2015 RAM Promaster: what breaks, and at what mileage
What breaks on the 2015 RAM Promaster
On the 2015 RAM Promaster, the failure owners report most often is cooling fan failure, with 8 reports on file. Across every failure mode on this year, half the dated reports were filed before 40,000 miles. Overall it scores 70 out of 100, high risk for a 2015.
High risk for a 2015 — 177th riskiest of the 273 2015 vehicles we can rate. 80 owner reports; fleet size estimated from this year's own recall paperwork.
The failures owners actually file about
Owners have reported 25 named failure modes on the 2015 RAM Promaster, and the three most-reported carry 30% of everything filed, which is an unusually even spread for one model year.
Cooling fan failure leads with 8 reports and about 0.1 per 1,000 vehicles.
Other engine problem follows with 8 reports, median 2,400 miles.
Other powertrain problem follows with 8 reports, median 55,000 miles.
By system, the reports fall mostly into cooling (16), engine (13) and brakes (10).
At what mileage it happens
54 of the reports on the 2015 RAM Promaster came with an odometer reading, and half of those were filed before 40,000 miles.
Cumulatively, 63% by 50,000 miles, 91% by 100,000 miles and 96% by 150,000 miles of the dated reports had been filed, with 1 filed above the top of the chart.
The busiest stretch is between 0 and 10,000 miles, which alone holds 31% of the dated reports.
46% of the dated reports were filed below 36,000 miles, which is early enough that a fair number of these cars were still under a factory warranty when the owner complained.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
Showing the 12 most-reported failure modes of 25. The full list is in the table below.
How reports accumulate
Every report with an odometer reading, cumulative, from 0 to 200,000 miles. A further 1 report came in above that, which is why the line stops short of the top. A curve that climbs early is a car with early problems, whatever its total.
- Line share of reports filed by that mileage
- Dashed the median reported mileage
What happens when these parts fail
Across the named modes, 1 mentions a crash and 1 a fire. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.
The average severity weight across every report on this year is 3.55, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.
What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: cooling fan failure at $350–$1,300, other engine problem at $300–$4,000, other powertrain problem at $400–$4,500 and parking brake failure at $250–$1,300. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.
48% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.
Every reported failure mode
| Failure mode | System | Reports | With reading | 25th | Median | 75th | Per 1,000 | Typical repair | Severity |
|---|---|---|---|---|---|---|---|---|---|
| Cooling fan failure | cooling | 8 | 6 | — | 58k | — | 0.1 | $350–$1,300 | Moderate |
| Other engine problem | engine | 8 | 4 | — | 2k | — | 0.1 | $300–$4,000 | High |
| Other powertrain problem | transmission | 8 | 6 | — | 55k | — | 0.1 | $400–$4,500 | High |
| Parking brake failure | brakes | 6 | 5 | — | 52k | — | 0.1 | $250–$1,300 | Moderate |
| Radiator or coolant leak | cooling | 4 | 4 | — | 54k | — | 0.1 | $350–$1,900 | High |
| Overheating | cooling | 4 | 4 | — | 49k | — | 0.1 | $400–$3,500 | High |
| Other electrical problem | electrical | 4 | 1 | — | 7k | — | 0.1 | $250–$2,000 | Moderate |
| Stalling while driving | engine | 3 | 3 | — | 11k | — | 0.1 | $300–$2,500 | Critical |
| Control module (ECM/PCM/BCM) failure | electrical | 3 | 3 | — | 23k | — | 0.1 | $700–$3,000 | High |
| Other fuel system problem | fuel | 3 | 1 | — | 10k | — | 0.1 | $300–$2,200 | High |
| Other brake problem | brakes | 3 | 2 | — | 37 | — | 0.1 | $300–$1,800 | High |
| Other speed control problem | adas | 3 | 2 | — | 5k | — | 0.1 | $250–$2,000 | Critical |
| No-start or intermittent start failure | engine | 2 | 0 | — | — | — | 0.0 | $200–$1,800 | Moderate |
| Fuel tank, filler or EVAP failure | fuel | 2 | 2 | — | 60k | — | 0.0 | $250–$1,800 | Moderate |
| Instrument cluster or gauge failure | infotainment | 2 | 2 | — | 2k | — | 0.0 | $350–$1,400 | Moderate |
| Cruise control failure | adas | 2 | 1 | — | 250 | — | 0.0 | $200–$1,400 | High |
| Tire pressure monitor failure | wheels | 2 | 2 | — | 40k | — | 0.0 | $80–$600 | Low |
| Other lighting problem | lighting | 2 | 0 | — | — | — | 0.0 | $120–$1,200 | Moderate |
| Other visibility problem | glass | 2 | 1 | — | 22k | — | 0.0 | $150–$1,400 | Moderate |
| Complete transmission failure | transmission | 1 | 0 | — | — | — | 0.0 | $2,800–$8,000 | Critical |
| Fuel pump failure | fuel | 1 | 1 | — | 81k | — | 0.0 | $600–$2,600 | High |
| Loss of braking | brakes | 1 | 1 | — | 10k | — | 0.0 | $400–$3,000 | Critical |
| Air conditioning failure | hvac | 1 | 0 | — | — | — | 0.0 | $400–$2,800 | Moderate |
| DPF, EGR or DEF system failure | emissions | 1 | 1 | — | 39k | — | 0.0 | $800–$5,000 | High |
| Other steering problem | steering | 1 | 1 | — | 21k | — | 0.0 | $350–$2,400 | High |
| Unclassified problem | other | 3 | 1 | — | 2k | — | 0.1 | — | Moderate |
Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound. Repair costs are typical independent-shop ranges for the failure, not figures from these reports.
How often, against how many were built
Scaled by an estimate of how many of these cars exist, the 2015 RAM Promaster draws about 1.5 per 1,000 vehicles, which puts it in the 75th percentile of complaint rates among 2015 vehicles we can rate.
That denominator is the weakest number on the page and it is fair to say so plainly. Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound.
The working figure is 54,923 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2015 vehicles, which is what the risk score uses, is far more robust than the rate itself.
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The odometer reading is the one the owner gave.
Other engine problem
Tl* the contact owns a 2015 ram promaster. While driving at 75 MPH, the front passenger's knee inadvertently hit the gear shift lever into manual mode. As a result, the engine revved and the rpms increased. The contact had to steer the vehicle in excess to prevent the vehicle from veering. The contact was unsure which warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 4,000.
2015 ram promaster city currently has 715 miles on the odometer. We have owned this vehicle for 3 months, and purchased it new. The problem I'm about to describe has occurred on four (4) separate occasions in the last 3 months. While vehicle is in motion, (has occurred between 25 MPH and 75 MPH) the transmission clunks loudly, and is met with a sudden loss of engine power. Each occurrence forced us to pull vehicle to side of road, (3 occurrences on city streets, 1 occurrence on freeway) turn the engine/ignition off, and start engine again. Once engine was restarted, vehicle allowed us to drive in what the dealer has dubbed "limp-in mode" where vehicle allows itself to be driven at 25-30mph, and will not shift gears. Each trip to the dealer revealed different odm service codes. Each time dealer returns vehicle to us, claiming they have fixed the issue, the issue inevitably occurs again. Dealer has claimed to have repaired 3 different modules, none of which have solved the problem. Still awaiting repair for this fourth occurrence.
Other powertrain problem
Tl* the contact owns a 2015 ram promaster. While driving at 75 MPH, the front passenger's knee inadvertently hit the gear shift lever into manual mode. As a result, the engine revved and the rpms increased. The contact had to steer the vehicle in excess to prevent the vehicle from veering. The contact was unsure which warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 4,000.
2015 ram promaster city currently has 715 miles on the odometer. We have owned this vehicle for 3 months, and purchased it new. The problem I'm about to describe has occurred on four (4) separate occasions in the last 3 months. While vehicle is in motion, (has occurred between 25 MPH and 75 MPH) the transmission clunks loudly, and is met with a sudden loss of engine power. Each occurrence forced us to pull vehicle to side of road, (3 occurrences on city streets, 1 occurrence on freeway) turn the engine/ignition off, and start engine again. Once engine was restarted, vehicle allowed us to drive in what the dealer has dubbed "limp-in mode" where vehicle allows itself to be driven at 25-30mph, and will not shift gears. Each trip to the dealer revealed different odm service codes. Each time dealer returns vehicle to us, claiming they have fixed the issue, the issue inevitably occurs again. Dealer has claimed to have repaired 3 different modules, none of which have solved the problem. Still awaiting repair for this fourth occurrence.
Recalls on the 2015 model year
NHTSA has issued 13 recall campaigns covering the 2015 RAM Promaster, affecting an estimated 178,739 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.
The campaigns cover power train:automatic transmission:lever and linkage:column , engine and engine cooling:cooling system:fan and seats. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.
Recalls also distort complaint counts. Publicity about a campaign reminds owners that complaining is possible, so reports for a recalled component often spike after the recall rather than before it.
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
20 vehicles 2020-10-15- Defect
- Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
- Consequence
- The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
- Remedy
- Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
222,207 vehicles 2020-01-23- Defect
- Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
- Consequence
- The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
99,128 vehicles 2019-11-15- Defect
- Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
- Consequence
- An overheated fan motor increases the risk of a fire.
- Remedy
- Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
SEATS
544 vehicles 2019-04-29- Defect
- New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Consequence
- In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- Remedy
- New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
SEATS
2,080 vehicles 2019-04-18- Defect
- Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Consequence
- In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- Remedy
- MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
EQUIPMENT
61,791 vehicles 2017-12-21- Defect
- Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the…
- Consequence
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Remedy
- Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
EQUIPMENT:OTHER:LABELS
113,896 vehicles 2017-04-25- Defect
- Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Consequence
- The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
- Remedy
- Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
POWER TRAIN:AUTOMATIC TRANSMISSION
329,540 vehicles 2016-07-12- Defect
- Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
- Consequence
- If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
- Remedy
- Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
EXTERIOR LIGHTING:BRAKE LIGHTS
2,291 vehicles 2016-04-28- Defect
- Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
- Consequence
- Trailer brake lights that are inoperative can increase the risk of a crash.
- Remedy
- Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.
EXTERIOR LIGHTING:BRAKE LIGHTS
6,422 vehicles 2016-04-28- Defect
- Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
- Consequence
- Trailer brake lights that are inoperative can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
23,930 vehicles 2016-04-11- Defect
- Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
- Consequence
- An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
ELECTRICAL SYSTEM:IGNITION:SWITCH
16,106 vehicles 2015-11-25- Defect
- Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster vans manufactured October 1, 2014, to June 17, 2015. The affected vehicles have an ignition switch that may have an intermittent loss of electrical contact.
- Consequence
- An intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the ignition switch contact holder block, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R64.
Recall work is free at a franchised dealer regardless of the car's age. Check the VIN at nhtsa.gov/recalls before assuming it was done.
How it ranks in the 2015 field
The score at the top of the page, placed among its peers. The zones are the same thresholds the scorer applies, read out of the scorer itself, so the picture and the band word cannot disagree.
Scores are ranked within the model year, never across years, because an older car has had longer to accumulate reports.
- Left fewer and less serious reports
- Right more, or worse
- Marker this vehicle
Where 2015 sits in the model line
High risk for a 2015 — 177th riskiest of the 273 2015 vehicles we can rate. The comparison is always within the same model year, so an older car is never penalised for having had longer to break.
Across the 11 model years of this car that carry enough reports to score, 2023 comes out best at 63 and 2014 worst at 75, with 2015 itself at 70.
If the model year is negotiable, 2023 and 2024 score lower than 2015 by a margin worth acting on. Same body, same engines, different luck — usually a supplier change or a mid-cycle fix, which the complaint data can show but never explain.
Within the 2014–2020 generation specifically, 2020 is the strongest year at 67 and 2014 the weakest at 75.
Scores compare each year against other cars of the same model year, so a low number on an older car is a real result and not an artefact of age.
Shorter is better. Years with too few reports to score are shown without a bar rather than as a zero, because no data is not good news.
Within the 2014-2020 generation, 2020 RAM Promaster scores best at 67 and 2014 RAM Promaster worst at 75.
Where these figures stop being useful
80 owner reports; fleet size estimated from this year's own recall paperwork. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.
Of those 80 reports, 54 carried an odometer reading, so the mileages here describe 68% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".
Named failure modes come from matching phrases in the complaint text, so a badly worded complaint can land in the wrong bucket. The effect washes out across hundreds of reports and does not wash out across five.
And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.
Questions this page answers
What are the most common problems with the 2015 RAM Promaster?
The most-reported failures are cooling fan failure (8 reports, median 60,000 miles), other engine problem (8 reports, median 2,400 miles) and other powertrain problem (8 reports, median 55,000 miles). Counts come from owner complaints filed with NHTSA, which are voluntary, so they show what owners bothered to report rather than every fault that occurred.
Is the 2015 RAM Promaster reliable?
It scores 70 out of 100 on our risk index, which is high — 177th riskiest of the 273 2015 vehicles we can rate. The score is a comparison against other 2015 vehicles, not a prediction about any individual car, and it is built from complaint rates, severity and how early failures appear.
Which year of the RAM Promaster is best?
Within the 2014–2020 generation, 2020 scores best at 67 out of 100 and 2014 worst at 75. Same body, same engines, different luck.
Where this comes from. Every figure above is computed from NHTSA owner complaints and recall records for this exact make, model and year. Complaints are voluntary and self-selected, so treat counts as a floor. The methodology page writes out each formula, and the same numbers are available as JSON.
What breaks at my mileage Compare with another car
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed