Control arm, ball joint or bushing failure on the 2007 Hyundai Entourage
1 crash 1 of the 19 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When control arm, ball joint or bushing failure gets reported
Owners of the 2007 Hyundai Entourage report control arm, ball joint or bushing failure at a median of 130,000 miles. A quarter of the reports come in before 115,000 miles and a quarter after 155,000 miles, from 13 reports that carried an odometer reading.
A part like this is normally expected to survive 108,000 miles. It is the 4th most-reported problem on this model year.
The mileage distribution
The reported range runs from 45,000 miles at the tenth percentile to 170,000 miles at the ninetieth, a spread of 124,800 miles across the middle 80% of reports.
When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.
8% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 47,200 miles | 114,000 miles | 128,000 miles | 154,000 miles | 172,000 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 1 a crash is mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $400–$2,200 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure, every year of the Hyundai Entourage
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Tl* the contact owns a 2007 hyundai entourage. The contact stated that the steering wheel was loose. The vehicle was taken to the dealer where a diagnostic was performed and located the failure at the steering bushing. The manufacturer was made aware of the failure. The failure mileage was 36,000 and the current mileage was 40,100.
Tl* the contact owns a 2007 hyundai entourage. While undergoing routine maintenance, the independent mechanic advised the contact that the front lower control arm was severely corroded and needed to be replaced. Prior to being notified of the corrosion, the vehicle was remedied under NHTSA campaign number: 13v556000 (suspension). The manufacturer was notified of the failure. The failure mileage was approximately 92,000.
While driving approx. 30 MPH (moving straight; not turning) a noise was heard, the front of the vehicle seemed to drop, and both steering and brakes became erratic. The van, still acting up, made it to a parking lot, where a visual inspection of the front driver's side wheel well indicated what I believe to be a broken control arm (see photo). This is a known issue with this vehicle, and late in 2013 there was a recall (# 13v556000). Vehicle owners were advised to take the vehicle to the dealer for and inspection and either rustproofing or replacement of the control arms. On 1/20/14, the vehicle underwent this process and reported "inspected, waxed, and undercoated as per campaign" (see excerpt from invoice). No damage to the control arms was reported by the dealer's service shop. Had I been informed of a damaged part during the "inspection", I would have chosen to replace it, as this is apparently vital to keeping control of the vehicle. Over the past several weeks, I have done a lot of highway driving. Had this happened at 65 or 70 MPH, rather than at the 30 MPH in the city, the outcome could have been disastrous. A police…
Also reported on the 2007 Hyundai Entourage
Other body or interior problem
Other electrical problem
Airbag warning light or occupant sensor fault
Other suspension problem
Other brake problem
Other driver assistance problem
How far this goes
Complaints are voluntary, so 19 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does control arm, ball joint or bushing failure happen on the 2007 Hyundai Entourage?
Across 13 owner reports that included an odometer reading, half were filed by 130,000 miles. A quarter were filed before 115,000 miles and a quarter after 155,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is control arm, ball joint or bushing failure on the 2007 Hyundai Entourage?
19 reports have been filed with NHTSA, about 0.4 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed