AtWhatMileage
Model year report

2012 Lexus ES: what breaks, and at what mileage

What breaks on the 2012 Lexus ES

On the 2012 Lexus ES, the failure owners report most often is airbag inflator rupture, with 9 reports on file. Across every failure mode on this year, half the dated reports were filed before 65,000 miles. Overall it scores 66 out of 100, high risk for a 2012.

High risk for a 2012 — 229th riskiest of the 271 2012 vehicles we can rate. 36 owner reports; fleet size borrowed from other years of the same model.

What owners report breaking

Owners have reported 9 named failure modes on the 2012 Lexus ES, and the three most-reported carry 44% of everything filed.

Airbag inflator rupture leads with 9 reports and about 0.9 per 1,000 vehicles.

Other electrical problem follows with 4 reports, median 30,000 miles. 1 of those report mention a fire.

Sunroof failure or glass breakage follows with 3 reports.

By system, the reports fall mostly into airbag (9), electrical (5) and body (5).

When these failures get reported

16 of the reports on the 2012 Lexus ES came with an odometer reading, and half of those were filed before 65,000 miles.

Cumulatively, 44% by 50,000 miles, 69% by 100,000 miles and 94% by 150,000 miles of the dated reports had been filed, with 1 filed above the top of the chart.

The busiest stretch is between 10,000 and 20,000 miles, which alone holds 13% of the dated reports.

31% of the dated reports were filed below 36,000 miles.

Median
  1. Airbag inflator rupture 52k
  2. Other electrical problem 30k
  3. Sunroof failure or glass breakage
    no odometer readings given
    —
  4. Other visibility problem
    no odometer readings given
    —
  5. Other body or interior problem 80k
  6. Ignition switch, key fob or immobilizer failure 128k
  7. Steering column or shaft failure 124k
  8. Other driver assistance problem 103k
  9. Other speed control problem 73k

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

How reports accumulate

Share of reports filed by each mileage
half by 63.8k

Every report with an odometer reading, cumulative, from 0 to 200,000 miles. A further 1 report came in above that, which is why the line stops short of the top. A curve that climbs early is a car with early problems, whatever its total.

  • Line share of reports filed by that mileage
  • Dashed the median reported mileage

Severity, and what it costs

Across the named modes, 3 mention a crash, 1 a fire and 6 an injury. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.

The average severity weight across every report on this year is 6.92, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.

What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: airbag inflator rupture at $0–$0, other electrical problem at $250–$2,000, sunroof failure or glass breakage at $700–$4,500 and other visibility problem at $150–$1,400. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.

Every reported failure mode

Mileage figures are percentiles of owner-reported readings. Click a column to sort.
Failure mode System Reports With reading 25th Median 75th Per 1,000 Typical repair Severity
Airbag inflator rupture airbag 9 4 — 52k — 0.9 $0–$0 Critical
Other electrical problem electrical 4 3 — 30k — 0.4 $250–$2,000 Moderate
Sunroof failure or glass breakage body 3 0 — — — 0.3 $700–$4,500 High
Other visibility problem glass 2 0 — — — 0.2 $150–$1,400 Moderate
Other body or interior problem body 2 2 — 80k — 0.2 $200–$2,000 Moderate
Ignition switch, key fob or immobilizer failure electrical 1 1 — 128k — 0.1 $250–$1,500 High
Steering column or shaft failure steering 1 1 — 124k — 0.1 $600–$2,500 Critical
Other driver assistance problem adas 1 1 — 103k — 0.1 $250–$1,800 High
Other speed control problem adas 1 1 — 73k — 0.1 $250–$2,000 Critical
Unclassified problem other 12 3 — 32k — 1.2 — Moderate

This year had no usable recall paperwork, so the fleet-size estimate is the median of other years of the same model. Repair costs are typical independent-shop ranges for the failure, not figures from these reports.

How often, against how many were built

Scaled by an estimate of how many of these cars exist, the 2012 Lexus ES draws about 3.6 per 1,000 vehicles, which puts it in the 83rd percentile of complaint rates among 2012 vehicles we can rate.

That denominator is the weakest number on the page and it is fair to say so plainly. This year had no usable recall paperwork, so the fleet-size estimate is the median of other years of the same model.

The working figure is 10,142 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2012 vehicles, which is what the risk score uses, is far more robust than the rate itself.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The odometer reading is the one the owner gave.

Airbag inflator rupture

Takata recall. On february 25, 2017 I received in the mail an interim notice (important safety recall) from lexus regarding my 2012 lexus es 350, VIN [xxx]. First, I contacted my dealership to find out what was going on and when it would be fixed. The dealership advised me the parts would be available in september 2017,which I assume means I would then be in line for the repair some time after september. I then contacted the lexus division, customer assistance center at 800-255-3987 only to be told the same thing. The solution until the fix is done is have my wife sit in the back seat. Lexus would have known that there was a takata airbag issue for the last few years. This is an extremely excessive wait time for a fix, one that limits my ability to use the car for its intended purpose. There are no assurances that if I am the only one in the front seat driving the car that if the airbag explodes that the shrapnel would not hit myself or anyone else in the back seat. I cannot sell or trade the car in as the value has been reduced significantly. Lexus is under the impression that his is more of an inconvenience than a threat to its…

42,000 miles NHTSA complaint 1368132 filed 2017-04-03

Takata recall - there has been no viable solution issued to protect consumers while the remedy for this recall is developed. The recommendation to not drive with a front seat passenger is not feasible or practical. No injury has been sustained at this time.

74,900 miles NHTSA complaint 1368436 filed 2017-04-04

Other electrical problem

I had a 2012 lexus es 350 and had problems with it. The first problem occurred when I was parking. I was angle parking and had my foot on the brake when the car jumped into a brick wall. Four air bags exploded in my face and rendered me unconscious. I was taken to the hospital in an ambulance. I could hardly walk and my legs were extremely swollen and I had many other bruises. The second incident was that the passenger seat of the car went on fire and burnt the seat. I feel I should not have to pay the final excess wear and tear bill of $829.50. In fact I believe I should be reimbursed for the last payment of $455 since the car was not in my possession. I had returned it to wilde lexus of sarasota on march 16, 2015 as I was extremely concerned about the safety of the vehicle.

15,000 miles NHTSA complaint 1189445 filed 2015-06-09

On the passenger side dashboard next to temperature control switch, dashboard vinyl is melting, it has bubble and one bubble was broken to make a hole. I noticed it on april 1, 2014. When I changed the cabin air filter on march,31 in glove compartment, I didn't see it. I brought my car to new country lexus and described the issue hoping that their technician may see issue with temperature control resistance may causing wiring to heat that is causing vinyl to melt. But they didn't see it that way, instead they are saying that I might have dropped a chemical on it, I swore to them I didn't use any chemical and I don't have any passenger except my wife. I don't want to fix the vinyl until I fix what caused it. But, unfortunately lexus dealerships trained technician didn't see anything causing it from the inside the dashboard. By taking second opinion from outside repair shop, he mentioned the temperature control resistance may be heating up the wire that might have caused the vinyl to melt. I feel that this is a real issue and it may cause a fire. I have opened a case with lexus corporate and a case manage promised to call me by…

29,500 miles NHTSA complaint 1052598 filed 2014-04-02

How it ranks in the 2012 field

The score at the top of the page, placed among its peers. The zones are the same thresholds the scorer applies, read out of the scorer itself, so the picture and the band word cannot disagree.

Risk score against the rest of the 2012 field

Scores are ranked within the model year, never across years, because an older car has had longer to accumulate reports.

  • Left fewer and less serious reports
  • Right more, or worse
  • Marker this vehicle

How 2012 compares with the other years

High risk for a 2012 — 229th riskiest of the 271 2012 vehicles we can rate. Because the ranking is against the same model year only, age cancels out of it.

Across the 14 model years of this car that carry enough reports to score, 2021 comes out best at 52 and 2019 worst at 86, with 2012 itself at 66.

If the model year is negotiable, 2021 and 2010 score lower than 2012 by a margin worth acting on. Same body, same engines, different luck — usually a supplier change or a mid-cycle fix, which the complaint data can show but never explain.

Within the 2006–2013 generation specifically, 2010 is the strongest year at 63 and 2011 the weakest at 71.

Scores compare each year against other cars of the same model year, so a low number on an older car is a real result and not an artefact of age.

Risk score by model year, out of 100

Shorter is better. Years with too few reports to score are shown without a bar rather than as a zero, because no data is not good news.

Within the 2006-2013 generation, 2010 Lexus ES scores best at 63 and 2011 Lexus ES worst at 71.

Where these figures stop being useful

36 owner reports; fleet size borrowed from other years of the same model. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.

Of those 36 reports, 16 carried an odometer reading, so the mileages here describe 44% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".

Named failure modes come from matching phrases in the complaint text, so a badly worded complaint can land in the wrong bucket. The effect washes out across hundreds of reports and does not wash out across five.

And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.

Questions this page answers

What are the most common problems with the 2012 Lexus ES?

The most-reported failures are airbag inflator rupture (9 reports, median 50,000 miles), other electrical problem (4 reports, median 30,000 miles) and sunroof failure or glass breakage (3 reports). Counts come from owner complaints filed with NHTSA, which are voluntary, so they show what owners bothered to report rather than every fault that occurred.

Is the 2012 Lexus ES reliable?

It scores 66 out of 100 on our risk index, which is high — 229th riskiest of the 271 2012 vehicles we can rate. The score is a comparison against other 2012 vehicles, not a prediction about any individual car, and it is built from complaint rates, severity and how early failures appear.

Which year of the Lexus ES is best?

Within the 2006–2013 generation, 2010 scores best at 63 out of 100 and 2011 worst at 71. Same body, same engines, different luck.

Where this comes from. Every figure above is computed from NHTSA owner complaints and recall records for this exact make, model and year. Complaints are voluntary and self-selected, so treat counts as a floor. The methodology page writes out each formula, and the same numbers are available as JSON.

What breaks at my mileage Compare with another car

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed