AtWhatMileage
Model year report

2002 Subaru Outback: what breaks, and at what mileage

What breaks on the 2002 Subaru Outback

On the 2002 Subaru Outback, the failure owners report most often is other fuel system problem, and the reports cluster around 90,000 miles. The earliest to appear is other brake problem, reported by a median of 30,000 miles. Overall it scores 70 out of 100, high risk for a 2002.

High risk for a 2002 — 128th riskiest of the 329 2002 vehicles we can rate. 172 owner reports; fleet size estimated from this year's own recall paperwork.

The failures owners actually file about

Owners have reported 41 named failure modes on the 2002 Subaru Outback, and the three most-reported carry 27% of everything filed, which is an unusually even spread for one model year.

Other fuel system problem leads with 20 reports, about 0.9 per 1,000 vehicles and with the middle half of reports between 81k to 90,000 miles.

Head gasket failure follows with 13 reports, usually reported between 72k to 110,000 miles.

Other powertrain problem follows with 13 reports, median 45,000 miles.

By system, the reports fall mostly into brakes (32), fuel (31) and engine (25).

When these failures get reported

103 of the reports on the 2002 Subaru Outback came with an odometer reading, and half of those were filed before 75,000 miles.

Cumulatively, 33% by 50,000 miles, 70% by 100,000 miles and 85% by 150,000 miles of the dated reports had been filed, with 2 filed above the top of the chart.

The busiest stretch is between 0 and 10,000 miles, which alone holds 11% of the dated reports.

23% of the dated reports were filed below 36,000 miles.

In the order they tend to show up: other brake problem around 28k, head gasket failure around 80k and other fuel system problem around 89k.

Median
  1. Other fuel system problem 89k
  2. Head gasket failure 80k
  3. Other powertrain problem 45k
  4. Other brake problem 28k
  5. Fuel leak or fuel odor 75k
  6. Other speed control problem 45k
  7. Other body or interior problem 130k
  8. Seat belt or retractor failure 73k
  9. Other wheel or tire problem 30k
  10. Loss of braking 32k
  11. Master cylinder or brake booster failure 150k
  12. Premature brake pad or rotor wear 10k

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

Showing the 12 most-reported failure modes of 41. The full list is in the table below.

How reports accumulate

Share of reports filed by each mileage
half by 75k

Every report with an odometer reading, cumulative, from 0 to 200,000 miles. A further 2 reports came in above that, which is why the line stops short of the top. A curve that climbs early is a car with early problems, whatever its total.

  • Line share of reports filed by that mileage
  • Dashed the median reported mileage

How bad it is when it goes

Across the named modes, 11 mention a crash and 10 an injury. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.

The average severity weight across every report on this year is 5.41, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.

What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: other fuel system problem at $300–$2,200, head gasket failure at $1,400–$4,000, other powertrain problem at $400–$4,500 and other brake problem at $300–$1,800. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.

24% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.

Every reported failure mode

Mileage figures are percentiles of owner-reported readings. Click a column to sort.
Failure mode System Reports With reading 25th Median 75th Per 1,000 Typical repair Severity
Other fuel system problem fuel 20 14 81k 89k 92k 0.9 $300–$2,200 High
Head gasket failure engine 13 11 72k 80k 110k 0.6 $1,400–$4,000 Critical
Other powertrain problem transmission 13 7 — 45k — 0.6 $400–$4,500 High
Other brake problem brakes 11 8 12k 28k 54k 0.5 $300–$1,800 High
Fuel leak or fuel odor fuel 10 6 — 75k — 0.5 $300–$2,500 Critical
Other speed control problem adas 9 4 — 45k — 0.4 $250–$2,000 Critical
Other body or interior problem body 9 6 — 130k — 0.4 $200–$2,000 Moderate
Seat belt or retractor failure airbag 7 2 — 73k — 0.3 $200–$900 High
Other wheel or tire problem wheels 6 3 — 30k — 0.3 $200–$1,500 High
Loss of braking brakes 5 2 — 32k — 0.2 $400–$3,000 Critical
Master cylinder or brake booster failure brakes 5 1 — 150k — 0.2 $450–$2,200 Critical
Premature brake pad or rotor wear brakes 5 3 — 10k — 0.2 $300–$1,400 Moderate
ABS module or sensor failure brakes 4 2 — 23k — 0.2 $500–$2,400 High
Other engine problem engine 4 4 — 40k — 0.2 $300–$4,000 High
Other visibility problem glass 4 1 — 12k — 0.2 $150–$1,400 Moderate
Timing chain, belt or tensioner failure engine 3 3 — 142k — 0.1 $1,200–$4,500 Critical
Stalling while driving engine 3 3 — 8k — 0.1 $300–$2,500 Critical
Engine sensor failure electrical 3 3 — 31k — 0.1 $180–$900 Moderate
Wiper or washer failure glass 3 1 — 37k — 0.1 $120–$800 Moderate
Ignition switch, key fob or immobilizer failure electrical 2 0 — — — 0.1 $250–$1,500 High
Parking brake failure brakes 2 0 — — — 0.1 $250–$1,300 Moderate
Control arm, ball joint or bushing failure suspension 2 2 — 200k — 0.1 $400–$2,200 High
Rust or structural corrosion body 2 1 — 149k — 0.1 $500–$6,000 High
Window regulator or power window failure body 2 2 — 55k — 0.1 $250–$900 Moderate
Exhaust leak or fumes in the cabin emissions 2 2 — 83k — 0.1 $250–$2,000 High
Tail light, brake light or signal failure lighting 2 2 — 150k — 0.1 $100–$900 Moderate
Other suspension problem suspension 2 2 — 161k — 0.1 $350–$2,000 Moderate
Other lighting problem lighting 2 0 — — — 0.1 $120–$1,200 Moderate
Engine bay fire engine 1 1 — 179k — 0.0 $4,000–$20,000 Critical
Piston, ring or cylinder wall damage engine 1 0 — — — 0.0 $3,000–$9,500 Critical
Radiator or coolant leak cooling 1 1 — 120k — 0.0 $350–$1,900 High
Transmission will not engage a gear transmission 1 0 — — — 0.0 $1,500–$6,000 Critical
Differential or transfer case failure drivetrain 1 1 — 55k — 0.0 $900–$4,200 High
Fuel injector failure fuel 1 1 — 50k — 0.0 $450–$2,800 Moderate
Control module (ECM/PCM/BCM) failure electrical 1 1 — 20k — 0.0 $700–$3,000 High
Airbag inflator rupture airbag 1 0 — — — 0.0 $0–$0 Critical
Loss of power steering steering 1 1 — 90k — 0.0 $600–$2,800 Critical
Wheel, stud or lug nut failure wheels 1 0 — — — 0.0 $150–$1,500 Critical
Air conditioning failure hvac 1 0 — — — 0.0 $400–$2,800 Moderate
Headlight failure or clouding lighting 1 1 — 80k — 0.0 $150–$1,800 Moderate
Other electrical problem electrical 1 0 — — — 0.0 $250–$2,000 Moderate
Unclassified problem other 4 1 — 140k — 0.2 — Moderate

Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound. Repair costs are typical independent-shop ranges for the failure, not figures from these reports.

How often, against how many were built

Scaled by an estimate of how many of these cars exist, the 2002 Subaru Outback draws about 8.1 per 1,000 vehicles, which puts it in the 85th percentile of complaint rates among 2002 vehicles we can rate.

That denominator is the weakest number on the page and it is fair to say so plainly. Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound.

The working figure is 21,250 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2002 vehicles, which is what the risk score uses, is far more robust than the rate itself.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The odometer reading is the one the owner gave.

Other fuel system problem

For the past 2 winters, I have experienced a strong fuel smell in the passenger cabin for the first 20 minutes or so of running the car in temperatures below 25 degrees, including idling at a traffic light. It seems to be getting progressively worse. I brought it to my private mechanic last week, and he was unable to pinpoint the source of the problem. If you do a google search on "subaru gas smell" you will find 25,800 hits of people reporting the same problem with their subaru's, for a variety of models/years. Based on those volume of complaints, I'm very surprised that their hasn't been a recall? *tr

90,000 miles NHTSA complaint 655156 filed 2008-01-26

Repeat fuel line leaks in 2002 subaru outback wgn. There are a total of seven flexible rubber hoses that connect the fuel line as it passes through the chassis. When weather is cold, hose clamps/rubber hoses leak. My local dealer seemed to be well aware of the problem, which has not be addressed, and said that subaru has no planes to fix the problem. Outside of car, passage cabin reek of raw fuel. *tr

90,000 miles NHTSA complaint 690966 filed 2008-10-04

Head gasket failure

5 days after head gasket was replaced I was driving and came to a stop light. As the light turned green and I pressed on the accelerator the car did not move. Then all of a sudden the car started to move but very sluggishly. As I drove home I almost had a couple of accidents due to the non responsive car. Currently it is at a shop, and I am being told that the transmission has failed.*ak

72,145 miles NHTSA complaint 570754 filed 2006-01-29

Driving down the road in 2002 subaru outback smelt burning coolant. Then , started seeing a lot of smoke from the driver side engine hood area. Pulled over and found that the coolant was empty in the tank. Refilled with fresh coolant and continued down the road back home. Car was smoking all the way back. Took it to a shop, and found that the engine head gasket had blown. Mechanic replaced the head gaskets and machined heads. Cost $1700.*ak

72,095 miles NHTSA complaint 570755 filed 2006-01-29

Other powertrain problem

While driving at lower speeds the clutch intermittently shuddered when pulling out from a stop. The vehicle has been to two dealers but neither dealer could resolve the problem. *ak *nm

25,000 miles NHTSA complaint 447789 filed 2004-01-05

Since new, the clutch on this vehicle has slipped when starting from a stop. It also occasionally slips when shifting between 1st and 2nd gear. This problem causes the vehicle to be difficult to start slowly in traffic and will eventually wear down parts until the clutch and transmission need to be replaced. This is a known problem with this vehicle but subaru of america has not made any steps to rectify the problem. My local dealer claims they cannot reproduce the clutch slip and refuse to fix the problem.*ak

57 miles NHTSA complaint 450746 filed 2004-01-20

Recalls on the 2002 model year

NHTSA has issued 5 recall campaigns covering the 2002 Subaru Outback, affecting an estimated 49,191 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.

The campaigns cover fuel system, gasoline:delivery:fuel pump, vehicle speed control:cables, suspension:rear and power train:automatic transmission. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.

Recalls also distort complaint counts. Publicity about a campaign reminds owners that complaining is possible, so reports for a recalled component often spike after the recall rather than before it.

13E065000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

397 vehicles 2013-11-29
Defect
Airtex Products LP (Airtex) is recalling certain model E8598M, E8518M, E8600M, E8596M, and E8597M fuel pumps manufactured July 26, 2013, and July 29, 2013 and used as aftermarket replacements on Subaru Baja's, Outback's and Legacy's. The affected fuel pumps were sold or installed into the aftermarket applications on or after July 26, 2013, and may may leak fuel from the base of a fuel line connection when the gas tank is full.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Airtex will notify owners, and will replace the fuel pump, free of charge. Recall is expected to begin on January 2, 2014. Customers may contact Airtex at 1-800-880-3056. The recall is expected to begin during January 2014. This recall is being conducted by Airtex, not by Subaru.
04V128000

VEHICLE SPEED CONTROL:CABLES

127,580 vehicles 2004-03-16
Defect
On certain passenger sedans, wagons, and sport utility vehicles, the cruise control cable could come out of its track on the cruise control lever and lodge on the control lever tab when the accelerator pedal is released. If this condition occurs, the throttle will not return to the idle position and will remain in an open position.
Consequence
If this occurs during vehicle operation, the driver could lose control of the vehicle, which could result in a crash.
Remedy
Dealers will install a cruise control cable retaining clip to the cruise control lever tab on the throttle shaft in order to prevent the cruise control cable from coming out of its track. Owner notification began on april 12, 2004. Owners should contact subaru at 1-800-782-2783.
03V153000

SUSPENSION:REAR

170,000 vehicles 2003-04-22
Defect
This recall applies to certain passenger vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, wisconsin, and the district of columbia. Certain rear suspension subframe components were produced with poor paint quality which, after continued exposure to corrosive road salts for a period of several years, could result in rust-out of the…
Consequence
If such breakage occurs while the vehicle is being operated, control of the vehicle could be affected, increasing the risk of a crash.
Remedy
Dealers will clean and rust-proof the rear suspension subframe. Owner notification began july 14, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact subaru at 1-800-782-2783.
02V282000

POWER TRAIN:AUTOMATIC TRANSMISSION

172,564 vehicles 2002-10-30
Defect
Certain sport utility and passenger vehicles equipped with automatic transmissions were produced with an improperly manufactured transmission parking rod. When the transmission selector lever is placed in the "p" (park) position, the transmission park mechanism, that is intended to hold your vehicle, may not engage.
Consequence
The vehicle could then move/roll without prior warning, increasing the risk of a crash.
Remedy
Dealers will replace the automatic transmission parking rod assembly. Owner notification january 8, 2003. An interim owner notification will be sent during november 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact subaru at 1-800-782-2783.
02V079000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

1,252 vehicles 2002-03-12
Defect
On certain passenger vehicles, the brake master cylinders may not function properly in ambient temperatures below freezing 32 degrees fahrenheit and lower).
Consequence
At these temperatures, the brakes may not release after being applied, even when the driver's foot is no longer on the brake pedal. This can occur withour prior warning, possibly resulting in a crash.
Remedy
Dealers will replace the master cylinders. Owner notification began march 21, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact subaru at 1-800-782-2783.

Recall work is free at a franchised dealer regardless of the car's age. Check the VIN at nhtsa.gov/recalls before assuming it was done.

How it ranks in the 2002 field

The score at the top of the page, placed among its peers. The zones are the same thresholds the scorer applies, read out of the scorer itself, so the picture and the band word cannot disagree.

Risk score against the rest of the 2002 field

Scores are ranked within the model year, never across years, because an older car has had longer to accumulate reports.

  • Left fewer and less serious reports
  • Right more, or worse
  • Marker this vehicle

Better and worse years of the same car

High risk for a 2002 — 128th riskiest of the 329 2002 vehicles we can rate. Because the ranking is against the same model year only, age cancels out of it.

Across the 31 model years of this car that carry enough reports to score, 2026 comes out best at 60 and 2020 worst at 80, with 2002 itself at 70.

If the model year is negotiable, 2026, 1997 and 1996 score lower than 2002 by a margin worth acting on. Same body, same engines, different luck — usually a supplier change or a mid-cycle fix, which the complaint data can show but never explain.

Within the 1996–2002 generation specifically, 1997 is the strongest year at 62 and 2001 the weakest at 70.

Scores compare each year against other cars of the same model year, so a low number on an older car is a real result and not an artefact of age.

Risk score by model year, out of 100

Shorter is better. Years with too few reports to score are shown without a bar rather than as a zero, because no data is not good news.

Within the 1996-2002 generation, 1997 Subaru Outback scores best at 62 and 2001 Subaru Outback worst at 70.

Where to spend the inspection money

The mileages below are where the first quarter of reports for each mode had already been filed, which makes them the point at which a fault is worth looking for rather than the point at which it happens: other brake problem from about 12k, head gasket failure from about 72k and other fuel system problem from about 81k.

On a 2002 Subaru Outback with more miles than that on it, the useful question to put to a seller or a mechanic is whether other brake problem has been dealt with, and if so with what parts and at whose expense. A car that has already had the repair is in a different position from one that has not.

None of this is a diagnosis. It is a list of what other owners of the same model year reported, ordered by when they reported it, which is a good place to point an inspection and a poor place to stop.

What this page cannot tell you

172 owner reports; fleet size estimated from this year's own recall paperwork. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.

Of those 172 reports, 103 carried an odometer reading, so the mileages here describe 60% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".

Named failure modes come from matching phrases in the complaint text, so a badly worded complaint can land in the wrong bucket. The effect washes out across hundreds of reports and does not wash out across five.

And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.

Questions this page answers

What are the most common problems with the 2002 Subaru Outback?

The most-reported failures are other fuel system problem (20 reports, median 90,000 miles), head gasket failure (13 reports, median 80,000 miles) and other powertrain problem (13 reports, median 45,000 miles). Counts come from owner complaints filed with NHTSA, which are voluntary, so they show what owners bothered to report rather than every fault that occurred.

At what mileage do 2002 Subaru Outback problems start?

Other brake problem is the earliest failure mode to show up, with a median reported mileage of 30,000 miles and a quarter of reports before 10,000 miles. Across all failure modes on this year, the median report sits at 75,000 miles.

Is the 2002 Subaru Outback reliable?

It scores 70 out of 100 on our risk index, which is high — 128th riskiest of the 329 2002 vehicles we can rate. The score is a comparison against other 2002 vehicles, not a prediction about any individual car, and it is built from complaint rates, severity and how early failures appear.

Which year of the Subaru Outback is best?

Within the 1996–2002 generation, 1997 scores best at 62 out of 100 and 2001 worst at 70. Same body, same engines, different luck.

Where this comes from. Every figure above is computed from NHTSA owner complaints and recall records for this exact make, model and year. Complaints are voluntary and self-selected, so treat counts as a floor. The methodology page writes out each formula, and the same numbers are available as JSON.

What breaks at my mileage Compare with another car

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed