2019 Jeep Cherokee: what breaks, and at what mileage
What breaks on the 2019 Jeep Cherokee
On the 2019 Jeep Cherokee, the failure owners report most often is other powertrain problem, and the reports cluster around 29,000 miles. The earliest to appear is other speed control problem, reported by a median of 5,000 miles. Overall it scores 83 out of 100, severe risk for a 2019.
Severe risk for a 2019 — 17th riskiest of the 245 2019 vehicles we can rate. 2,429 owner reports; fleet size estimated from this year's own recall paperwork.
What breaks on the 2019 Jeep Cherokee
Owners have reported 82 named failure modes on the 2019 Jeep Cherokee, and the three most-reported carry 37% of everything filed.
Other powertrain problem leads with 360 reports, about 4.2 per 1,000 vehicles and with the middle half of reports between 4k to 66,000 miles.
Other engine problem follows with 316 reports, usually reported between 3k to 38,000 miles. 8 of those reports mention a fire.
Other electrical problem follows with 217 reports, usually reported between 2k to 33,000 miles. 2 of those reports mention a fire.
By system, the reports fall mostly into engine (563), transmission (398) and electrical (304).
The mileage the reports cluster at
1,058 of the reports on the 2019 Jeep Cherokee came with an odometer reading, and half of those were filed before 16,000 miles.
Cumulatively, 79% by 50,000 miles, 93% by 100,000 miles and 99% by 150,000 miles of the dated reports had been filed, with 2 filed above the top of the chart.
The busiest stretch is between 0 and 10,000 miles, which alone holds 42% of the dated reports.
70% of the dated reports were filed below 36,000 miles, which is early enough that a fair number of these cars were still under a factory warranty when the owner complained.
In the order they tend to show up: other speed control problem around 5k, other fuel system problem around 6k, stalling while driving around 7k and other steering problem around 10k.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
Showing the 12 most-reported failure modes of 82. The full list is in the table below.
How reports accumulate
Every report with an odometer reading, cumulative, from 0 to 200,000 miles. A further 2 reports came in above that, which is why the line stops short of the top. A curve that climbs early is a car with early problems, whatever its total.
- Line share of reports filed by that mileage
- Dashed the median reported mileage
Severity, and what it costs
Across the named modes, 62 mention a crash, 22 a fire and 31 an injury. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.
The average severity weight across every report on this year is 3.89, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.
What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: other powertrain problem at $400–$4,500, other engine problem at $300–$4,000, other electrical problem at $250–$2,000 and stalling while driving at $300–$2,500. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.
44% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.
Every reported failure mode
| Failure mode | System | Reports | With reading | 25th | Median | 75th | Per 1,000 | Typical repair | Severity |
|---|---|---|---|---|---|---|---|---|---|
| Other powertrain problem | transmission | 360 | 162 | 4k | 29k | 66k | 4.2 | $400–$4,500 | High |
| Other engine problem | engine | 316 | 175 | 3k | 15k | 38k | 3.7 | $300–$4,000 | High |
| Other electrical problem | electrical | 217 | 104 | 2k | 11k | 33k | 2.5 | $250–$2,000 | Moderate |
| Stalling while driving | engine | 85 | 46 | 3k | 7k | 22k | 1.0 | $300–$2,500 | Critical |
| Other steering problem | steering | 83 | 47 | 4k | 10k | 26k | 1.0 | $350–$2,400 | High |
| Parking brake failure | brakes | 79 | 25 | 19k | 30k | 55k | 0.9 | $250–$1,300 | Moderate |
| Infotainment screen failure | infotainment | 74 | 29 | 400 | 10k | 16k | 0.9 | $400–$2,600 | Low |
| Other brake problem | brakes | 69 | 32 | 2k | 12k | 28k | 0.8 | $300–$1,800 | High |
| Excessive oil consumption | engine | 63 | 46 | 3k | 30k | 35k | 0.7 | $900–$6,500 | High |
| Differential or transfer case failure | drivetrain | 61 | 8 | 73k | 94k | 108k | 0.7 | $900–$4,200 | High |
| Other speed control problem | adas | 52 | 24 | 2k | 5k | 18k | 0.6 | $250–$2,000 | Critical |
| Other driver assistance problem | adas | 50 | 25 | 4k | 17k | 60k | 0.6 | $250–$1,800 | High |
| Cruise control failure | adas | 46 | 21 | 4k | 22k | 40k | 0.5 | $200–$1,400 | High |
| No-start or intermittent start failure | engine | 41 | 15 | 8k | 36k | 41k | 0.5 | $200–$1,800 | Moderate |
| Control module (ECM/PCM/BCM) failure | electrical | 38 | 13 | 10k | 36k | 36k | 0.4 | $700–$3,000 | High |
| Other fuel system problem | fuel | 32 | 14 | 3k | 6k | 16k | 0.4 | $300–$2,200 | High |
| Alternator or charging system failure | electrical | 29 | 10 | 1k | 32k | 80k | 0.3 | $450–$1,600 | High |
| Tail light, brake light or signal failure | lighting | 29 | 12 | 6k | 40k | 59k | 0.3 | $100–$900 | Moderate |
| Seat belt or retractor failure | airbag | 26 | 9 | 2k | 20k | 22k | 0.3 | $200–$900 | High |
| Other body or interior problem | body | 26 | 17 | 4k | 15k | 44k | 0.3 | $200–$2,000 | Moderate |
| Radiator or coolant leak | cooling | 23 | 6 | — | 106k | — | 0.3 | $350–$1,900 | High |
| Other wheel or tire problem | wheels | 23 | 7 | — | 120 | — | 0.3 | $200–$1,500 | High |
| Misfire or rough idle | engine | 22 | 7 | — | 83k | — | 0.3 | $250–$1,600 | Moderate |
| Airbag failed to deploy in a crash | airbag | 19 | 9 | 13k | 13k | 60k | 0.2 | $1,000–$5,000 | Critical |
| Backup camera failure | infotainment | 17 | 8 | 5k | 27k | 61k | 0.2 | $250–$1,200 | Moderate |
| Complete transmission failure | transmission | 16 | 3 | — | 92k | — | 0.2 | $2,800–$8,000 | Critical |
| Steering rack, gear or tie rod failure | steering | 16 | 6 | — | 24k | — | 0.2 | $700–$2,600 | High |
| Other lighting problem | lighting | 16 | 6 | — | 8k | — | 0.2 | $120–$1,200 | Moderate |
| Overheating | cooling | 15 | 1 | — | 90k | — | 0.2 | $400–$3,500 | High |
| Loss of braking | brakes | 15 | 10 | 10k | 22k | 30k | 0.2 | $400–$3,000 | Critical |
| Audio or connectivity failure | infotainment | 14 | 9 | 10k | 14k | 14k | 0.2 | $150–$900 | Low |
| Oil leak | engine | 13 | 2 | — | 88k | — | 0.2 | $250–$2,200 | Moderate |
| Sunroof failure or glass breakage | body | 13 | 5 | — | 12k | — | 0.2 | $700–$4,500 | High |
| Software fault or failed update | software | 13 | 6 | — | 37k | — | 0.2 | $0–$600 | Moderate |
| Other suspension problem | suspension | 13 | 2 | — | 36k | — | 0.2 | $350–$2,000 | Moderate |
| Transmission will not engage a gear | transmission | 11 | 3 | — | 350 | — | 0.1 | $1,500–$6,000 | Critical |
| Airbag inflator rupture | airbag | 11 | 7 | — | 2k | — | 0.1 | $0–$0 | Critical |
| Lane keep or steering assist fault | adas | 11 | 3 | — | 41k | — | 0.1 | $200–$1,600 | High |
| Other visibility problem | glass | 10 | 7 | — | 5k | — | 0.1 | $150–$1,400 | Moderate |
| CV axle or driveshaft failure | drivetrain | 9 | 3 | — | 9k | — | 0.1 | $450–$2,200 | High |
| Loss of power steering | steering | 9 | 2 | — | 8k | — | 0.1 | $600–$2,800 | Critical |
| Complete engine failure or seizure | engine | 8 | 3 | — | 61k | — | 0.1 | $4,500–$12,000 | Critical |
| Fuel pump failure | fuel | 8 | 3 | — | 130k | — | 0.1 | $600–$2,600 | High |
| Fuel tank, filler or EVAP failure | fuel | 8 | 1 | — | 27k | — | 0.1 | $250–$1,800 | Moderate |
| Wiring harness or short circuit | electrical | 7 | 3 | — | 88k | — | 0.1 | $400–$3,500 | High |
| ABS module or sensor failure | brakes | 7 | 0 | — | — | — | 0.1 | $500–$2,400 | High |
| Airbag warning light or occupant sensor fault | airbag | 7 | 1 | — | 7 | — | 0.1 | $300–$1,600 | High |
| Ignition switch, key fob or immobilizer failure | electrical | 6 | 2 | — | 32k | — | 0.1 | $250–$1,500 | High |
| Instrument cluster or gauge failure | infotainment | 6 | 4 | — | 69k | — | 0.1 | $350–$1,400 | Moderate |
| Liftgate, tailgate or trunk failure | body | 6 | 3 | — | 19k | — | 0.1 | $250–$1,500 | Moderate |
| Timing chain, belt or tensioner failure | engine | 4 | 0 | — | — | — | 0.0 | $1,200–$4,500 | Critical |
| Head gasket failure | engine | 4 | 2 | — | 70k | — | 0.0 | $1,400–$4,000 | Critical |
| Harsh or jerky shifting | transmission | 4 | 2 | — | 50 | — | 0.0 | $600–$4,000 | Moderate |
| Torque converter failure | transmission | 4 | 3 | — | 130k | — | 0.0 | $1,100–$3,200 | High |
| Parasitic battery drain | electrical | 4 | 3 | — | 21k | — | 0.0 | $200–$1,200 | Moderate |
| Premature brake pad or rotor wear | brakes | 4 | 2 | — | 20k | — | 0.0 | $300–$1,400 | Moderate |
| Parking sensor failure | adas | 4 | 3 | — | 1k | — | 0.0 | $180–$900 | Low |
| Control arm, ball joint or bushing failure | suspension | 4 | 0 | — | — | — | 0.0 | $400–$2,200 | High |
| Tire blowout or tread separation | wheels | 4 | 1 | — | 30k | — | 0.0 | $200–$1,500 | Critical |
| Door latch or handle failure | body | 4 | 0 | — | — | — | 0.0 | $250–$1,200 | High |
| Turbocharger or supercharger failure | engine | 3 | 0 | — | — | — | 0.0 | $1,500–$4,500 | High |
| Thermostat failure | cooling | 3 | 0 | — | — | — | 0.0 | $250–$900 | Moderate |
| Fuel leak or fuel odor | fuel | 3 | 2 | — | 118k | — | 0.0 | $300–$2,500 | Critical |
| Engine sensor failure | electrical | 3 | 3 | — | 410 | — | 0.0 | $180–$900 | Moderate |
| Steering column or shaft failure | steering | 3 | 1 | — | 6k | — | 0.0 | $600–$2,500 | Critical |
| Strut, shock or spring failure | suspension | 3 | 3 | — | 40k | — | 0.0 | $500–$2,000 | Moderate |
| Rust or structural corrosion | body | 3 | 1 | — | 1k | — | 0.0 | $500–$6,000 | High |
| Headlight failure or clouding | lighting | 3 | 1 | — | 5k | — | 0.0 | $150–$1,800 | Moderate |
| Engine knock or bearing noise | engine | 2 | 0 | — | — | — | 0.0 | $2,500–$9,000 | High |
| Water pump failure | cooling | 2 | 1 | — | 79k | — | 0.0 | $500–$2,200 | High |
| Shifter, linkage or stuck-in-park failure | transmission | 2 | 1 | — | 14k | — | 0.0 | $250–$1,400 | High |
| Fuel gauge or level sensor failure | fuel | 2 | 0 | — | — | — | 0.0 | $300–$1,200 | Moderate |
| Master cylinder or brake booster failure | brakes | 2 | 1 | — | 94k | — | 0.0 | $450–$2,200 | Critical |
| Air conditioning failure | hvac | 2 | 0 | — | — | — | 0.0 | $400–$2,800 | Moderate |
| Wiper or washer failure | glass | 2 | 0 | — | — | — | 0.0 | $120–$800 | Moderate |
| Engine bay fire | engine | 1 | 0 | — | — | — | 0.0 | $4,000–$20,000 | Critical |
| Piston, ring or cylinder wall damage | engine | 1 | 0 | — | — | — | 0.0 | $3,000–$9,500 | Critical |
| Transmission slipping | transmission | 1 | 0 | — | — | — | 0.0 | $1,200–$5,500 | High |
| Tire pressure monitor failure | wheels | 1 | 0 | — | — | — | 0.0 | $80–$600 | Low |
| Paint peeling or clear coat failure | body | 1 | 0 | — | — | — | 0.0 | $600–$6,000 | Low |
| Catalytic converter failure | emissions | 1 | 0 | — | — | — | 0.0 | $900–$3,500 | Moderate |
| Exhaust leak or fumes in the cabin | emissions | 1 | 0 | — | — | — | 0.0 | $250–$2,000 | High |
| Unclassified problem | other | 196 | 62 | 1k | 6k | 27k | 2.3 | — | Moderate |
Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound. Repair costs are typical independent-shop ranges for the failure, not figures from these reports.
How often, against how many were built
Scaled by an estimate of how many of these cars exist, the 2019 Jeep Cherokee draws about 28 per 1,000 vehicles, which puts it in the 95th percentile of complaint rates among 2019 vehicles we can rate.
That denominator is the weakest number on the page and it is fair to say so plainly. Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound.
The working figure is 86,053 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2019 vehicles, which is what the risk score uses, is far more robust than the rate itself.
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The odometer reading is the one the owner gave.
Other powertrain problem
The transmission takes far too long to downshift when called upon for a quick drop in gears. When driving at highway speeds or even normal city speeds, when you need to change lanes for a quick pass of another vehicle and push the accelerator to the floor, the vehicle is left waiting for 2 to 3 seconds for a downshift with only coasting power, no acceleration. This lag time for a downshift & application of power clearly needs to be addressed because it is hardly safe or reasonable.
I ready took my car 3 times to chrysler dealer, the issue is while I was driving the car shut off 5 times on the last 3 weeks, the dealer told me they cannot duplicate the fault so I need to keep driving like that, but what about if this happens on the freeway I will crash. I feel unsafe and the dealer don't want to do anything because they cannot duplicate the fault and is not a check engine light, and I ask what about if something happens to me or my family and they respond with chrysler will cover everything.
Other engine problem
Engine shuts off itself while driving at 40mph in 3 different occasions . All issues in this car start with the radio reseting itself to antitheft/engineer mode or shutting off *tt
Tl* the contact owns a 2019 jeep cherokee. While stationary, the vehicle stalled without warning and completely lost power. On another occasion, while driving 40 MPH, the vehicle stalled and the check engine indicator illuminated. The vehicle was taken to gwinnett chrysler dodge jeep ram (5054 us-78, stone mountain, ga 30087) where it was diagnosed that there was no oil in the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 3,710.
Other electrical problem
The radio will suddenly go out and multi-colored lines will appear on the left side of the screen. Sometimes the music will continue to play other times it will not. It seems to be effecting the running lights only on one side. The time frame when it goes out and comes back on varies, anywhere from a few seconds or until I shut the vehicle off and turn it back on.
I bought this car brand new and not even a week later it was throwing every single code possible. Tried to drive it to the dealership but it died 17 times including in the middle of traffic.. Every warning light was on saying service something different everytime. After having it towed to the dealership with exactly 300 miles on it they printed a sheet with 35+ codes that the car was showing. Its been over a week and after checking in they said they have no idea how/if it can be fixed. At this point even if it can be fixed whats to say it won't happen again. Its a serious safety issue!!
Recalls on the 2019 model year
NHTSA has issued 11 recall campaigns covering the 2019 Jeep Cherokee, affecting an estimated 189,852 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.
The campaigns cover power train, steering:rack and pinion:pinion shaft and air bags. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.
Recalls also distort complaint counts. Publicity about a campaign reminds owners that complaining is possible, so reports for a recalled component often spike after the recall rather than before it.
POWER TRAIN
61,711 vehicles 2026-05-07- Defect
- Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
- Consequence
- A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
- Remedy
- Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
POWER TRAIN
63,130 vehicles 2025-04-29- Defect
- Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
- Consequence
- A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
- Remedy
- Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
STEERING:RACK AND PINION:PINION SHAFT
5,294 vehicles 2019-08-29- Defect
- Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
- Consequence
- A loss of steering control increases the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
AIR BAGS
41,169 vehicles 2019-06-13- Defect
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
- Consequence
- In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
SEATS
253 vehicles 2019-03-28- Defect
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
- Consequence
- In the event of a crash, the seat may move, increasing the risk of injury.
- Remedy
- Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
52 vehicles 2018-12-20- Defect
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
- Consequence
- Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
- Remedy
- Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
POWER TRAIN:AUTOMATIC TRANSMISSION
86,053 vehicles 2018-10-19- Defect
- Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
- Consequence
- A vehicle stall can increase the risk of crash.
- Remedy
- Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
154,335 vehicles 2018-08-09- Defect
- Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Consequence
- A reduction of braking performance can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
12,779 vehicles 2018-08-09- Defect
- Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
- Consequence
- A vehicle stall can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
POWER TRAIN:AUTOMATIC TRANSMISSION
5 vehicles 2018-07-26- Defect
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
- Consequence
- If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
ENGINE AND ENGINE COOLING:ENGINE
14 vehicles 2018-05-25- Defect
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
- Consequence
- Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Recall work is free at a franchised dealer regardless of the car's age. Check the VIN at nhtsa.gov/recalls before assuming it was done.
How it ranks in the 2019 field
The score at the top of the page, placed among its peers. The zones are the same thresholds the scorer applies, read out of the scorer itself, so the picture and the band word cannot disagree.
Scores are ranked within the model year, never across years, because an older car has had longer to accumulate reports.
- Left fewer and less serious reports
- Right more, or worse
- Marker this vehicle
How 2019 compares with the other years
Severe risk for a 2019 — 17th riskiest of the 245 2019 vehicles we can rate. Every score on this site is a rank inside its own model year, which is what makes a 2004 and a 2019 comparable at all.
Across the 16 model years of this car that carry enough reports to score, 1997 comes out best at 63 and 2019 worst at 83, with 2019 itself at 83.
If the model year is negotiable, 1997, 2006, 1999, 1998, 1996, 2000, 2001, 2022, 2017, 2020, 2016, 2018, 2021 and 2014 score lower than 2019 by a margin worth acting on. Same body, same engines, different luck — usually a supplier change or a mid-cycle fix, which the complaint data can show but never explain.
Within the 2019–2023 generation specifically, 2022 is the strongest year at 73 and 2019 the weakest at 83.
Scores compare each year against other cars of the same model year, so a low number on an older car is a real result and not an artefact of age.
Shorter is better. Years with too few reports to score are shown without a bar rather than as a zero, because no data is not good news.
Within the 2019-2023 generation, 2022 Jeep Cherokee scores best at 73 and 2019 Jeep Cherokee worst at 83.
What the numbers say to check
The mileages below are where the first quarter of reports for each mode had already been filed, which makes them the point at which a fault is worth looking for rather than the point at which it happens: infotainment screen failure from about 400, alternator or charging system failure from about 1k, other electrical problem from about 2k and other brake problem from about 2k.
On a 2019 Jeep Cherokee with more miles than that on it, the useful question to put to a seller or a mechanic is whether infotainment screen failure has been dealt with, and if so with what parts and at whose expense. A car that has already had the repair is in a different position from one that has not.
None of this is a diagnosis. It is a list of what other owners of the same model year reported, ordered by when they reported it, which is a good place to point an inspection and a poor place to stop.
What this page cannot tell you
2,429 owner reports; fleet size estimated from this year's own recall paperwork. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.
Of those 2,429 reports, 1,058 carried an odometer reading, so the mileages here describe 44% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".
Named failure modes come from matching phrases in the complaint text, so a badly worded complaint can land in the wrong bucket. The effect washes out across hundreds of reports and does not wash out across five.
And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.
Questions this page answers
What are the most common problems with the 2019 Jeep Cherokee?
The most-reported failures are other powertrain problem (360 reports, median 29,000 miles), other engine problem (316 reports, median 15,000 miles) and other electrical problem (217 reports, median 11,000 miles). Counts come from owner complaints filed with NHTSA, which are voluntary, so they show what owners bothered to report rather than every fault that occurred.
At what mileage do 2019 Jeep Cherokee problems start?
Other speed control problem is the earliest failure mode to show up, with a median reported mileage of 5,000 miles and a quarter of reports before 2,500 miles. Across all failure modes on this year, the median report sits at 16,000 miles.
Is the 2019 Jeep Cherokee reliable?
It scores 83 out of 100 on our risk index, which is severe — 17th riskiest of the 245 2019 vehicles we can rate. The score is a comparison against other 2019 vehicles, not a prediction about any individual car, and it is built from complaint rates, severity and how early failures appear.
Which year of the Jeep Cherokee is best?
Within the 2019–2023 generation, 2022 scores best at 73 out of 100 and 2019 worst at 83. Same body, same engines, different luck.
Where this comes from. Every figure above is computed from NHTSA owner complaints and recall records for this exact make, model and year. Complaints are voluntary and self-selected, so treat counts as a floor. The methodology page writes out each formula, and the same numbers are available as JSON.
What breaks at my mileage Compare with another car
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed