Backup camera failure on the 2014 Jeep Cherokee
When backup camera failure gets reported
Owners of the 2014 Jeep Cherokee report backup camera failure at a median of 60,000 miles. A quarter of the reports come in before 35,000 miles and a quarter after 65,000 miles, from 8 reports that carried an odometer reading.
A part like this is normally expected to survive 70,000 miles. It is the 45th most-reported problem on this model year.
The mileage distribution
The reported range runs from 20,000 miles at the tenth percentile to 75,000 miles at the ninetieth, a spread of 55,500 miles across the middle 80% of reports.
Reports bunched into a band this tight usually mean the component has a life of its own: it goes at roughly the same mileage regardless of who owns it.
25% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 20,500 miles | 36,250 miles | 60,000 miles | 64,000 miles | 76,000 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Putting it right typically runs $250–$1,200 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 5 model years of this car. It shows up earliest on the 2015, at a median of 1,300 miles, and latest on the 2014 at 60,000 miles.
By volume the 2019 carries the most reports, with 17; the 2014 has 10. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
I have recently experienced violent shaking of my 2014 jeep cherokee being flat towed behind my motor home. It has happened twice on the same day. Very scary situation. This after several thousand miles of trouble-free towing. The first time was over an uneven patch of repaired road. The second occurrence just happened out of the blue. I had to bring the rig to a complete stop to eliminate the rocking/wobbling motion of the jeep, which was clearly visible to me in the rear view camera. Jeep dealer won't acknowledge the problem because they are unable to duplicate the issue. Multiple complaints about the same issue from different owners should suffice. The need to bring a large rv to a complete stop in order to eliminate the wobbling is a serious safety problem, especially while driving on busy highways. This deficiency in the jeep is simply a bad accident waiting to happen dealer says they need to be able to duplicate the problem. Enough owners have had this problem and their separate complaints have duplicated the problem many times over. Jeep needs to look into this immediately before it causes multiple serious accidents…
I was driving my motor home in extremely heavy winds at the time and the motor home and my jeep 2014 latitude (4 cylinder) with active drive ii started to sway rather violently side to side. I was going about 55 MPH at the time. Really did not know what was happening but both the rv and cherokee were swaying violently. I could see the cherokee in my rear view camera. I thought maybe I had blown a tire on the rv or suffered a major suspension problem on the rv. Was really difficult to control the rv and could have really resulted in a major accident. Fortunately I was able to slow down and get stopped without having an accident. Of course I got out and checked everything imaginable but could not find one thing that may have caused the problem. I continued our trip without further incident but to this day I am perplexed as to what caused the violent swaying. The only possible reason I can even imagine is the strong winds at the time. However, that is simply a guess and as stated earlier I really do not a valid and scientific reason for the swaying. I can however say with absolute certainty that the incident was very, very…
On july 16, 2017 we downloaded a software update. We followed the directions on the screen so the car was parked and did not move during the process after it was complete we began to experience issues with the car such as no back up camera, flashing lights on the dash screen I.e. The odometer sometimes it will flash that 911 call assistance needs maintenance and is not functioning since the update was two weeks ago the car has been driven and these issues are still a problem
Also reported on the 2014 Jeep Cherokee
Other powertrain problem
Other engine problem
Other electrical problem
Parking brake failure
Complete transmission failure
Control module (ECM/PCM/BCM) failure
How far this goes
Complaints are voluntary, so 10 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does backup camera failure happen on the 2014 Jeep Cherokee?
Across 8 owner reports that included an odometer reading, half were filed by 60,000 miles. A quarter were filed before 35,000 miles and a quarter after 65,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is backup camera failure on the 2014 Jeep Cherokee?
10 reports have been filed with NHTSA, about 0.1 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed