2014 RAM Promaster: what breaks, and at what mileage
What breaks on the 2014 RAM Promaster
On the 2014 RAM Promaster, the failure owners report most often is control module (ECM/PCM/BCM) failure, and the reports cluster around 1,500 miles. Across every failure mode on this year, half the dated reports were filed before 7,500 miles. Overall it scores 75 out of 100, high risk for a 2014.
High risk for a 2014 — 79th riskiest of the 270 2014 vehicles we can rate. 117 owner reports; fleet size estimated from this year's own recall paperwork.
The failures owners actually file about
Owners have reported 30 named failure modes on the 2014 RAM Promaster, and the three most-reported carry 28% of everything filed, which is an unusually even spread for one model year.
Control module (ECM/PCM/BCM) failure leads with 16 reports, about 0.4 per 1,000 vehicles and with the middle half of reports between 1k to 15,000 miles.
Other powertrain problem follows with 9 reports, median 80,000 miles.
Other brake problem follows with 8 reports, median 5,000 miles.
By system, the reports fall mostly into electrical (23), transmission (15) and brakes (13).
When these failures get reported
84 of the reports on the 2014 RAM Promaster came with an odometer reading, and half of those were filed before 7,500 miles.
Cumulatively, 76% by 50,000 miles, 92% by 100,000 miles and 99% by 150,000 miles of the dated reports had been filed.
The busiest stretch is between 0 and 10,000 miles, which alone holds 52% of the dated reports.
73% of the dated reports were filed below 36,000 miles, which is early enough that a fair number of these cars were still under a factory warranty when the owner complained.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
Showing the 12 most-reported failure modes of 30. The full list is in the table below.
How reports accumulate
Every report with an odometer reading, cumulative, from 0 to 200,000 miles. A curve that climbs early is a car with early problems, whatever its total.
- Line share of reports filed by that mileage
- Dashed the median reported mileage
How bad it is when it goes
Across the named modes, 8 mention a crash, 2 a fire and 1 an injury. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.
The average severity weight across every report on this year is 3.97, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.
What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: control module (ECM/PCM/BCM) failure at $700–$3,000, other powertrain problem at $400–$4,500, other brake problem at $300–$1,800 and other suspension problem at $350–$2,000. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.
22% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.
Every reported failure mode
| Failure mode | System | Reports | With reading | 25th | Median | 75th | Per 1,000 | Typical repair | Severity |
|---|---|---|---|---|---|---|---|---|---|
| Control module (ECM/PCM/BCM) failure | electrical | 16 | 14 | 1k | 2k | 15k | 0.4 | $700–$3,000 | High |
| Other powertrain problem | transmission | 9 | 7 | — | 78k | — | 0.2 | $400–$4,500 | High |
| Other brake problem | brakes | 8 | 5 | — | 3k | — | 0.2 | $300–$1,800 | High |
| Other suspension problem | suspension | 8 | 7 | — | 5k | — | 0.2 | $350–$2,000 | Moderate |
| Other electrical problem | electrical | 7 | 5 | — | 12k | — | 0.2 | $250–$2,000 | Moderate |
| Other engine problem | engine | 6 | 5 | — | 4k | — | 0.2 | $300–$4,000 | High |
| Fuel pump failure | fuel | 5 | 3 | — | 500 | — | 0.1 | $600–$2,600 | High |
| Other wheel or tire problem | wheels | 5 | 2 | — | 17k | — | 0.1 | $200–$1,500 | High |
| Other body or interior problem | body | 5 | 1 | — | 66 | — | 0.1 | $200–$2,000 | Moderate |
| Parking brake failure | brakes | 4 | 4 | — | 77k | — | 0.1 | $250–$1,300 | Moderate |
| Other lighting problem | lighting | 4 | 2 | — | 8k | — | 0.1 | $120–$1,200 | Moderate |
| Torque converter failure | transmission | 3 | 3 | — | 62k | — | 0.1 | $1,100–$3,200 | High |
| Backup camera failure | infotainment | 3 | 3 | — | 450 | — | 0.1 | $250–$1,200 | Moderate |
| Instrument cluster or gauge failure | infotainment | 3 | 3 | — | 9k | — | 0.1 | $350–$1,400 | Moderate |
| Other speed control problem | adas | 3 | 1 | — | 4k | — | 0.1 | $250–$2,000 | Critical |
| Head gasket failure | engine | 2 | 2 | — | 10k | — | 0.1 | $1,400–$4,000 | Critical |
| Shifter, linkage or stuck-in-park failure | transmission | 2 | 0 | — | — | — | 0.1 | $250–$1,400 | High |
| Airbag failed to deploy in a crash | airbag | 2 | 2 | — | 86k | — | 0.1 | $1,000–$5,000 | Critical |
| Tire pressure monitor failure | wheels | 2 | 2 | — | 2k | — | 0.1 | $80–$600 | Low |
| Radiator or coolant leak | cooling | 1 | 1 | — | 39k | — | 0.0 | $350–$1,900 | High |
| Overheating | cooling | 1 | 0 | — | — | — | 0.0 | $400–$3,500 | High |
| Transmission will not engage a gear | transmission | 1 | 1 | — | 171k | — | 0.0 | $1,500–$6,000 | Critical |
| Wheel bearing or hub failure | drivetrain | 1 | 1 | — | 50k | — | 0.0 | $350–$1,200 | Moderate |
| Fuel leak or fuel odor | fuel | 1 | 1 | — | 48k | — | 0.0 | $300–$2,500 | Critical |
| Audio or connectivity failure | infotainment | 1 | 1 | — | 30k | — | 0.0 | $150–$900 | Low |
| Premature brake pad or rotor wear | brakes | 1 | 1 | — | 1k | — | 0.0 | $300–$1,400 | Moderate |
| Seat belt or retractor failure | airbag | 1 | 1 | — | 299 | — | 0.0 | $200–$900 | High |
| Cruise control failure | adas | 1 | 1 | — | 4k | — | 0.0 | $200–$1,400 | High |
| Power steering pump or fluid leak | steering | 1 | 1 | — | 72k | — | 0.0 | $350–$1,600 | Moderate |
| DPF, EGR or DEF system failure | emissions | 1 | 1 | — | 100 | — | 0.0 | $800–$5,000 | High |
| Unclassified problem | other | 9 | 3 | — | 4k | — | 0.2 | — | Moderate |
Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound. Repair costs are typical independent-shop ranges for the failure, not figures from these reports.
How often, against how many were built
Scaled by an estimate of how many of these cars exist, the 2014 RAM Promaster draws about 3.2 per 1,000 vehicles, which puts it in the 81st percentile of complaint rates among 2014 vehicles we can rate.
That denominator is the weakest number on the page and it is fair to say so plainly. Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound.
The working figure is 37,034 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2014 vehicles, which is what the risk score uses, is far more robust than the rate itself.
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The odometer reading is the one the owner gave.
Control module (ECM/PCM/BCM) failure
I purchased the promaster on 7/17, on 7/20 the "rear door open" message showed up on the dash. I took it to the dealer and left it there. As of today 7/29 it is still not fixed. According to the service manager at safford dodge in warrenton, va, the "BCM", basic control module is the problem. Dodge has sent two regional technicians to try to solve the issue which is software related. After the "rear door open" message was fixed an "ABS" message appeared on the dash. That was resolved (so they say) and now the BCM does not recognize the middle seat of the dual passenger seat configuration. They have tried multiple times to reprogram the BCM but it is not working. *js
I purchased the promaster on 7/17, on 7/20 the "rear door open" message showed up on the dash. I took it to the dealer and left it there. As of today 7/29 it is still not fixed. According to the service manager at safford dodge in warrenton, va, the "BCM", basic control module is the problem. Dodge has sent two regional technicians to try to solve the issue which is software related. After the "rear door open" message was fixed an "ABS" message appeared on the dash. That was resolved (so they say) and now the BCM does not recognize the middle seat of the dual passenger seat configuration. They have tried multiple times to reprogram the BCM but it is not working. *js
Other powertrain problem
The van would jump out of 6th gear while driving, it would require a restart to reset the van so it would go into gear again. This van is an automated/manual transmission a restart requires that the brake pedal is depressed while starting. This situation required that I manage to get off to the shoulder of the road so not to be in harms way. It was a challenge to get off the roadway, there was no warning of when the transmission would jump out of gear. I took the van in for repair and some clutch parts were replaced; that did not stop the jump out of gear problem. Now it would still jump out of 6th gear, but shifting to neutral then back to gear the van would go again. It did not need a restart to keep moving but still very dangerous to jump out of gear on a highway in traffic. I took it back to the dealer several times in which they would keep it a week or 2 only to tell me there were no codes and they could not duplicate my problem. Finally reverse gear broke, instead of replacing the transmission the dealer rebuilt mine with new reverse gears. It made no improvement to my jump out of 6th gear problem. I took it to another…
Tl* the contact owns a 2014 ram promaster. The contact stated that on several occasions while stopped at a traffic light and attempting to drive, the vehicle shifted into neutral independently. The vehicle was taken to royal gate dodge chrysler jeep ram located at: 15502 manchester rd, ellisville, mo 63011, tel: (636)394-3400, to be diagnosed. The dealer was unable to duplicate the failure or produce a fault code. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 116,000.
Other brake problem
I took the 2014 dodge ram promaster van to lithia dodge in eugene, oregon to do the recall work. They refused citing dodge corporate not allowing them to inspect the vehicle for possible dangerous and deadly situations related to the recalls. There are now four recalls = all of them life threatening recalls that must be performed asap!! I am now told I have to drive 2 hours 15 minutes one way to get service for my vehicle. That is impossible for me as I am elderly and cannot drive that far. It is the responsibility of dodge motor company to provide me with recall service for my vehicle within a reasonable distance. Eugene, oregon is 1 hour 15 min travel time one way which is just barely my driving distance capability.
Tl* the contact owns a 2014 ram promaster. The contact stated that the air bag and brake warning lights illuminated on separate occasions. The vehicle was taken to the dealer where it was diagnosed that the brake sensor booster needed to be replaced. The cause of the air bag warning light illumination could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 2,000.
Recalls on the 2014 model year
NHTSA has issued 13 recall campaigns covering the 2014 RAM Promaster, affecting an estimated 141,887 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.
The campaigns cover power train:automatic transmission:lever and linkage:column and seats. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.
Recalls also distort complaint counts. Publicity about a campaign reminds owners that complaining is possible, so reports for a recalled component often spike after the recall rather than before it.
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
20 vehicles 2020-10-15- Defect
- Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
- Consequence
- The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
- Remedy
- Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
222,207 vehicles 2020-01-23- Defect
- Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
- Consequence
- The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
SEATS
544 vehicles 2019-04-29- Defect
- New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Consequence
- In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- Remedy
- New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
SEATS
2,080 vehicles 2019-04-18- Defect
- Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
- Consequence
- In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- Remedy
- MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
EQUIPMENT
61,791 vehicles 2017-12-21- Defect
- Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the…
- Consequence
- If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Remedy
- Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
EQUIPMENT:OTHER:LABELS
113,896 vehicles 2017-04-25- Defect
- Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Consequence
- The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
- Remedy
- Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
EXTERIOR LIGHTING:BRAKE LIGHTS
6,422 vehicles 2016-04-28- Defect
- Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
- Consequence
- Trailer brake lights that are inoperative can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
EXTERIOR LIGHTING:BRAKE LIGHTS
2,291 vehicles 2016-04-28- Defect
- Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
- Consequence
- Trailer brake lights that are inoperative can increase the risk of a crash.
- Remedy
- Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S29.
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
23,053 vehicles 2014-10-08- Defect
- Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013, to August 22, 2014. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the change in air pressure. As such, these vehicles fail to comply with…
- Consequence
- If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will update the TPMS module with new software, free of charge. The recall began on December 8, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P62.
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
18,953 vehicles 2014-09-04- Defect
- Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."
- Consequence
- If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.
ELECTRICAL SYSTEM
17,727 vehicles 2014-06-04- Defect
- Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013 to May 22, 2014. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.
- Consequence
- This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.
- Remedy
- Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the ORC module connector. These repairs will be…
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
7,935 vehicles 2014-02-04- Defect
- Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through December 10, 2013. In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the accelerator pedal stopper.
- Consequence
- A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. The recall is began on March 27, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P02. Note: These vehicles are equipped with a brake override system. In the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle.
Recall work is free at a franchised dealer regardless of the car's age. Check the VIN at nhtsa.gov/recalls before assuming it was done.
How it ranks in the 2014 field
The score at the top of the page, placed among its peers. The zones are the same thresholds the scorer applies, read out of the scorer itself, so the picture and the band word cannot disagree.
Scores are ranked within the model year, never across years, because an older car has had longer to accumulate reports.
- Left fewer and less serious reports
- Right more, or worse
- Marker this vehicle
Better and worse years of the same car
High risk for a 2014 — 79th riskiest of the 270 2014 vehicles we can rate. Every score on this site is a rank inside its own model year, which is what makes a 2004 and a 2019 comparable at all.
Across the 11 model years of this car that carry enough reports to score, 2023 comes out best at 63 and 2014 worst at 75, with 2014 itself at 75.
If the model year is negotiable, 2023, 2024, 2020, 2016, 2015 and 2022 score lower than 2014 by a margin worth acting on. Same body, same engines, different luck — usually a supplier change or a mid-cycle fix, which the complaint data can show but never explain.
Within the 2014–2020 generation specifically, 2020 is the strongest year at 67 and 2014 the weakest at 75.
Scores compare each year against other cars of the same model year, so a low number on an older car is a real result and not an artefact of age.
Shorter is better. Years with too few reports to score are shown without a bar rather than as a zero, because no data is not good news.
Within the 2014-2020 generation, 2020 RAM Promaster scores best at 67 and 2014 RAM Promaster worst at 75.
Where to spend the inspection money
The mileages below are where the first quarter of reports for each mode had already been filed, which makes them the point at which a fault is worth looking for rather than the point at which it happens: control module (ECM/PCM/BCM) failure from about 1k.
On a 2014 RAM Promaster with more miles than that on it, the useful question to put to a seller or a mechanic is whether control module (ECM/PCM/BCM) failure has been dealt with, and if so with what parts and at whose expense. A car that has already had the repair is in a different position from one that has not.
None of this is a diagnosis. It is a list of what other owners of the same model year reported, ordered by when they reported it, which is a good place to point an inspection and a poor place to stop.
The limits of complaint data
117 owner reports; fleet size estimated from this year's own recall paperwork. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.
Of those 117 reports, 84 carried an odometer reading, so the mileages here describe 72% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".
Named failure modes come from matching phrases in the complaint text, so a badly worded complaint can land in the wrong bucket. The effect washes out across hundreds of reports and does not wash out across five.
And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.
Questions this page answers
What are the most common problems with the 2014 RAM Promaster?
The most-reported failures are control module (ecm/pcm/bcm) failure (16 reports, median 1,500 miles), other powertrain problem (9 reports, median 80,000 miles) and other brake problem (8 reports, median 5,000 miles). Counts come from owner complaints filed with NHTSA, which are voluntary, so they show what owners bothered to report rather than every fault that occurred.
At what mileage do 2014 RAM Promaster problems start?
Control module (ecm/pcm/bcm) failure is the earliest failure mode to show up, with a median reported mileage of 1,500 miles and a quarter of reports before 1,000 miles. Across all failure modes on this year, the median report sits at 7,500 miles.
Is the 2014 RAM Promaster reliable?
It scores 75 out of 100 on our risk index, which is high — 79th riskiest of the 270 2014 vehicles we can rate. The score is a comparison against other 2014 vehicles, not a prediction about any individual car, and it is built from complaint rates, severity and how early failures appear.
Which year of the RAM Promaster is best?
Within the 2014–2020 generation, 2020 scores best at 67 out of 100 and 2014 worst at 75. Same body, same engines, different luck.
Where this comes from. Every figure above is computed from NHTSA owner complaints and recall records for this exact make, model and year. Complaints are voluntary and self-selected, so treat counts as a floor. The methodology page writes out each formula, and the same numbers are available as JSON.
What breaks at my mileage Compare with another car
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed