AtWhatMileage
Model year report

2011 Lexus ES: what breaks, and at what mileage

What breaks on the 2011 Lexus ES

On the 2011 Lexus ES, the failure owners report most often is airbag inflator rupture, and the reports cluster around 40,000 miles. Across every failure mode on this year, half the dated reports were filed before 45,000 miles. Overall it scores 71 out of 100, high risk for a 2011.

High risk for a 2011 — 144th riskiest of the 283 2011 vehicles we can rate. 60 owner reports; fleet size borrowed from other years of the same model.

What breaks on the 2011 Lexus ES

Owners have reported 16 named failure modes on the 2011 Lexus ES, and the three most-reported carry 45% of everything filed.

Airbag inflator rupture leads with 17 reports, about 1.7 per 1,000 vehicles and with the middle half of reports between 33k to 50,000 miles.

Other body or interior problem follows with 7 reports, median 40,000 miles.

Rust or structural corrosion follows with 3 reports.

By system, the reports fall mostly into airbag (20), body (10) and engine (3).

When these failures get reported

23 of the reports on the 2011 Lexus ES came with an odometer reading, and half of those were filed before 45,000 miles.

Cumulatively, 57% by 50,000 miles, 91% by 100,000 miles and 96% by 150,000 miles of the dated reports had been filed.

The busiest stretch is between 10,000 and 20,000 miles, which alone holds 22% of the dated reports.

43% of the dated reports were filed below 36,000 miles, which is early enough that a fair number of these cars were still under a factory warranty when the owner complained.

Median
  1. Airbag inflator rupture 41k
  2. Other body or interior problem 38k
  3. Rust or structural corrosion
    no odometer readings given
    —
  4. Other engine problem 93k
  5. Other speed control problem 13k
  6. Airbag warning light or occupant sensor fault 65k
  7. Other electrical problem
    no odometer readings given
    —
  8. Other brake problem 53k
  9. Other visibility problem
    no odometer readings given
    —
  10. Fuel pump failure
    no odometer readings given
    —
  11. Fuel tank, filler or EVAP failure 2k
  12. Airbag failed to deploy in a crash
    no odometer readings given
    —

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

Showing the 12 most-reported failure modes of 16. The full list is in the table below.

How reports accumulate

Share of reports filed by each mileage
half by 47k

Every report with an odometer reading, cumulative, from 0 to 200,000 miles. A curve that climbs early is a car with early problems, whatever its total.

  • Line share of reports filed by that mileage
  • Dashed the median reported mileage

What happens when these parts fail

Across the named modes, 10 mention a crash and 4 an injury. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.

The average severity weight across every report on this year is 5.72, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.

What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: airbag inflator rupture at $0–$0, other body or interior problem at $200–$2,000, rust or structural corrosion at $500–$6,000 and other engine problem at $300–$4,000. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.

7% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.

Every reported failure mode

Mileage figures are percentiles of owner-reported readings. Click a column to sort.
Failure mode System Reports With reading 25th Median 75th Per 1,000 Typical repair Severity
Airbag inflator rupture airbag 17 8 33k 41k 49k 1.7 $0–$0 Critical
Other body or interior problem body 7 3 — 38k — 0.7 $200–$2,000 Moderate
Rust or structural corrosion body 3 0 — — — 0.3 $500–$6,000 High
Other engine problem engine 3 1 — 93k — 0.3 $300–$4,000 High
Other speed control problem adas 3 1 — 13k — 0.3 $250–$2,000 Critical
Airbag warning light or occupant sensor fault airbag 2 2 — 65k — 0.2 $300–$1,600 High
Other electrical problem electrical 2 0 — — — 0.2 $250–$2,000 Moderate
Other brake problem brakes 2 2 — 53k — 0.2 $300–$1,800 High
Other visibility problem glass 2 0 — — — 0.2 $150–$1,400 Moderate
Fuel pump failure fuel 1 0 — — — 0.1 $600–$2,600 High
Fuel tank, filler or EVAP failure fuel 1 1 — 2k — 0.1 $250–$1,800 Moderate
Airbag failed to deploy in a crash airbag 1 0 — — — 0.1 $1,000–$5,000 Critical
Exhaust leak or fumes in the cabin emissions 1 0 — — — 0.1 $250–$2,000 High
Other powertrain problem transmission 1 0 — — — 0.1 $400–$4,500 High
Other steering problem steering 1 1 — 11k — 0.1 $350–$2,400 High
Other wheel or tire problem wheels 1 1 — 11k — 0.1 $200–$1,500 High
Unclassified problem other 12 3 — 95k — 1.2 — Moderate

This year had no usable recall paperwork, so the fleet-size estimate is the median of other years of the same model. Repair costs are typical independent-shop ranges for the failure, not figures from these reports.

How often, against how many were built

Scaled by an estimate of how many of these cars exist, the 2011 Lexus ES draws about 5.9 per 1,000 vehicles, which puts it in the 88th percentile of complaint rates among 2011 vehicles we can rate.

That denominator is the weakest number on the page and it is fair to say so plainly. This year had no usable recall paperwork, so the fleet-size estimate is the median of other years of the same model.

The working figure is 10,142 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2011 vehicles, which is what the risk score uses, is far more robust than the rate itself.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The odometer reading is the one the owner gave.

Airbag inflator rupture

Lexus has not been able to resolve the issue with my passenger front airbag since may of 2016. I understand to some degree the delay caused by the massive number of issues with the takata corporation's products, however this has prevented the use of my front passenger seat for over 7 months with no end in sight. This seems unacceptable for any manufacturer, particularly one of the stature of lexus.

34,000 miles NHTSA complaint 1347431 filed 2017-01-10

Takata recall. Date of the recall is 5/23/16. Today is 2/27/17. Lexus' advice is to not allow anyone to ride in the passenger seat until the airbag is replaced. Lexus told me today they have no scheduled date for when takata will have the replacement airbag available for my model. 10 months (with no repair date scheduled) is unreasonable and unacceptable while having to avoid having a passenger ride in the front seat. And I see only 28% of the lexus vehicles have had the passenger airbags replace thus far. So my complaint is that the action being taken by NHTSA and lexus, and the urgency by takata are unacceptable. It is approaching a year now that we will been asked to ride in a potentially unsafe vehicle. Absurd.

34,000 miles NHTSA complaint 1359061 filed 2017-02-27

Other body or interior problem

At approximately 7:23 pm on july 8, 2012, while parking in the parking lot of our local church, the vehicle suddenly accelerated on its own. The car was almost at a complete stop, when this sudden uncontrolled acceleration occurred. At that time lots of people were exiting the church and walking towards the parking lot to get into their cars, while others were inside and outside their vehicles waiting for the next service to start. I was terrified since as hard as I pushed the brake pedal, my car continued accelerating ; it ran over the concrete parking bump, hit an electrical installation, and came to a complete stop when it hit a parked SUV on the opposite side of the parking lot. The front section of my car was completely destroyed to the point where it was not drivable. I towed the vehicle to my house and later to the lexus dealership for an inspection. An inspector from lexus corporation inspected it on july 17, 2012. He called me the same day to let me know that the inspection was completed, however he would not disclose any inspection results, due to lexus policy. I am still awaiting a formal response from lexus. *tr

13,000 miles NHTSA complaint 928634 filed 2012-07-17

Tl* the contact owns a 2011 lexus es. While driving approximately 65 MPH, there was a vibration emerging from the frontal driver and passenger side floor panels. The vehicle was taken to the dealer where it was diagnosed that the wheel bearings needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000. The VIN was not available.

38,000 miles NHTSA complaint 1222554 filed 2015-09-25

How it ranks in the 2011 field

The score at the top of the page, placed among its peers. The zones are the same thresholds the scorer applies, read out of the scorer itself, so the picture and the band word cannot disagree.

Risk score against the rest of the 2011 field

Scores are ranked within the model year, never across years, because an older car has had longer to accumulate reports.

  • Left fewer and less serious reports
  • Right more, or worse
  • Marker this vehicle

Better and worse years of the same car

High risk for a 2011 — 144th riskiest of the 283 2011 vehicles we can rate. Because the ranking is against the same model year only, age cancels out of it.

Across the 14 model years of this car that carry enough reports to score, 2021 comes out best at 52 and 2019 worst at 86, with 2011 itself at 71.

If the model year is negotiable, 2021, 2010, 2004, 2003, 2007, 2009, 2012, 2002 and 2008 score lower than 2011 by a margin worth acting on. Same body, same engines, different luck — usually a supplier change or a mid-cycle fix, which the complaint data can show but never explain.

Within the 2006–2013 generation specifically, 2010 is the strongest year at 63 and 2011 the weakest at 71.

Scores compare each year against other cars of the same model year, so a low number on an older car is a real result and not an artefact of age.

Risk score by model year, out of 100

Shorter is better. Years with too few reports to score are shown without a bar rather than as a zero, because no data is not good news.

Within the 2006-2013 generation, 2010 Lexus ES scores best at 63 and 2011 Lexus ES worst at 71.

What the numbers say to check

The mileages below are where the first quarter of reports for each mode had already been filed, which makes them the point at which a fault is worth looking for rather than the point at which it happens: airbag inflator rupture from about 33k.

On a 2011 Lexus ES with more miles than that on it, the useful question to put to a seller or a mechanic is whether airbag inflator rupture has been dealt with, and if so with what parts and at whose expense. A car that has already had the repair is in a different position from one that has not.

None of this is a diagnosis. It is a list of what other owners of the same model year reported, ordered by when they reported it, which is a good place to point an inspection and a poor place to stop.

The limits of complaint data

60 owner reports; fleet size borrowed from other years of the same model. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.

Of those 60 reports, 23 carried an odometer reading, so the mileages here describe 38% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".

Named failure modes come from matching phrases in the complaint text, so a badly worded complaint can land in the wrong bucket. The effect washes out across hundreds of reports and does not wash out across five.

And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.

Questions this page answers

What are the most common problems with the 2011 Lexus ES?

The most-reported failures are airbag inflator rupture (17 reports, median 40,000 miles), other body or interior problem (7 reports, median 40,000 miles) and rust or structural corrosion (3 reports). Counts come from owner complaints filed with NHTSA, which are voluntary, so they show what owners bothered to report rather than every fault that occurred.

At what mileage do 2011 Lexus ES problems start?

Airbag inflator rupture is the earliest failure mode to show up, with a median reported mileage of 40,000 miles and a quarter of reports before 35,000 miles. Across all failure modes on this year, the median report sits at 45,000 miles.

Is the 2011 Lexus ES reliable?

It scores 71 out of 100 on our risk index, which is high — 144th riskiest of the 283 2011 vehicles we can rate. The score is a comparison against other 2011 vehicles, not a prediction about any individual car, and it is built from complaint rates, severity and how early failures appear.

Which year of the Lexus ES is best?

Within the 2006–2013 generation, 2010 scores best at 63 out of 100 and 2011 worst at 71. Same body, same engines, different luck.

Where this comes from. Every figure above is computed from NHTSA owner complaints and recall records for this exact make, model and year. Complaints are voluntary and self-selected, so treat counts as a floor. The methodology page writes out each formula, and the same numbers are available as JSON.

What breaks at my mileage Compare with another car

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed