2017 Audi Q7: what breaks, and at what mileage
What breaks on the 2017 Audi Q7
On the 2017 Audi Q7, the failure owners report most often is other lighting problem, and the reports cluster around 65,000 miles. The earliest to appear is other electrical problem, reported by a median of 65,000 miles. Overall it scores 75 out of 100, high risk for a 2017.
High risk for a 2017 — 107th riskiest of the 263 2017 vehicles we can rate. 409 owner reports; fleet size estimated from this year's own recall paperwork.
The failures owners actually file about
Owners have reported 50 named failure modes on the 2017 Audi Q7, and the three most-reported carry 38% of everything filed.
Other lighting problem leads with 84 reports, about 4.4 per 1,000 vehicles and with the middle half of reports between 63k to 75,000 miles.
Other electrical problem follows with 42 reports, usually reported between 56k to 70,000 miles. 2 of those reports mention a fire.
Headlight failure or clouding follows with 30 reports, median 80,000 miles.
By system, the reports fall mostly into lighting (115), engine (51) and electrical (47).
The mileage the reports cluster at
120 of the reports on the 2017 Audi Q7 came with an odometer reading, and half of those were filed before 40,000 miles.
Cumulatively, 56% by 50,000 miles, 91% by 100,000 miles and 99% by 150,000 miles of the dated reports had been filed, with 1 filed above the top of the chart.
The busiest stretch is between 0 and 10,000 miles, which alone holds 21% of the dated reports.
48% of the dated reports were filed below 36,000 miles, which is early enough that a fair number of these cars were still under a factory warranty when the owner complained.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
Showing the 12 most-reported failure modes of 50. The full list is in the table below.
How reports accumulate
Every report with an odometer reading, cumulative, from 0 to 200,000 miles. A further 1 report came in above that, which is why the line stops short of the top. A curve that climbs early is a car with early problems, whatever its total.
- Line share of reports filed by that mileage
- Dashed the median reported mileage
How bad it is when it goes
Across the named modes, 5 mention a crash, 4 a fire and 9 an injury. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.
The average severity weight across every report on this year is 3.40, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.
What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: other lighting problem at $120–$1,200, other electrical problem at $250–$2,000, headlight failure or clouding at $150–$1,800 and water pump failure at $500–$2,200. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.
21% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.
Every reported failure mode
| Failure mode | System | Reports | With reading | 25th | Median | 75th | Per 1,000 | Typical repair | Severity |
|---|---|---|---|---|---|---|---|---|---|
| Other lighting problem | lighting | 84 | 13 | 63k | 67k | 74k | 4.4 | $120–$1,200 | Moderate |
| Other electrical problem | electrical | 42 | 14 | 56k | 64k | 72k | 2.2 | $250–$2,000 | Moderate |
| Headlight failure or clouding | lighting | 30 | 4 | — | 80k | — | 1.6 | $150–$1,800 | Moderate |
| Water pump failure | cooling | 27 | 2 | — | 57k | — | 1.4 | $500–$2,200 | High |
| Excessive oil consumption | engine | 22 | 3 | — | 108k | — | 1.1 | $900–$6,500 | High |
| Other engine problem | engine | 20 | 4 | — | 43k | — | 1.0 | $300–$4,000 | High |
| Other suspension problem | suspension | 18 | 2 | — | 7k | — | 0.9 | $350–$2,000 | Moderate |
| Other steering problem | steering | 11 | 6 | — | 25k | — | 0.6 | $350–$2,400 | High |
| Other fuel system problem | fuel | 9 | 3 | — | 30k | — | 0.5 | $300–$2,200 | High |
| Seat belt or retractor failure | airbag | 8 | 6 | — | 100 | — | 0.4 | $200–$900 | High |
| Sunroof failure or glass breakage | body | 8 | 4 | — | 20k | — | 0.4 | $700–$4,500 | High |
| Software fault or failed update | software | 8 | 3 | — | 63k | — | 0.4 | $0–$600 | Moderate |
| Other brake problem | brakes | 7 | 4 | — | 7k | — | 0.4 | $300–$1,800 | High |
| Complete engine failure or seizure | engine | 6 | 0 | — | — | — | 0.3 | $4,500–$12,000 | Critical |
| Fuel leak or fuel odor | fuel | 6 | 5 | — | 5k | — | 0.3 | $300–$2,500 | Critical |
| Strut, shock or spring failure | suspension | 6 | 0 | — | — | — | 0.3 | $500–$2,000 | Moderate |
| Other wheel or tire problem | wheels | 6 | 5 | — | 16k | — | 0.3 | $200–$1,500 | High |
| Other visibility problem | glass | 6 | 6 | — | 6k | — | 0.3 | $150–$1,400 | Moderate |
| Fuel pump failure | fuel | 5 | 1 | — | 4k | — | 0.3 | $600–$2,600 | High |
| Other driver assistance problem | adas | 5 | 2 | — | 31k | — | 0.3 | $250–$1,800 | High |
| Cruise control failure | adas | 4 | 0 | — | — | — | 0.2 | $200–$1,400 | High |
| Other body or interior problem | body | 4 | 1 | — | 100k | — | 0.2 | $200–$2,000 | Moderate |
| Ignition switch, key fob or immobilizer failure | electrical | 3 | 2 | — | 49k | — | 0.2 | $250–$1,500 | High |
| Loss of braking | brakes | 3 | 3 | — | 7k | — | 0.2 | $400–$3,000 | Critical |
| Premature brake pad or rotor wear | brakes | 3 | 2 | — | 12k | — | 0.2 | $300–$1,400 | Moderate |
| Lane keep or steering assist fault | adas | 3 | 3 | — | 17k | — | 0.2 | $200–$1,600 | High |
| Steering rack, gear or tie rod failure | steering | 3 | 1 | — | 70k | — | 0.2 | $700–$2,600 | High |
| Other powertrain problem | transmission | 3 | 1 | — | 89k | — | 0.2 | $400–$4,500 | High |
| Oil leak | engine | 2 | 0 | — | — | — | 0.1 | $250–$2,200 | Moderate |
| Complete transmission failure | transmission | 2 | 1 | — | 143k | — | 0.1 | $2,800–$8,000 | Critical |
| CV axle or driveshaft failure | drivetrain | 2 | 0 | — | — | — | 0.1 | $450–$2,200 | High |
| Fuel tank, filler or EVAP failure | fuel | 2 | 0 | — | — | — | 0.1 | $250–$1,800 | Moderate |
| Instrument cluster or gauge failure | infotainment | 2 | 1 | — | 11k | — | 0.1 | $350–$1,400 | Moderate |
| Control arm, ball joint or bushing failure | suspension | 2 | 0 | — | — | — | 0.1 | $400–$2,200 | High |
| Rust or structural corrosion | body | 2 | 2 | — | 55k | — | 0.1 | $500–$6,000 | High |
| Door latch or handle failure | body | 2 | 0 | — | — | — | 0.1 | $250–$1,200 | High |
| Misfire or rough idle | engine | 1 | 0 | — | — | — | 0.1 | $250–$1,600 | Moderate |
| Torque converter failure | transmission | 1 | 0 | — | — | — | 0.1 | $1,100–$3,200 | High |
| Differential or transfer case failure | drivetrain | 1 | 1 | — | 75k | — | 0.1 | $900–$4,200 | High |
| Fuel gauge or level sensor failure | fuel | 1 | 0 | — | — | — | 0.1 | $300–$1,200 | Moderate |
| Alternator or charging system failure | electrical | 1 | 0 | — | — | — | 0.1 | $450–$1,600 | High |
| Control module (ECM/PCM/BCM) failure | electrical | 1 | 1 | — | 47k | — | 0.1 | $700–$3,000 | High |
| Infotainment screen failure | infotainment | 1 | 0 | — | — | — | 0.1 | $400–$2,600 | Low |
| Backup camera failure | infotainment | 1 | 0 | — | — | — | 0.1 | $250–$1,200 | Moderate |
| ABS module or sensor failure | brakes | 1 | 1 | — | 145k | — | 0.1 | $500–$2,400 | High |
| Airbag failed to deploy in a crash | airbag | 1 | 1 | — | 80k | — | 0.1 | $1,000–$5,000 | Critical |
| Alignment fault and uneven tire wear | suspension | 1 | 1 | — | 13k | — | 0.1 | $150–$1,200 | Moderate |
| Liftgate, tailgate or trunk failure | body | 1 | 1 | — | 40k | — | 0.1 | $250–$1,500 | Moderate |
| Tail light, brake light or signal failure | lighting | 1 | 1 | — | 81k | — | 0.1 | $100–$900 | Moderate |
| Other speed control problem | adas | 1 | 1 | — | 34k | — | 0.1 | $250–$2,000 | Critical |
| Unclassified problem | other | 19 | 8 | 7k | 17k | 23k | 1.0 | — | Moderate |
Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound. Repair costs are typical independent-shop ranges for the failure, not figures from these reports.
How often, against how many were built
Scaled by an estimate of how many of these cars exist, the 2017 Audi Q7 draws about 21 per 1,000 vehicles, which puts it in the 94th percentile of complaint rates among 2017 vehicles we can rate.
That denominator is the weakest number on the page and it is fair to say so plainly. Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound.
The working figure is 19,205 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2017 vehicles, which is what the risk score uses, is far more robust than the rate itself.
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The odometer reading is the one the owner gave.
Other electrical problem
Tl* the contact owns a 2017 audi q7. While the vehicle was stopped at a red light or stop sign, it stalled and shut off. The contact had to push the start button for the vehicle to return to normal. When the contact came to a stop, the failure recurred. The contact stated that the failure became more consistent. The contact had not taken the vehicle to a certified mechanic or dealer. The vehicle was not diagnosed or repaired. The approximate failure mileage was 30,000.
Recalls on the 2017 model year
NHTSA has issued 7 recall campaigns covering the 2017 Audi Q7, affecting an estimated 50,091 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.
The campaigns cover steering, fuel system, gasoline:fuel injection system:fuel rail, air bags:frontal:driver side:inflator module and steering:electric power assist system. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.
One caution about reading these together: a recall usually raises the complaint count for the same part, because owners who read about it go and file. The mileages stay informative; the counts get noisy.
STEERING
229 vehicles 2020-03-16- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
- Consequence
- A sudden loss of loss of steering control may increase the risk of a crash.
- Remedy
- Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
74,881 vehicles 2019-01-16- Defect
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
- Consequence
- A fuel leak in the presence of an ignition source can increase risk of a fire.
- Remedy
- Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
5,947 vehicles 2016-12-29- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
- Consequence
- In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
- Remedy
- Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
STEERING:ELECTRIC POWER ASSIST SYSTEM
8 vehicles 2016-09-08- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
- Consequence
- With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
- Remedy
- Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.
ELECTRICAL SYSTEM:SOFTWARE
79,895 vehicles 2016-09-06- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence
- If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
- Remedy
- Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
SEATS:MID/REAR ASSEMBLY
19,205 vehicles 2016-09-06- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
- Consequence
- If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.
- Remedy
- Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
14,535 vehicles 2016-07-08- Defect
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Consequence
- Air bags that deploy with excessive force may increase the risk of injury.
- Remedy
- Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.
Recall work is free at a franchised dealer regardless of the car's age. Check the VIN at nhtsa.gov/recalls before assuming it was done.
How it ranks in the 2017 field
The score at the top of the page, placed among its peers. The zones are the same thresholds the scorer applies, read out of the scorer itself, so the picture and the band word cannot disagree.
Scores are ranked within the model year, never across years, because an older car has had longer to accumulate reports.
- Left fewer and less serious reports
- Right more, or worse
- Marker this vehicle
Better and worse years of the same car
High risk for a 2017 — 107th riskiest of the 263 2017 vehicles we can rate. Every score on this site is a rank inside its own model year, which is what makes a 2004 and a 2019 comparable at all.
Across the 17 model years of this car that carry enough reports to score, 2011 comes out best at 60 and 2023 worst at 80, with 2017 itself at 75.
If the model year is negotiable, 2011, 2008, 2012, 2009, 2013, 2007, 2014, 2025, 2015, 2010, 2020 and 2021 score lower than 2017 by a margin worth acting on. Same body, same engines, different luck — usually a supplier change or a mid-cycle fix, which the complaint data can show but never explain.
Within the 2017–2023 generation specifically, 2020 is the strongest year at 71 and 2023 the weakest at 80.
Scores compare each year against other cars of the same model year, so a low number on an older car is a real result and not an artefact of age.
Shorter is better. Years with too few reports to score are shown without a bar rather than as a zero, because no data is not good news.
Within the 2017-2023 generation, 2020 Audi Q7 scores best at 71 and 2023 Audi Q7 worst at 80.
Where to spend the inspection money
The mileages below are where the first quarter of reports for each mode had already been filed, which makes them the point at which a fault is worth looking for rather than the point at which it happens: other electrical problem from about 56k and other lighting problem from about 63k.
On a 2017 Audi Q7 with more miles than that on it, the useful question to put to a seller or a mechanic is whether other electrical problem has been dealt with, and if so with what parts and at whose expense. A car that has already had the repair is in a different position from one that has not.
Treat it as where to point the inspection, not as a prediction. A well-maintained example can sail past every mileage on this page, and a neglected one can fail well before the first of them.
Where these figures stop being useful
409 owner reports; fleet size estimated from this year's own recall paperwork. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.
Of those 409 reports, 120 carried an odometer reading, so the mileages here describe 29% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".
The failure modes are assigned by software reading the owner's own words, which is accurate in bulk and wrong in individual cases. A mode with a handful of reports may contain a misfiled one.
And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.
Questions this page answers
What are the most common problems with the 2017 Audi Q7?
The most-reported failures are other lighting problem (84 reports, median 65,000 miles), other electrical problem (42 reports, median 65,000 miles) and headlight failure or clouding (30 reports, median 80,000 miles). Counts come from owner complaints filed with NHTSA, which are voluntary, so they show what owners bothered to report rather than every fault that occurred.
At what mileage do 2017 Audi Q7 problems start?
Other electrical problem is the earliest failure mode to show up, with a median reported mileage of 65,000 miles and a quarter of reports before 55,000 miles. Across all failure modes on this year, the median report sits at 40,000 miles.
Is the 2017 Audi Q7 reliable?
It scores 75 out of 100 on our risk index, which is high — 107th riskiest of the 263 2017 vehicles we can rate. The score is a comparison against other 2017 vehicles, not a prediction about any individual car, and it is built from complaint rates, severity and how early failures appear.
Which year of the Audi Q7 is best?
Within the 2017–2023 generation, 2020 scores best at 71 out of 100 and 2023 worst at 80. Same body, same engines, different luck.
Where this comes from. Every figure above is computed from NHTSA owner complaints and recall records for this exact make, model and year. Complaints are voluntary and self-selected, so treat counts as a floor. The methodology page writes out each formula, and the same numbers are available as JSON.
What breaks at my mileage Compare with another car
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed