AtWhatMileage
Suspension · 18 owner reports

Other suspension problem on the 2004 Honda Pilot

2 crashes 2 of the 18 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.

Reports of this failure 18
With an odometer reading 11
Reports per 1,000 built 0.1 per 1,000
Filed below 36,000 miles 18%
Mention a crash, fire or injury 2
Typical repair $350–$2,000
What it means when it happens Moderate
Rank among this year's problems 8th

When other suspension problem gets reported

Owners of the 2004 Honda Pilot report other suspension problem at a median of 125,000 miles. A quarter of the reports come in before 80,000 miles and a quarter after 210,000 miles, from 11 reports that carried an odometer reading.

A part like this is normally expected to survive 100,000 miles. It is the 8th most-reported problem on this model year.

The mileage distribution

The reported range runs from 35,000 miles at the tenth percentile to 245,000 miles at the ninetieth, a spread of 210,000 miles across the middle 80% of reports.

A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.

18% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 11 odometer readings owners gave.
10th25thMedian 75th90th
35,000 miles 80,500 miles 125,000 miles 208,270 miles 245,000 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Of these reports, 2 a crash is mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.

Putting it right typically runs $350–$2,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 17 model years of this car. It shows up earliest on the 2007, at a median of 400 miles, and latest on the 2006 at 170,000 miles.

By volume the 2005 carries the most reports, with 25; the 2004 has 18. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

When ever I hit the brakes on my 2004 honda pilot exl there is a thumpping noise. I have complained to the dealer about it and he says that is normal. I have researched on the web and there are severral people complaining about the same problem.*ak

3,000 miles NHTSA complaint 522025 filed 2005-02-16

In approximately early 2006, I noticed the front wheels would shimmy when I applied the brakes at higher speeds. Typically it would occur as I was driving down steeper grades in the mountains. I brought this to the attention of the honda dealer in april 2006 when the vehicle had 35,418 miles. The honda dealer dismissed it and said it was probably due to the front wheel still wanting to provide power while the brakes were applied. Consequently, the brake system checked out fine during their inspection. Unfortunately, the problem still persists and is getting worse. I've also now noticed the problem when I drive on flatter surfaces as well. The problem is most noticeable when stopping at speeds over 50 MPH and is even more pronounced when driving down hills. My concern at this point is that the vehicle will become unstable because of the excessive shimmy that occurs in the front wheels while braking at higher speeds or on an incline. *tr

35,000 miles NHTSA complaint 645893 filed 2007-11-13

Informed by the dealer that the motor mounts on my 2004 pilot were cracked and that I would start to notice this in vibration of the vehicle. Dealer told me that this was something seen quite often in the pilot and odyssey. 2004 pilot with 91k miles. *tr

91,000 miles NHTSA complaint 726925 filed 2009-07-13

Also reported on the 2004 Honda Pilot

Other body or interior problem

115 reports median 110k

Other powertrain problem

83 reports median 106k

Other electrical problem

39 reports median 106k

Other engine problem

38 reports median 89k

Torque converter failure

34 reports median 99k

Seat belt or retractor failure

21 reports median 146k

How far this goes

Complaints are voluntary, so 18 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does other suspension problem happen on the 2004 Honda Pilot?

Across 11 owner reports that included an odometer reading, half were filed by 125,000 miles. A quarter were filed before 80,000 miles and a quarter after 210,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is other suspension problem on the 2004 Honda Pilot?

18 reports have been filed with NHTSA, about 0.1 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed