairs. I was told everything was fixed. 6/9/14 - same exact scenario occurred again. This time, the car brought itself to a halt. I was able to get off the road in time. When trying to shift from park to drive you could feel the car shutter. Rpms remained extremely high. Car was taken back to the dealership for additional inspection repairs. No updates. *tr
Other electrical problem
When turning on the car the windshield wipers turned. The wipers were not in the on position. The indicator lights were not working and the high beams could not be turned on. This persisted for over 2 hours. *tr
Tl* the contact owns a 2014 jeep cherokee. While accelerating from a complete stop, the vehicle vibrated violently and exhibited delayed acceleration. The contact heard an extremely loud noise outside of the vehicle. The failure occurred whenever the vehicle was in operation. The dealer detected a leak in the exhaust and stated that the transmission functioned normally. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 600.. Updated 08-20-14 *bf. Updated 09/3/2014 *js
Recalls on the 2014 model year
NHTSA has issued 13 recall campaigns covering the 2014 Jeep Cherokee, affecting an estimated 655,032 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.
The campaigns cover electrical system:wiring: rear compartment/trunk, power train:automatic transmission and electrical system:wiring. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.
Recalls also distort complaint counts. Publicity about a campaign reminds owners that complaining is possible, so reports for a recalled component often spike after the recall rather than before it.
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
132,099 vehicles 2023-05-11- Defect
- Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
- Consequence
- A fire while parked or driving can increase the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will…
POWER TRAIN:AUTOMATIC TRANSMISSION
67,248 vehicles 2020-06-11- Defect
- Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of…
- Consequence
- A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
- Remedy
- FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
POWER TRAIN:AUTOMATIC TRANSMISSION
81,615 vehicles 2019-06-13- Defect
- Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
- Consequence
- An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
ELECTRICAL SYSTEM:WIRING
4,815,661 vehicles 2018-05-17- Defect
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is…
- Consequence
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
EQUIPMENT
61,791 vehicles 2017-12-21- Defect
- Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the…
- Consequence
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Remedy
- Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
SEATS
1,827 vehicles 2016-08-10- Defect
- Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
- Consequence
- Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
POWER TRAIN:AUTOMATIC TRANSMISSION
329,540 vehicles 2016-07-12- Defect
- Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
- Consequence
- If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
- Remedy
- Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
VISIBILITY:WINDSHIELD WIPER/WASHER
158,684 vehicles 2015-08-12- Defect
- Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
- Consequence
- BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
- Remedy
- Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
1,416,903 vehicles 2015-07-23- Defect
- Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
- Consequence
- Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
- Remedy
- Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have…
STRUCTURE:BODY:HATCHBACK/LIFTGATE
99,399 vehicles 2015-06-22- Defect
- Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
- Consequence
- A short circuit in the liftgate control module may result in a fire.
- Remedy
- Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
AIR BAGS:SIDE/WINDOW
230,290 vehicles 2015-01-28- Defect
- Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
- Consequence
- If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
SUSPENSION:REAR:SHOCK ABSORBER
20,347 vehicles 2014-07-02- Defect
- Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
- Consequence
- Damage to the tire or reduced braking increases the risk of a vehicle crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Recall work is free at a franchised dealer regardless of the car's age. Check the VIN at nhtsa.gov/recalls before assuming it was done.
How it ranks in the 2014 field
The score at the top of the page, placed among its peers. The zones are the same thresholds the scorer applies, read out of the scorer itself, so the picture and the band word cannot disagree.
Scores are ranked within the model year, never across years, because an older car has had longer to accumulate reports.
- Left fewer and less serious reports
- Right more, or worse
- Marker this vehicle
Better and worse years of the same car
Severe risk for a 2014 — 22nd riskiest of the 270 2014 vehicles we can rate. Because the ranking is against the same model year only, age cancels out of it.
Across the 16 model years of this car that carry enough reports to score, 1997 comes out best at 63 and 2019 worst at 83, with 2014 itself at 80.
If the model year is negotiable, 1997, 2006, 1999, 1998, 1996, 2000, 2001, 2022 and 2017 score lower than 2014 by a margin worth acting on. Same body, same engines, different luck — usually a supplier change or a mid-cycle fix, which the complaint data can show but never explain.
Within the 2014–2018 generation specifically, 2017 is the strongest year at 76 and 2015 the weakest at 81.
Scores compare each year against other cars of the same model year, so a low number on an older car is a real result and not an artefact of age.
Shorter is better. Years with too few reports to score are shown without a bar rather than as a zero, because no data is not good news.
Within the 2014-2018 generation, 2017 Jeep Cherokee scores best at 76 and 2015 Jeep Cherokee worst at 81.
Where to spend the inspection money
The mileages below are where the first quarter of reports for each mode had already been filed, which makes them the point at which a fault is worth looking for rather than the point at which it happens: electrical fire or melted wiring from about 100, transmission slipping from about 200, CV axle or driveshaft failure from about 569 and instrument cluster or gauge failure from about 986.
On a 2014 Jeep Cherokee with more miles than that on it, the useful question to put to a seller or a mechanic is whether electrical fire or melted wiring has been dealt with, and if so with what parts and at whose expense. A car that has already had the repair is in a different position from one that has not.
None of this is a diagnosis. It is a list of what other owners of the same model year reported, ordered by when they reported it, which is a good place to point an inspection and a poor place to stop.
The limits of complaint data
3,966 owner reports; fleet size estimated from this year's own recall paperwork. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.
Of those 3,966 reports, 2,793 carried an odometer reading, so the mileages here describe 70% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".
Named failure modes come from matching phrases in the complaint text, so a badly worded complaint can land in the wrong bucket. The effect washes out across hundreds of reports and does not wash out across five.
And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.
Questions this page answers
What are the most common problems with the 2014 Jeep Cherokee?
The most-reported failures are other powertrain problem (962 reports, median 34,000 miles), other engine problem (321 reports, median 39,000 miles) and other electrical problem (254 reports, median 46,000 miles). Counts come from owner complaints filed with NHTSA, which are voluntary, so they show what owners bothered to report rather than every fault that occurred.
At what mileage do 2014 Jeep Cherokee problems start?
Transmission slipping is the earliest failure mode to show up, with a median reported mileage of 1,600 miles and a quarter of reports before 200 miles. Across all failure modes on this year, the median report sits at 36,000 miles.
Is the 2014 Jeep Cherokee reliable?
It scores 80 out of 100 on our risk index, which is severe — 22nd riskiest of the 270 2014 vehicles we can rate. The score is a comparison against other 2014 vehicles, not a prediction about any individual car, and it is built from complaint rates, severity and how early failures appear.
Which year of the Jeep Cherokee is best?
Within the 2014–2018 generation, 2017 scores best at 76 out of 100 and 2015 worst at 81. Same body, same engines, different luck.
Where this comes from. Every figure above is computed from NHTSA owner complaints and recall records for this exact make, model and year. Complaints are voluntary and self-selected, so treat counts as a floor. The methodology page writes out each formula, and the same numbers are available as JSON.
What breaks at my mileage Compare with another car
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed