2017 Tesla Model S: what breaks, and at what mileage

The failures owners actually file about

Owners have reported 52 named failure modes on the 2017 Tesla Model S, and the three most-reported carry 26% of everything filed, which is an unusually even spread for one model year.

Other suspension problem leads with 66 reports, about 1.0 per 1,000 vehicles and with the middle half of reports between 5k to 25,000 miles.

Cruise control failure follows with 56 reports, usually reported between 19k to 30,000 miles.

Other electrical problem follows with 53 reports, usually reported between 29k to 52,500 miles.

By system, the reports fall mostly into adas (156), suspension (109) and infotainment (103).

What happens when these parts fail

Across the named modes, 84 mention a crash, 3 a fire and 22 an injury. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.

The average severity weight across every report on this year is 4.06, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.

What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: other suspension problem at $350–$2,000, cruise control failure at $200–$1,400, other electrical problem at $250–$2,000 and infotainment screen failure at $400–$2,600. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.

5% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.

How often, against how many were built

Scaled by an estimate of how many of these cars exist, the 2017 Tesla Model S draws about 10 per 1,000 vehicles, which puts it in the 89th percentile of complaint rates among 2017 vehicles we can rate.

That denominator is the weakest number on the page and it is fair to say so plainly. Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound.

The working figure is 65,523 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2017 vehicles, which is what the risk score uses, is far more robust than the rate itself.

Recalls on the 2017 model year

NHTSA has issued 8 recall campaigns covering the 2017 Tesla Model S, affecting an estimated 165,862 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.

The campaigns cover seat belts:front:warning light/devices, electrical system: instrument cluster/panel, electrical system:adas:driver monitoring:software and steering:automated/adaptive steering. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.

One caution about reading these together: a recall usually raises the complaint count for the same part, because owners who read about it go and file. The mileages stay informative; the counts get noisy.

Better and worse years of the same car

Severe risk for a 2017 — 75th riskiest of the 263 2017 vehicles we can rate. Because the ranking is against the same model year only, age cancels out of it.

Across the 13 model years of this car that carry enough reports to score, 2023 comes out best at 62 and 2018 worst at 80, with 2017 itself at 77.

If the model year is negotiable, 2023, 2012, 2022, 2013, 2015, 2014 and 2024 score lower than 2017 by a margin worth acting on. Same body, same engines, different luck — usually a supplier change or a mid-cycle fix, which the complaint data can show but never explain.

Within the 2012–2018 generation specifically, 2012 is the strongest year at 63 and 2018 the weakest at 80.

What to look at before buying one

The mileages below are where the first quarter of reports for each mode had already been filed, which makes them the point at which a fault is worth looking for rather than the point at which it happens: other speed control problem from about 3k, other suspension problem from about 5k, control arm, ball joint or bushing failure from about 8k and other body or interior problem from about 8k.

On a 2017 Tesla Model S with more miles than that on it, the useful question to put to a seller or a mechanic is whether other speed control problem has been dealt with, and if so with what parts and at whose expense. A car that has already had the repair is in a different position from one that has not.

Treat it as where to point the inspection, not as a prediction. A well-maintained example can sail past every mileage on this page, and a neglected one can fail well before the first of them.

The limits of complaint data

675 owner reports; fleet size estimated from this year's own recall paperwork. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.

Of those 675 reports, 327 carried an odometer reading, so the mileages here describe 48% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".

The failure modes are assigned by software reading the owner's own words, which is accurate in bulk and wrong in individual cases. A mode with a handful of reports may contain a misfiled one.

And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.