Other visibility problem on the 2002 Ford Explorer
1 fire 13 injuries 14 of the 96 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When other visibility problem gets reported
Owners of the 2002 Ford Explorer report other visibility problem at a median of 87,500 miles. A quarter of the reports come in before 67,500 miles and a quarter after 120,000 miles, from 54 reports that carried an odometer reading.
A part like this is normally expected to survive 75,000 miles. It is the 12th most-reported problem on this model year.
The mileage distribution
The reported range runs from 37,500 miles at the tenth percentile to 152,500 miles at the ninetieth, a spread of 116,895 miles across the middle 80% of reports.
When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.
9% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 36,600 miles | 66,500 miles | 86,275 miles | 119,250 miles | 153,495 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 1 a fire and 13 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $150–$1,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 25 model years of this car. It shows up earliest on the 2006, at a median of 100 miles, and latest on the 1999 at 120,000 miles.
By volume the 2002 is the worst of them, which makes this a problem of this specific year rather than of the model as a whole.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Consumer states that on 07/03/03 his wife attempted to open the rear door to the vehicle and rear window exploded in her face. The consumer's wife suffered minor scratches, and a hand laceration.*ak
When the consumer opened the hatchback the glass portion of the hatch detached from the back of the truck. The dealership indicated that stress cracks in the panel underneath the window caused the failure. *ak *nlm
When stopping or slowing down, intermittently the vehicle stalled when turning left, there was a knocking sound coming from the front left wheel. The heat vents that blew directly on the consumer did not work. These problems have occurred at least three times in one month. The manufacturer and the dealer were not aware of the problem. *jb
Also reported on the 2002 Ford Explorer
Other powertrain problem
Liftgate, tailgate or trunk failure
Complete transmission failure
Differential or transfer case failure
Other suspension problem
Other body or interior problem
How far this goes
Complaints are voluntary, so 96 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other visibility problem happen on the 2002 Ford Explorer?
Across 54 owner reports that included an odometer reading, half were filed by 87,500 miles. A quarter were filed before 67,500 miles and a quarter after 120,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other visibility problem on the 2002 Ford Explorer?
96 reports have been filed with NHTSA, about 0.4 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed