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Other · 41 owner reports

Unclassified problem on the 2012 Dodge Durango

7 crashes 1 fire 6 injuries 14 of the 41 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.

Only 24 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.

Reports of this failure 41
With an odometer reading 24
Reports per 1,000 built 0.5 per 1,000
Filed below 36,000 miles 17%
Mention a crash, fire or injury 14
Typical repair —
What it means when it happens Moderate
Rank among this year's problems 65th

When unclassified problem gets reported

Owners of the 2012 Dodge Durango report unclassified problem at a median of 70,000 miles. A quarter of the reports come in before 50,000 miles and a quarter after 115,000 miles, from 24 reports that carried an odometer reading.

It is the 65th most-reported problem on this model year.

The mileage distribution

The reported range runs from 25,000 miles at the tenth percentile to 130,000 miles at the ninetieth, a spread of 106,100 miles across the middle 80% of reports.

When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.

17% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 24 odometer readings owners gave.
10th25thMedian 75th90th
23,600 miles 51,826 miles 72,000 miles 116,250 miles 129,700 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Of these reports, 7 a crash, 1 a fire and 6 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.

The same failure on other years

The same failure is reported on 21 model years of this car. It shows up earliest on the 2021, at a median of 1,300 miles, and latest on the 2004 at 137,500 miles.

By volume the 2014 carries the most reports, with 112; the 2012 has 41. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Tl* the contact owns a 2012 dodge durango. The contact stated that while driving approximately 40 MPH, the vehicle crashed into another vehicle. The airbags did not deploy. There was 1 injury. A police report was filed. The vehicle was completely destroyed. The vehicle was towed to a dealer. The manufacturer was notified of the incident. The approximate failure mileage was 23,000.

23,000 miles NHTSA complaint 1091316 filed 2014-07-28

I have tried on numerous occasions with dodge service department in midland, tx to get in to have the recall serviced on my vehicle and I have yet to get in. They at first told me that there is a waiting list and that they would contact me. In october, I contacted them again and they set me an appointment on november 11 to get my vehicle in to get the recalled fix. I went in on the 11th and they kept my vehicle for about four days and when I called to check the status they stated that they still have not gotten to my vehicle and that they are not sure when they will get to it, but that if I needed my vehicle that I can come pick it up and then they will contact me when they are ready for it. Here it is in january and still nothing. *tr

46,523 miles NHTSA complaint 1145466 filed 2015-01-07

Tl* the contact owns a 2012 dodge durango. The contact stated that while driving at 45 MPH, the brake pedal was depressed but the vehicle accelerated independently. As a result, the vehicle crashed into trees and the air bags failed to deploy. The contact did not sustain any injuries and a police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 14v1540000 (service brakes, service brakes, hydraulic). The failure mileage was 25,000.

25,000 miles NHTSA complaint 1145916 filed 2015-01-08

Also reported on the 2012 Dodge Durango

Other electrical problem

152 reports median 77k

Alternator or charging system failure

105 reports median 87k

Fuel pump failure

94 reports median 74k

Other engine problem

64 reports median 80k

Other brake problem

44 reports median 35k

How far this goes

This page is kept out of search results because 41 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.

Complaints are voluntary, so 41 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does unclassified problem happen on the 2012 Dodge Durango?

Across 24 owner reports that included an odometer reading, half were filed by 70,000 miles. A quarter were filed before 50,000 miles and a quarter after 115,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is unclassified problem on the 2012 Dodge Durango?

41 reports have been filed with NHTSA, about 0.5 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed