AtWhatMileage
Model year report

2002 GMC Envoy XL: what breaks, and at what mileage

What breaks on the 2002 GMC Envoy XL

On the 2002 GMC Envoy XL, the failure owners report most often is catalytic converter failure, and the reports cluster around 40,000 miles. The earliest to appear is lifter, cam or cylinder-deactivation failure, reported by a median of 35,000 miles. Overall it scores 59 out of 100, elevated risk for a 2002.

Elevated risk for a 2002 — 312th riskiest of the 328 2002 vehicles we can rate. 111 owner reports; fleet size estimated from this year's own recall paperwork.

What breaks on the 2002 GMC Envoy XL

Owners have reported 33 named failure modes on the 2002 GMC Envoy XL, and the three most-reported carry 27% of everything filed, which is an unusually even spread for one model year.

Catalytic converter failure leads with 12 reports, about 0.2 per 1,000 vehicles and with the middle half of reports between 38k to 40,000 miles.

Headlight failure or clouding follows with 10 reports, median 115,000 miles. 1 of those report mention a fire.

Lifter, cam or cylinder-deactivation failure follows with 8 reports, usually reported between 33k to 35,000 miles.

By system, the reports fall mostly into lighting (18), fuel (16) and emissions (12).

When these failures get reported

92 of the reports on the 2002 GMC Envoy XL came with an odometer reading, and half of those were filed before 55,000 miles.

Cumulatively, 47% by 50,000 miles, 77% by 100,000 miles and 92% by 150,000 miles of the dated reports had been filed, with 2 filed above the top of the chart.

The busiest stretch is between 30,000 and 40,000 miles, which alone holds 29% of the dated reports.

26% of the dated reports were filed below 36,000 miles.

Median
  1. Catalytic converter failure 38k
  2. Headlight failure or clouding 115k
  3. Lifter, cam or cylinder-deactivation failure 33k
  4. Other lighting problem 71k
  5. Other body or interior problem 40k
  6. Fuel tank, filler or EVAP failure 46k
  7. Other electrical problem 100k
  8. Other fuel system problem 94k
  9. Transmission will not engage a gear 62k
  10. Complete transmission failure 61k
  11. Fuel leak or fuel odor 85k
  12. Seat belt or retractor failure 110k

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

Showing the 12 most-reported failure modes of 33. The full list is in the table below.

How reports accumulate

Share of reports filed by each mileage
half by 54.8k

Every report with an odometer reading, cumulative, from 0 to 200,000 miles. A further 2 reports came in above that, which is why the line stops short of the top. A curve that climbs early is a car with early problems, whatever its total.

  • Line share of reports filed by that mileage
  • Dashed the median reported mileage

Severity, and what it costs

Across the named modes, 5 a fire. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.

The average severity weight across every report on this year is 3.66, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.

What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: catalytic converter failure at $900–$3,500, headlight failure or clouding at $150–$1,800, lifter, cam or cylinder-deactivation failure at $1,800–$7,000 and other lighting problem at $120–$1,200. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.

21% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.

Every reported failure mode

Mileage figures are percentiles of owner-reported readings. Click a column to sort.
Failure mode System Reports With reading 25th Median 75th Per 1,000 Typical repair Severity
Catalytic converter failure emissions 12 12 38k 38k 38k 0.2 $900–$3,500 Moderate
Headlight failure or clouding lighting 10 5 115k 0.1 $150–$1,800 Moderate
Lifter, cam or cylinder-deactivation failure engine 8 8 33k 33k 33k 0.1 $1,800–$7,000 High
Other lighting problem lighting 8 4 71k 0.1 $120–$1,200 Moderate
Other body or interior problem body 7 7 40k 0.1 $200–$2,000 Moderate
Fuel tank, filler or EVAP failure fuel 6 6 46k 0.1 $250–$1,800 Moderate
Other electrical problem electrical 6 4 100k 0.1 $250–$2,000 Moderate
Other fuel system problem fuel 4 4 94k 0.1 $300–$2,200 High
Transmission will not engage a gear transmission 3 3 62k 0.0 $1,500–$6,000 Critical
Complete transmission failure transmission 3 2 61k 0.0 $2,800–$8,000 Critical
Fuel leak or fuel odor fuel 3 3 85k 0.0 $300–$2,500 Critical
Seat belt or retractor failure airbag 3 3 110k 0.0 $200–$900 High
Cruise control failure adas 3 3 82k 0.0 $200–$1,400 High
Control arm, ball joint or bushing failure suspension 3 0 0.0 $400–$2,200 High
Liftgate, tailgate or trunk failure body 3 3 68k 0.0 $250–$1,500 Moderate
Other powertrain problem transmission 3 2 42k 0.0 $400–$4,500 High
Cooling fan failure cooling 2 2 55k 0.0 $350–$1,300 Moderate
Differential or transfer case failure drivetrain 2 2 69k 0.0 $900–$4,200 High
Fuel pump failure fuel 2 2 92k 0.0 $600–$2,600 High
ABS module or sensor failure brakes 2 2 47k 0.0 $500–$2,400 High
Oil leak engine 1 1 65k 0.0 $250–$2,200 Moderate
Wheel bearing or hub failure drivetrain 1 1 93k 0.0 $350–$1,200 Moderate
Fuel gauge or level sensor failure fuel 1 0 0.0 $300–$1,200 Moderate
Instrument cluster or gauge failure infotainment 1 1 96k 0.0 $350–$1,400 Moderate
Premature brake pad or rotor wear brakes 1 1 35k 0.0 $300–$1,400 Moderate
Airbag deployed without a crash airbag 1 1 42k 0.0 $2,500–$8,000 Critical
Steering column or shaft failure steering 1 1 62k 0.0 $600–$2,500 Critical
Wiper or washer failure glass 1 1 38k 0.0 $120–$800 Moderate
Other brake problem brakes 1 1 28k 0.0 $300–$1,800 High
Other wheel or tire problem wheels 1 1 160k 0.0 $200–$1,500 High
Other driver assistance problem adas 1 0 0.0 $250–$1,800 High
Other speed control problem adas 1 1 90k 0.0 $250–$2,000 Critical
Other visibility problem glass 1 0 0.0 $150–$1,400 Moderate
Unclassified problem other 5 5 172k 0.1 Moderate

Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound. Repair costs are typical independent-shop ranges for the failure, not figures from these reports.

How often, against how many were built

Scaled by an estimate of how many of these cars exist, the 2002 GMC Envoy XL draws about 1.7 per 1,000 vehicles, which puts it in the 75th percentile of complaint rates among 2002 vehicles we can rate.

That denominator is the weakest number on the page and it is fair to say so plainly. Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound.

The working figure is 67,036 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2002 vehicles, which is what the risk score uses, is far more robust than the rate itself.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The odometer reading is the one the owner gave.

Catalytic converter failure

Tl*the contact owns a 2002 gmc envoy xl. The contact stated that he has been experiencing the same failures as noted in recall # 03v096000 (electrical system: wiring: interior/under dash). He has taken the vehicle to the dealer, but the failure still persists. The contact stated that the seat belts continue to lock and the windshield wipers are malfunctioning. The wipers have been replaced numerous times and the failure causes limited visibility in certain weather conditions. The suspension for the arms of the ball joints was replaced and the vehicle continues to shake, shimmer, and make a loud noise. The vehicle was repaired, but the failures are ongoing. When turning, the steering wheel hesitates and causes the vehicle to jerk uncontrollably. When the windows are down, the interior lights dim due to an electrical short. The tires were changed four times, but continued to fail. The contact stated that the brakes have been replaced repeatedly. The dealer stated that the discs were failing due to adverse weather conditions. The current mileage is 68,000 and failure mileage was 38,000. Updated 1/15/09 *cn the catalytic converter…

38,000 miles NHTSA complaint 623348 filed 2007-05-08

Tl*the contact owns a 2002 gmc envoy xl. The contact stated that he has been experiencing the same failures as noted in recall # 03v096000 (electrical system: wiring: interior/under dash). He has taken the vehicle to the dealer, but the failure still persists. The contact stated that the seat belts continue to lock and the windshield wipers are malfunctioning. The wipers have been replaced numerous times and the failure causes limited visibility in certain weather conditions. The suspension for the arms of the ball joints was replaced and the vehicle continues to shake, shimmer, and make a loud noise. The vehicle was repaired, but the failures are ongoing. When turning, the steering wheel hesitates and causes the vehicle to jerk uncontrollably. When the windows are down, the interior lights dim due to an electrical short. The tires were changed four times, but continued to fail. The contact stated that the brakes have been replaced repeatedly. The dealer stated that the discs were failing due to adverse weather conditions. The current mileage is 68,000 and failure mileage was 38,000. Updated 1/15/09 *cn the catalytic converter…

38,000 miles NHTSA complaint 623349 filed 2007-05-08

Headlight failure or clouding

Headlights, lower beam lamp socket keeps burning out. Has done this since purchase in 2003. Tail lights did same thing and replaced assembly under warranty. Dangerous to drive at night because you don't know when they are going to burnout. Has happened four to five times. *tr

10,000 miles NHTSA complaint 634050 filed 2007-08-11

My headlight driver module fuse caught fire and caused a fire in my fuse box in which I had to use a fire extinguisher to put out. The dealership informed me that the fuse got hot and instead of shorting out and blowing the fuse it caught fire. Had I not been in my driveway my vehicle would have burnt completely to the ground. This imposes a major safety hazard. The vehicle has been sitting at the dealership for 3 weeks while gmc decides what they will do. *tr

125,000 miles NHTSA complaint 644734 filed 2007-11-02

Lifter, cam or cylinder-deactivation failure

Air conditioning system failure at 7,000 miles : vehicle computer related emission control system failure / damaged components at 12,000 miles stabilizer bar link failures complete dashboard gauge cluster failure rear brake deterioration, heavy brake damage passenger side mirror loss of control power steering pump failure transmission module/ fwd failure battery failure cruise control failure valve lifter tapping emergency brake failure seat belt shoulder restraint lockup, passenger side. *jb

33,000 miles NHTSA complaint 557813 filed 2005-10-08

Air conditioning system failure at 7,000 miles : vehicle computer related emission control system failure / damaged components at 12,000 miles stabilizer bar link failures complete dashboard gauge cluster failure rear brake deterioration, heavy brake damage passenger side mirror loss of control power steering pump failure transmission module/ fwd failure battery failure cruise control failure valve lifter tapping emergency brake failure seat belt shoulder restraint lockup, passenger side. *jb

33,000 miles NHTSA complaint 557814 filed 2005-10-08

Recalls on the 2002 model year

NHTSA has issued 3 recall campaigns covering the 2002 GMC Envoy XL, affecting an estimated 144,776 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.

The campaigns cover latches/locks/linkages:doors:latch, exterior lighting:brake lights and visibility:windshield wiper/washer. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.

One caution about reading these together: a recall usually raises the complaint count for the same part, because owners who read about it go and file. The mileages stay informative; the counts get noisy.

05V494000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

98,007 vehicles 2005-10-27
Defect
Certain sport utility vehicles have a rear side closure latch that may not latch or unlatch due to corrosion caused by road splash, such as water and road salt. These vehicles were originally sold in or currently registered in the following states: connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia.
Consequence
If the door is not latched properly and it goes unnoticed, it may open while the vehicle is in motion. If an unbelted occupant fell out of the vehicle, personal injuries could occur.
Remedy
Dealers will install a seal along the lower part of the rocker panel to prevent intrusion of corrosive material, and inspect the rear side closure latches. Functional latches will be cleaned and lubricated. Non-functioning latches will be replaced. The recall began on february 24, 2006. Owners may contact chevrolet at 1-800-630-2438, gmc at 1-866-996-9463, or isuzu at 1-800-255-6727.
04V527000

EXTERIOR LIGHTING:BRAKE LIGHTS

871,473 vehicles 2004-11-01
Defect
On certain sport utility vehicles, vibration and heat may cause the tail lamp/stop lamp bulb to loosen in its socket. If this occurs, the bulb may flicker and eventually become inoperative.
Consequence
An inoperative brake lamp will not convey the driver's intention of stopping to drivers in following vehicles, and an inoperative rear turn signal lamp will not convey the driver's intention to turn to drivers in following vehicles. Both of these failures can increase the risk of a crash.
Remedy
Dealers will inspect the tail lamp/stop lamp assemblies, and if necessary, replace them. The recall began on november 22, 2004. Owners should contact chevrolet at 1-800-630-2438, oldsmobile at 1-800-630-6537, buick at 1-866-608-8080, or gmc at 1-866-996-9463.
04V046000

VISIBILITY:WINDSHIELD WIPER/WASHER

581,394 vehicles 2004-02-04
Defect
Certain sport utility vehicles have windshield wiper systems that will not turn on, cease operation while in use, fail to turn off/on by themselves (moisture sensitive wiper system), or have continuous windshield washer pump operation because the presence of water within the wiper modules can either cause a short circuit or can lead to the corrosion of components within the module.
Consequence
Depending on the occurrence and weather situation, driver visibility could be reduced, which could result in a crash.
Remedy
Dealers will cover the windshield wiper module vent hole with a patch. Also, the wiper motor, circuit board, and electrical connector will be inspected to signs of water intrusion and/or corrosion and be replaced as required. The recall began july 6, 2004. Owners should contact chevrolet at 1-800-630-2438; oldsmobile at 1-800-630-6537; or gmc at 1-866-996-9463.

Recall work is free at a franchised dealer regardless of the car's age. Check the VIN at nhtsa.gov/recalls before assuming it was done.

How it ranks in the 2002 field

The score at the top of the page, placed among its peers. The zones are the same thresholds the scorer applies, read out of the scorer itself, so the picture and the band word cannot disagree.

Risk score against the rest of the 2002 field

Scores are ranked within the model year, never across years, because an older car has had longer to accumulate reports.

  • Left fewer and less serious reports
  • Right more, or worse
  • Marker this vehicle

Better and worse years of the same car

Elevated risk for a 2002 — 312th riskiest of the 328 2002 vehicles we can rate. The comparison is always within the same model year, so an older car is never penalised for having had longer to break.

Across the 4 model years of this car that carry enough reports to score, 2004 comes out best at 57 and 2003 worst at 63, with 2002 itself at 59.

No other year of this model scores meaningfully better than 2002, so if this generation is what you want, the year is not the lever.

Within the 2002–2004 generation specifically, 2004 is the strongest year at 57 and 2003 the weakest at 63.

Scores compare each year against other cars of the same model year, so a low number on an older car is a real result and not an artefact of age.

Risk score by model year, out of 100

Shorter is better. Years with too few reports to score are shown without a bar rather than as a zero, because no data is not good news.

Within the 2002-2004 generation, 2004 GMC Envoy XL scores best at 57 and 2003 GMC Envoy XL worst at 63.

What to look at before buying one

The mileages below are where the first quarter of reports for each mode had already been filed, which makes them the point at which a fault is worth looking for rather than the point at which it happens: lifter, cam or cylinder-deactivation failure from about 33k and catalytic converter failure from about 38k.

On a 2002 GMC Envoy XL with more miles than that on it, the useful question to put to a seller or a mechanic is whether lifter, cam or cylinder-deactivation failure has been dealt with, and if so with what parts and at whose expense. A car that has already had the repair is in a different position from one that has not.

Treat it as where to point the inspection, not as a prediction. A well-maintained example can sail past every mileage on this page, and a neglected one can fail well before the first of them.

Where these figures stop being useful

111 owner reports; fleet size estimated from this year's own recall paperwork. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.

Of those 111 reports, 92 carried an odometer reading, so the mileages here describe 83% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".

The failure modes are assigned by software reading the owner's own words, which is accurate in bulk and wrong in individual cases. A mode with a handful of reports may contain a misfiled one.

And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.

Questions this page answers

What are the most common problems with the 2002 GMC Envoy XL?

The most-reported failures are catalytic converter failure (12 reports, median 40,000 miles), headlight failure or clouding (10 reports, median 115,000 miles) and lifter, cam or cylinder-deactivation failure (8 reports, median 35,000 miles). Counts come from owner complaints filed with NHTSA, which are voluntary, so they show what owners bothered to report rather than every fault that occurred.

At what mileage do 2002 GMC Envoy XL problems start?

Lifter, cam or cylinder-deactivation failure is the earliest failure mode to show up, with a median reported mileage of 35,000 miles and a quarter of reports before 35,000 miles. Across all failure modes on this year, the median report sits at 55,000 miles.

Is the 2002 GMC Envoy XL reliable?

It scores 59 out of 100 on our risk index, which is elevated — 312th riskiest of the 328 2002 vehicles we can rate. The score is a comparison against other 2002 vehicles, not a prediction about any individual car, and it is built from complaint rates, severity and how early failures appear.

Which year of the GMC Envoy XL is best?

Within the 2002–2004 generation, 2004 scores best at 57 out of 100 and 2003 worst at 63. Same body, same engines, different luck.

Where this comes from. Every figure above is computed from NHTSA owner complaints and recall records for this exact make, model and year. Complaints are voluntary and self-selected, so treat counts as a floor. The methodology page writes out each formula, and the same numbers are available as JSON.

What breaks at my mileage Compare with another car

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed