AtWhatMileage
Suspension · 10 owner reports

Other suspension problem on the 2013 Honda Pilot

Only 7 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.

Reports of this failure 10
With an odometer reading 7
Reports per 1,000 built 0.1 per 1,000
Filed below 36,000 miles 71%
Mention a crash, fire or injury 0
Typical repair $350–$2,000
What it means when it happens Moderate
Rank among this year's problems 10th

When other suspension problem gets reported

There are 10 reports of other suspension problem on the 2013 Honda Pilot, 7 with a mileage attached. That is too few to place the failure on the odometer with any confidence.

A part like this is normally expected to survive 100,000 miles. It is the 10th most-reported problem on this model year.

The whole distribution

Percentiles of the 7 odometer readings owners gave.
10th25thMedian 75th90th
— — 8,739 miles — —

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $350–$2,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 17 model years of this car. It shows up earliest on the 2007, at a median of 400 miles, and latest on the 2006 at 170,000 miles.

By volume the 2005 carries the most reports, with 25; the 2013 has 10. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

As soon as the vehicle was driven out of the lot, 17 miles on the odometer, after the vehicle was purchased, a vibration was felt coming through the seats at 75 MPH. And multiple resonance frequencies can be felt through the chassis into the interior of the vehicle. This vibration is constant between 65 MPH to 78 MPH (highway speeds) and it get worst during longer periods of driving. These frequencies of vibrations are transmitted to your lower back causing stress and back pain. In addition the interior parts of the car (dash, panels, radio, center console, dvd, etc.) are becoming loose and it can be felt during driving causing a distraction to the passengers. Multiple repairs attempts are being performed by honda dealers and they decided to tell the costumers that this is part of the car design since they re-designed the chassis and suspension to be stiffer for the 2013 models. Multiple complaints are being reported by different customers around the us but not repair has been performed and will not be performed. We do no't want to wait until a tire/wheel becomes loose and kill a family or multiple families on the highways because…

17 miles NHTSA complaint 962243 filed 2013-02-09

2013 honda pilot brand new as I was driving home noticed a vibration coming from front end. More pronounced at higher speeds. Notified dealer and brought in too check out. Dealer started the diagnostics process by sitting in the passenger seat and we went for a ride. Honda tech acknowledge the vibrations coming from the front of the vehicle. Steering wheel shake, bangs, shuttering and low pitched humming noises. Tech and dealer document my concerns and say " we are aware of the problem you have to take this up with honda. " there is nothing they can do. Contacted honda after a week of calling daily. Which honda's response is "yes we starting to get a lot of similar complaints but not enough for too react. This is normal vehicle operation. ". That is unacceptable, I cannot wait for something tragic to happen before honda reacts. *tr

6 miles NHTSA complaint 968428 filed 2013-03-14

This vehicle has had a rattling/scraping sound when going over rough pavement going from the right side of the dash through the right door and down the right side to the back. It occurs in all temperatures and despite the dealer regluing the floor and removing 5 lbs of air from the tires, the noise continues. The dealer thinks that it is an issue of floor panels rubbing against each other and will attempt a repair again this week, but it sounds like alot is loose. Car was bought new and has not been in an accident. The scraping sounds continue... *tr

8,739 miles NHTSA complaint 1025516 filed 2013-12-06

Also reported on the 2013 Honda Pilot

Other engine problem

57 reports median 3k

Other powertrain problem

37 reports median 1k

Other body or interior problem

30 reports median 36k

Other brake problem

29 reports median 28k

Paint peeling or clear coat failure

18 reports median 80k

Sunroof failure or glass breakage

16 reports median 65k

How far this goes

This page is kept out of search results because 10 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.

Complaints are voluntary, so 10 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does other suspension problem happen on the 2013 Honda Pilot?

Across 7 owner reports that included an odometer reading, half were filed by 10,000 miles. A quarter were filed before — and a quarter after —. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is other suspension problem on the 2013 Honda Pilot?

10 reports have been filed with NHTSA, about 0.1 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed