Other visibility problem on the 2012 Jeep Grand Cherokee
1 fire 1 injury 2 of the 19 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When other visibility problem gets reported
Owners of the 2012 Jeep Grand Cherokee report other visibility problem at a median of 55,000 miles. A quarter of the reports come in before 35,000 miles and a quarter after 70,000 miles, from 11 reports that carried an odometer reading.
A part like this is normally expected to survive 75,000 miles. It is the 20th most-reported problem on this model year.
The mileage distribution
The reported range runs from 30,000 miles at the tenth percentile to 90,000 miles at the ninetieth, a spread of 59,000 miles across the middle 80% of reports.
Reports bunched into a band this tight usually mean the component has a life of its own: it goes at roughly the same mileage regardless of who owns it.
27% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 29,000 miles | 37,213 miles | 54,000 miles | 69,250 miles | 88,000 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 1 a fire and 1 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $150–$1,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 24 model years of this car. It shows up earliest on the 2020, at a median of 1,900 miles, and latest on the 2000 at 92,500 miles.
By volume the 2002 carries the most reports, with 183; the 2012 has 19. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
The side view mirrors are an obstruction of the driver's view when turning into spiraling parking lots. The mirrors are so large, (larger than necessary to see what is on the side of the vehicle) that I have to sit forward and look around the mirror or above the mirror, or below the mirror to see the line in the street. It is very hard to see where the lines are when driving into a parking space or an atm machine. I am a tall person so I imagine a shorter person would really have trouble with visibility when driving and trying to see what is on the sides of the vehicle. I have to be very cautious when driving because I have almost hit other vehicles when turning left due to obstruction of visibility. I can see through the side view mirrors, I just cannot around the mirrors. This is definitely a design defect because I cannot see anyone not having a problem seeing around these mirrors. My husband complains about the mirrors and everyone that drives my jeep. The mirrors need to be smaller and lower so that you can see over and around them. I have never had this problem with any other vehicle and I fear that there will be many…
I was washing my car in my driveway while I was washing my car everything was fine. As I started to dry all of a sudden there was a large crack on my windshield starting from rear view mirror. I know I was leaning on the top of my car to wash and dry but I know I'm not large enough or strong enough to make this crack. I never leaned on the windshield ever. After reading other people's concerns with this situation I could have leaned on the car and added more pressure to an already pressure point to the vehicle. I called the dealer and spoke with a manager and he just said perhaps a rock I mentioned I would go over and show him. I took it to the dealer and they found no chip or anything that may have been the cause. I was told they would talk about it and let me know. I want to know one dealer had 75 windshield on back order. Perhaps this was a manufacturer defect and they are trying to sweep it under the carpet. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Due to passenger blender door being stuck, no heat circulates on passenger side...causes windshield to freeze up making visibility almost impossible on that side in freezing weather conditions esp. On highway at ordinary speeds. Several people have addressed this on the internet..should be a recall item for safety purposes. *tr
Also reported on the 2012 Jeep Grand Cherokee
Other electrical problem
Alternator or charging system failure
Fuel pump failure
Other brake problem
Other engine problem
No-start or intermittent start failure
How far this goes
Complaints are voluntary, so 19 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other visibility problem happen on the 2012 Jeep Grand Cherokee?
Across 11 owner reports that included an odometer reading, half were filed by 55,000 miles. A quarter were filed before 35,000 miles and a quarter after 70,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other visibility problem on the 2012 Jeep Grand Cherokee?
19 reports have been filed with NHTSA, about 0.2 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed