Other visibility problem on the 2014 Jeep Grand Cherokee
1 crash 1 of the 38 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When other visibility problem gets reported
Owners of the 2014 Jeep Grand Cherokee report other visibility problem at a median of 25,000 miles. A quarter of the reports come in before 7,500 miles and a quarter after 60,000 miles, from 25 reports that carried an odometer reading.
A part like this is normally expected to survive 75,000 miles. It is the 18th most-reported problem on this model year.
The mileage distribution
The reported range runs from 400 miles at the tenth percentile to 80,000 miles at the ninetieth, a spread of 78,664 miles across the middle 80% of reports.
A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.
52% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 380 miles | 7,652 miles | 25,000 miles | 59,000 miles | 79,044 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 1 a crash is mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $150–$1,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 24 model years of this car. It shows up earliest on the 2020, at a median of 1,900 miles, and latest on the 2000 at 92,500 miles.
By volume the 2002 carries the most reports, with 183; the 2014 has 38. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
The side mirrors completely block my vision on both sides. When pulling up to a stop sign I cannot see a vehicle or pedestrian to the right or left when in line with the mirrors. The mirrors are too big. *tr
The headlights retain moisture or ice on the interior areas for extended periods of time while driving and parked. This definitely blocks the light transmission through to the exterior for proper and safe driving vision. This has happened many times since the november incident and I have reported to chrysler and the dealership, gandrud in green bay wi, every time and documented each with pictures of the exact problem. The dealer has performed the silly test that chrysler requires: having the vehicle sit indoors heated for 20 minutes so see it the water clears. Mine did not totally clear at all however the dealer said it was within the "guidelines" of being ok by chrysler's rules. This is ridiculous. I just purchased a highly priced vehicle and I should leave it sit in a heated garage so the lights work! I do believe cars are meant to be driven on the road in the day and night. Chrysler certainly does not care about the safety of the customer who works hard to pay for this machine that is very faulty. I have always owned a jeep and am very disappointed in this safety issue. It must be resolved and I will keep at this until it is. I…
Vehicle traveling at 5 MPH, A/C on max, fan speed at highest setting. A loud "pop", followed by a rush of refrigerant through the vents. The vents had been pointed directly at my face and I immediately started choking. Within 3 seconds, the entire interior had been flooded with this dense fog of refrigerant. I could not see, I could not breathe, I thought my jeep was trying to kill me. I managed to stop the vehicle, open the door and exit before I choked to death. I opened all of the doors and let the vehicle "air out" before getting back in to drive home. The vehicle is being serviced at the dealer right now. The failure is a leak in the evaporator coil. *tr
Also reported on the 2014 Jeep Grand Cherokee
Other body or interior problem
Other powertrain problem
Other electrical problem
Other engine problem
Other brake problem
Seat belt or retractor failure
How far this goes
Complaints are voluntary, so 38 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other visibility problem happen on the 2014 Jeep Grand Cherokee?
Across 25 owner reports that included an odometer reading, half were filed by 25,000 miles. A quarter were filed before 7,500 miles and a quarter after 60,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other visibility problem on the 2014 Jeep Grand Cherokee?
38 reports have been filed with NHTSA, about 0.4 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed