AtWhatMileage
Model year report

2009 Toyota Highlander: what breaks, and at what mileage

What breaks on the 2009 Toyota Highlander

On the 2009 Toyota Highlander, the failure owners report most often is other engine problem, and the reports cluster around 75,000 miles. The earliest to appear is seat belt or retractor failure, reported by a median of 400 miles. Overall it scores 70 out of 100, high risk for a 2009.

High risk for a 2009 — 133rd riskiest of the 295 2009 vehicles we can rate. 178 owner reports; fleet size estimated from this year's own recall paperwork.

What owners report breaking

Owners have reported 37 named failure modes on the 2009 Toyota Highlander, and the three most-reported carry 25% of everything filed, which is an unusually even spread for one model year.

Other engine problem leads with 17 reports, about 0.1 per 1,000 vehicles and with the middle half of reports between 60k to 110,000 miles.

Other brake problem follows with 15 reports, usually reported between 19k to 165,000 miles.

Liftgate, tailgate or trunk failure follows with 12 reports, usually reported between 45k to 90,000 miles.

By system, the reports fall mostly into engine (28), brakes (26) and body (23).

At what mileage it happens

145 of the reports on the 2009 Toyota Highlander came with an odometer reading, and half of those were filed before 58,000 miles.

Cumulatively, 43% by 50,000 miles, 75% by 100,000 miles and 92% by 150,000 miles of the dated reports had been filed.

The busiest stretch is between 0 and 10,000 miles, which alone holds 19% of the dated reports.

35% of the dated reports were filed below 36,000 miles, which is early enough that a fair number of these cars were still under a factory warranty when the owner complained.

In the order they tend to show up: seat belt or retractor failure around 400, other speed control problem around 6k, other body or interior problem around 50k and liftgate, tailgate or trunk failure around 64k.

Median
  1. Other engine problem 73k
  2. Other brake problem 100k
  3. Liftgate, tailgate or trunk failure 64k
  4. Other electrical problem 69k
  5. Seat belt or retractor failure 400
  6. Other speed control problem 6k
  7. Other body or interior problem 50k
  8. Other steering problem 72k
  9. Other wheel or tire problem 19k
  10. Other visibility problem 100k
  11. Other powertrain problem 8k
  12. ABS module or sensor failure 110k

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

Showing the 12 most-reported failure modes of 37. The full list is in the table below.

How reports accumulate

Share of reports filed by each mileage
half by 58k

Every report with an odometer reading, cumulative, from 0 to 200,000 miles. A curve that climbs early is a car with early problems, whatever its total.

  • Line share of reports filed by that mileage
  • Dashed the median reported mileage

Severity, and what it costs

Across the named modes, 5 mention a crash, 7 a fire and 3 an injury. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.

The average severity weight across every report on this year is 4.24, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.

What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: other engine problem at $300–$4,000, other brake problem at $300–$1,800, liftgate, tailgate or trunk failure at $250–$1,500 and other electrical problem at $250–$2,000. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.

22% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.

Every reported failure mode

Mileage figures are percentiles of owner-reported readings. Click a column to sort.
Failure mode System Reports With reading 25th Median 75th Per 1,000 Typical repair Severity
Other engine problem engine 17 13 60k 73k 110k 0.1 $300–$4,000 High
Other brake problem brakes 15 8 19k 100k 163k 0.1 $300–$1,800 High
Liftgate, tailgate or trunk failure body 12 12 45k 64k 92k 0.1 $250–$1,500 Moderate
Other electrical problem electrical 12 12 45k 69k 88k 0.1 $250–$2,000 Moderate
Seat belt or retractor failure airbag 11 11 400 400 400 0.1 $200–$900 High
Other speed control problem adas 11 10 1k 6k 26k 0.1 $250–$2,000 Critical
Other body or interior problem body 10 10 33k 50k 64k 0.1 $200–$2,000 Moderate
Other steering problem steering 7 5 — 72k — 0.1 $350–$2,400 High
Other wheel or tire problem wheels 7 6 — 19k — 0.1 $200–$1,500 High
Other visibility problem glass 7 7 — 100k — 0.1 $150–$1,400 Moderate
Other powertrain problem transmission 6 4 — 8k — 0.0 $400–$4,500 High
ABS module or sensor failure brakes 5 2 — 110k — 0.0 $500–$2,400 High
No-start or intermittent start failure engine 4 2 — 53k — 0.0 $200–$1,800 Moderate
Radiator or coolant leak cooling 3 3 — 102k — 0.0 $350–$1,900 High
Wiring harness or short circuit electrical 3 3 — 73k — 0.0 $400–$3,500 High
Steering column or shaft failure steering 3 2 — 107k — 0.0 $600–$2,500 Critical
Air conditioning failure hvac 3 3 — 5k — 0.0 $400–$2,800 Moderate
Other suspension problem suspension 3 2 — 13k — 0.0 $350–$2,000 Moderate
Other driver assistance problem adas 3 3 — 142k — 0.0 $250–$1,800 High
Engine bay fire engine 2 2 — 75k — 0.0 $4,000–$20,000 Critical
Oil leak engine 2 2 — 115k — 0.0 $250–$2,200 Moderate
Engine knock or bearing noise engine 2 2 — 122k — 0.0 $2,500–$9,000 High
Water pump failure cooling 2 2 — 52k — 0.0 $500–$2,200 High
Loss of braking brakes 2 0 — — — 0.0 $400–$3,000 Critical
Master cylinder or brake booster failure brakes 2 1 — 193k — 0.0 $450–$2,200 Critical
Parking brake failure brakes 2 0 — — — 0.0 $250–$1,300 Moderate
Cruise control failure adas 2 2 — 83k — 0.0 $200–$1,400 High
Tail light, brake light or signal failure lighting 2 2 — 800 — 0.0 $100–$900 Moderate
Other fuel system problem fuel 2 2 — 53k — 0.0 $300–$2,200 High
Complete engine failure or seizure engine 1 1 — 87k — 0.0 $4,500–$12,000 Critical
Differential or transfer case failure drivetrain 1 0 — — — 0.0 $900–$4,200 High
Strut, shock or spring failure suspension 1 1 — 36k — 0.0 $500–$2,000 Moderate
Tire pressure monitor failure wheels 1 0 — — — 0.0 $80–$600 Low
Sunroof failure or glass breakage body 1 1 — 137k — 0.0 $700–$4,500 High
Headlight failure or clouding lighting 1 1 — 150k — 0.0 $150–$1,800 Moderate
Other seat belt problem airbag 1 0 — — — 0.0 $200–$900 High
Other lighting problem lighting 1 1 — 9k — 0.0 $120–$1,200 Moderate
Unclassified problem other 8 7 — 58k — 0.1 — Moderate

Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound. Repair costs are typical independent-shop ranges for the failure, not figures from these reports.

How often, against how many were built

Scaled by an estimate of how many of these cars exist, the 2009 Toyota Highlander draws about 1.4 per 1,000 vehicles, which puts it in the 80th percentile of complaint rates among 2009 vehicles we can rate.

That denominator is the weakest number on the page and it is fair to say so plainly. Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound.

The working figure is 125,212 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2009 vehicles, which is what the risk score uses, is far more robust than the rate itself.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The odometer reading is the one the owner gave.

Other engine problem

2009 toyota highland had been drived for about 10 minutes, parked, locked at 7:25 am on jan 22, 2010. Approximately 20 minutes later a 6th ft high flames were discovered by the owner coming from the engine. Someone had already reported the fire and the fire department responded by 7:50 am.*cw

11,000 miles NHTSA complaint 754612 filed 2010-01-27

T-sb-0201-11 from toyota states "some vehicles equipped with 2gr-fe/fxe towing package engines may exhibit an oil seep from the engine oil cooler pipes." this tsb affects toyota and lexus vehicles going back to at least 2008-present. This is a major issue, and I feel this should be handled as a recall instead of a tsb due to the severity of the issue if/when the pipe breaks. I recently elected to have my vehicle repaired on my own just so I wouldn't have to worry about this issue happening to me or my wife, and thus blowing up my highlander's engine causing thousands of dollars in damages. Seems pretty bad that a recall can be issued for floor mats and accelerator issues, but no recall is issued for this issue which can drain the oil from your engine in a minute, blow up your engine, and then possibly wreck your vehicle. Consumer's engines are now being destroyed, and this is showing up in different online forums. I feel that the NHTSA needs to force toyota to replace all of the defective engine oil cooler pipes with the newer metal ones that the tsb addresses. They should also be forced to reimburse all costs to those individuals…

72,566 miles NHTSA complaint 972312 filed 2013-04-04

Other brake problem

Tl*the contact owns 2009 toyota highlander. The contact stated that while driving approximately 22 MPH and engaging the brake pedal in attempt to stop the vehicle, she was forced to apply extreme pressure. The dealer was unable to duplicate or diagnose the failure. A claim was filed with the manufacturer. The failure mileage was 58,000.

58,000 miles NHTSA complaint 757925 filed 2010-02-04

Tl*the contact owns a 2009 toyota highlander. While driving 15 MPH during a snow storm the wheels locked. The brakes also locked while driving down a hill which caused the vehicle to slide 200 feet. The dealer was notified. The failure mileage was 10,250. The VIN was unknown. The current mileage was 10,430. Updated 11/16/10. *lj

10,250 miles NHTSA complaint 767564 filed 2010-02-26

Liftgate, tailgate or trunk failure

Tl* the contact owns a 2009 toyota highlander. The contact stated that the lift gate failed to open or close automatically. The vehicle was taken to the dealer. The technician diagnosed that the hatch panel was deformed causing the power door motor to work harder than designed. As a result the power hatch motor, hatch door, lid hinges, lid hinge stays, and rear bumper assembly needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 22,000 and current mileage was 113,000.

22,000 miles NHTSA complaint 1053288 filed 2014-04-04

The vehicle is a 2009 toyota highlander. The power arm broke off of the rear power liftgate when closing. The driver side hinge on the rear power liftgate bowed and would not allow us to close the door. This hatchback/liftgate support device issue occurred march 2013. We filed a formal complaint to toyota who would not accept responsibility but with just a google search you will find hundreds of people with the same complaint. The safety issue here is that door can close on a small child and not be able to release because the part that becomes bowed makes it stick in position. *tr

45,000 miles NHTSA complaint 1059381 filed 2014-04-23

Recalls on the 2009 model year

NHTSA has issued 9 recall campaigns covering the 2009 Toyota Highlander, affecting an estimated 252,165 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.

The campaigns cover seats:front assembly:seat heater/cooler, visibility:power window devices and controls and air bags:frontal:driver side:inflator module. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.

One caution about reading these together: a recall usually raises the complaint count for the same part, because owners who read about it go and file. The mileages stay informative; the counts get noisy.

16V396000

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

7,749 vehicles 2016-06-02
Defect
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy
SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
15V689000

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

1,814,284 vehicles 2015-10-22
Defect
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Consequence
If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy
Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
14V743000

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

3,233 vehicles 2014-11-19
Defect
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
14V168000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

1,486,413 vehicles 2014-04-09
Defect
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
Consequence
If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Remedy
Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at…
13V014000

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

3,235 vehicles 2013-01-16
Defect
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have…
Consequence
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
10V036000

EQUIPMENT:OTHER:LABELS

153,418 vehicles 2010-02-03
Defect
Southeast toyota is recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold without the requisite load carrying capacity modification labels.
Consequence
A driver may overload a vehicle which may increase the risk of a crash.
Remedy
Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. The safety recall began on may 27, 2010. Owners may contact southeast toyota at 1-800-301-6859.
10V035000

EQUIPMENT:OTHER:LABELS

271,417 vehicles 2010-02-03
Defect
Gulf states toyota is recalling certain model year 2005-2010 vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold between september 1, 2005 and june 2, 2008 without the requisite load carrying capacity modification labels.
Consequence
This does not meet the standard requirements.
Remedy
Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. Dealers will also correct the owner's manual. The safety recall began on may 27, 2010. Owners may contact gulf states toyota at 713-580-3300.
10V023000

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

1,126,915 vehicles 2010-01-27
Defect
Toyota is recalling certain model year 2008-2010 highlander, model year 2009-2010 corolla, venza and matrix passenger vehicles. The accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat. This recall is an expansion of a campaign of 3.8 million other toyota vehicles announced in 2009 for the same issue (see 09v-388).
Consequence
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Remedy
Toyota will modify or replace the accelerator pedals on the subject vehicles. Floor surface modifications are also being considered and will be included for any model for which it is deemed appropriate. Initially, dealers will be instructed on how to reshape the accelerator pedal for the repair. As replacement parts with the same shape as the modified pedal become available, they will be made available to the dealers for the repair. Customers who have had the pedal reshape remedy completed will have the opportunity to receive a new pedal if they desire, after replacement…
09V223000

EQUIPMENT:OTHER:LABELS

27,080 vehicles 2009-06-15
Defect
Toyota is recalling 27,080 model year 2005 through 2010 passenger cars built from september 1, 2005 to may 4, 2009. These vehicles were not equipped with load carrying capacity modification labels which fails to conform with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims."
Consequence
Incorrect load carrying capacity modification labels could result in the vehicle being overloaded, increasing the risk of a crash.
Remedy
Toyota will notify owners and provide them with a new, accurate label to be installed over the inaccurate label free of charge. The safety recall began on august 18, 2009. Owners may contact toyota at 1-888-270-9371.

Recall work is free at a franchised dealer regardless of the car's age. Check the VIN at nhtsa.gov/recalls before assuming it was done.

How it ranks in the 2009 field

The score at the top of the page, placed among its peers. The zones are the same thresholds the scorer applies, read out of the scorer itself, so the picture and the band word cannot disagree.

Risk score against the rest of the 2009 field

Scores are ranked within the model year, never across years, because an older car has had longer to accumulate reports.

  • Left fewer and less serious reports
  • Right more, or worse
  • Marker this vehicle

Better and worse years of the same car

High risk for a 2009 — 133rd riskiest of the 295 2009 vehicles we can rate. The comparison is always within the same model year, so an older car is never penalised for having had longer to break.

Across the 24 model years of this car that carry enough reports to score, 2002 comes out best at 60 and 2019 worst at 82, with 2009 itself at 70.

If the model year is negotiable, 2002, 2003 and 2001 score lower than 2009 by a margin worth acting on. Same body, same engines, different luck — usually a supplier change or a mid-cycle fix, which the complaint data can show but never explain.

Within the 2008–2012 generation specifically, 2009 is the strongest year at 70 and 2012 the weakest at 75.

Scores compare each year against other cars of the same model year, so a low number on an older car is a real result and not an artefact of age.

Risk score by model year, out of 100

Shorter is better. Years with too few reports to score are shown without a bar rather than as a zero, because no data is not good news.

Within the 2008-2012 generation, 2009 Toyota Highlander scores best at 70 and 2012 Toyota Highlander worst at 75.

What to look at before buying one

The mileages below are where the first quarter of reports for each mode had already been filed, which makes them the point at which a fault is worth looking for rather than the point at which it happens: seat belt or retractor failure from about 400, other speed control problem from about 1k, other brake problem from about 19k and other body or interior problem from about 33k.

On a 2009 Toyota Highlander with more miles than that on it, the useful question to put to a seller or a mechanic is whether seat belt or retractor failure has been dealt with, and if so with what parts and at whose expense. A car that has already had the repair is in a different position from one that has not.

Treat it as where to point the inspection, not as a prediction. A well-maintained example can sail past every mileage on this page, and a neglected one can fail well before the first of them.

What this page cannot tell you

178 owner reports; fleet size estimated from this year's own recall paperwork. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.

Of those 178 reports, 145 carried an odometer reading, so the mileages here describe 81% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".

The failure modes are assigned by software reading the owner's own words, which is accurate in bulk and wrong in individual cases. A mode with a handful of reports may contain a misfiled one.

And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.

Questions this page answers

What are the most common problems with the 2009 Toyota Highlander?

The most-reported failures are other engine problem (17 reports, median 75,000 miles), other brake problem (15 reports, median 100,000 miles) and liftgate, tailgate or trunk failure (12 reports, median 65,000 miles). Counts come from owner complaints filed with NHTSA, which are voluntary, so they show what owners bothered to report rather than every fault that occurred.

At what mileage do 2009 Toyota Highlander problems start?

Seat belt or retractor failure is the earliest failure mode to show up, with a median reported mileage of 400 miles and a quarter of reports before 400 miles. Across all failure modes on this year, the median report sits at 58,000 miles.

Is the 2009 Toyota Highlander reliable?

It scores 70 out of 100 on our risk index, which is high — 133rd riskiest of the 295 2009 vehicles we can rate. The score is a comparison against other 2009 vehicles, not a prediction about any individual car, and it is built from complaint rates, severity and how early failures appear.

Which year of the Toyota Highlander is best?

Within the 2008–2012 generation, 2009 scores best at 70 out of 100 and 2012 worst at 75. Same body, same engines, different luck.

Where this comes from. Every figure above is computed from NHTSA owner complaints and recall records for this exact make, model and year. Complaints are voluntary and self-selected, so treat counts as a floor. The methodology page writes out each formula, and the same numbers are available as JSON.

What breaks at my mileage Compare with another car

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed