Unclassified problem on the 2012 Dodge Journey
11 crashes 1 fire 9 injuries 21 of the 40 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
Only 31 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.
When unclassified problem gets reported
Owners of the 2012 Dodge Journey report unclassified problem at a median of 77,500 miles. A quarter of the reports come in before 55,000 miles and a quarter after 112,500 miles, from 31 reports that carried an odometer reading.
It is the 64th most-reported problem on this model year.
The mileage distribution
The reported range runs from 32,500 miles at the tenth percentile to 155,000 miles at the ninetieth, a spread of 122,187 miles across the middle 80% of reports.
When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.
16% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 33,000 miles | 55,000 miles | 78,000 miles | 111,500 miles | 155,187 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 11 a crash, 1 a fire and 9 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
The same failure on other years
The same failure is reported on 12 model years of this car. It shows up earliest on the 2018, at a median of 5,000 miles, and latest on the 2011 at 100,000 miles.
By volume the 2009 carries the most reports, with 258; the 2012 has 40. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
I was traveling in the slow lane of route 2, when another car crashed into the side of me. Car hit directly in drivers door. The side of the car was damaged badly, to the point where the doors were not able to be opened. I had to be removed out of the passenger side of vehicle. I was transported to the hospital with bruises and pain to the left side of my body. I bought this vehicle because of the safety systems. None of the air bags deployed in the car. The side impact bags did not deploy. I hit my head hard on the driver door. Why would these safety systems not work? *tr
Tl* the contact owns a 2012 dodge journey. The contact stated that while driving 70 MPH, another vehicle crashed into the rear passenger's side of the contact's vehicle. The vehicle overturned three times before crashing into a cactus. The air bags failed to deploy. The contact sustained lacerations to the elbow, right shoulder injuries, and back injuries. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the incident but the vehicle was not inspected for the cause of the air bag failure. The VIN was not available. The approximate failure mileage was 19,000. *tr
Tl* the contact owned a 2012 dodge journey. While driving approximately 55 MPH, the vehicle veered to the right without warning. As a result, the contact crashed into a boulder and the air bags failed to deploy. The driver sustained shoulder, chest, neck, and head injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 33,000.
Also reported on the 2012 Dodge Journey
Other engine problem
ABS module or sensor failure
Other brake problem
Other electrical problem
No-start or intermittent start failure
Other driver assistance problem
How far this goes
This page is kept out of search results because 40 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.
Complaints are voluntary, so 40 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does unclassified problem happen on the 2012 Dodge Journey?
Across 31 owner reports that included an odometer reading, half were filed by 77,500 miles. A quarter were filed before 55,000 miles and a quarter after 112,500 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is unclassified problem on the 2012 Dodge Journey?
40 reports have been filed with NHTSA, about 0.6 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed