AtWhatMileage
Model year report

2014 Volkswagen Jetta Sportwagen: what breaks, and at what mileage

What breaks on the 2014 Volkswagen Jetta Sportwagen

On the 2014 Volkswagen Jetta Sportwagen, the failure owners report most often is strut, shock or spring failure, with 7 reports on file. Across every failure mode on this year, half the dated reports were filed before 77,500 miles. Overall it scores 65 out of 100, high risk for a 2014.

High risk for a 2014 — 235th riskiest of the 270 2014 vehicles we can rate. 46 owner reports; fleet size estimated from this year's own recall paperwork.

The failures owners actually file about

Owners have reported 19 named failure modes on the 2014 Volkswagen Jetta Sportwagen, and the three most-reported carry 39% of everything filed.

Strut, shock or spring failure leads with 7 reports and about 0.7 per 1,000 vehicles.

Fuel pump failure follows with 6 reports, median 30,000 miles.

Airbag warning light or occupant sensor fault follows with 5 reports, median 75,000 miles.

By system, the reports fall mostly into suspension (9), engine (8) and fuel (6).

The mileage the reports cluster at

28 of the reports on the 2014 Volkswagen Jetta Sportwagen came with an odometer reading, and half of those were filed before 77,500 miles.

Cumulatively, 32% by 50,000 miles and 75% by 100,000 miles of the dated reports had been filed.

The busiest stretch is between 30,000 and 40,000 miles, which alone holds 18% of the dated reports.

25% of the dated reports were filed below 36,000 miles.

Median
  1. Strut, shock or spring failure 90k
  2. Fuel pump failure 31k
  3. Airbag warning light or occupant sensor fault 77k
  4. Turbocharger or supercharger failure 102k
  5. Other engine problem 67k
  6. No-start or intermittent start failure 46k
  7. Wiper or washer failure
    no odometer readings given
    —
  8. Other electrical problem
    no odometer readings given
    —
  9. Other suspension problem 100k
  10. Other wheel or tire problem 110k
  11. Transmission will not engage a gear
    no odometer readings given
    —
  12. Complete transmission failure
    no odometer readings given
    —

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

Showing the 12 most-reported failure modes of 19. The full list is in the table below.

How reports accumulate

Share of reports filed by each mileage
half by 77.1k

Every report with an odometer reading, cumulative, from 0 to 200,000 miles. A curve that climbs early is a car with early problems, whatever its total.

  • Line share of reports filed by that mileage
  • Dashed the median reported mileage

How bad it is when it goes

Across the named modes, 4 mention a crash and 1 an injury. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.

The average severity weight across every report on this year is 4.20, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.

What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: strut, shock or spring failure at $500–$2,000, fuel pump failure at $600–$2,600, airbag warning light or occupant sensor fault at $300–$1,600 and turbocharger or supercharger failure at $1,500–$4,500. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.

22% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.

Every reported failure mode

Mileage figures are percentiles of owner-reported readings. Click a column to sort.
Failure mode System Reports With reading 25th Median 75th Per 1,000 Typical repair Severity
Strut, shock or spring failure suspension 7 4 — 90k — 0.7 $500–$2,000 Moderate
Fuel pump failure fuel 6 5 — 31k — 0.6 $600–$2,600 High
Airbag warning light or occupant sensor fault airbag 5 3 — 77k — 0.5 $300–$1,600 High
Turbocharger or supercharger failure engine 3 3 — 102k — 0.3 $1,500–$4,500 High
Other engine problem engine 3 1 — 67k — 0.3 $300–$4,000 High
No-start or intermittent start failure engine 2 2 — 46k — 0.2 $200–$1,800 Moderate
Wiper or washer failure glass 2 0 — — — 0.2 $120–$800 Moderate
Other electrical problem electrical 2 0 — — — 0.2 $250–$2,000 Moderate
Other suspension problem suspension 2 1 — 100k — 0.2 $350–$2,000 Moderate
Other wheel or tire problem wheels 2 1 — 110k — 0.2 $200–$1,500 High
Transmission will not engage a gear transmission 1 0 — — — 0.1 $1,500–$6,000 Critical
Complete transmission failure transmission 1 0 — — — 0.1 $2,800–$8,000 Critical
Alternator or charging system failure electrical 1 1 — 92k — 0.1 $450–$1,600 High
Wiring harness or short circuit electrical 1 1 — 16k — 0.1 $400–$3,500 High
Control module (ECM/PCM/BCM) failure electrical 1 0 — — — 0.1 $700–$3,000 High
Ignition switch, key fob or immobilizer failure electrical 1 1 — 90k — 0.1 $250–$1,500 High
Other steering problem steering 1 0 — — — 0.1 $350–$2,400 High
Other speed control problem adas 1 1 — 67k — 0.1 $250–$2,000 Critical
Other body or interior problem body 1 1 — 34k — 0.1 $200–$2,000 Moderate
Unclassified problem other 3 3 — 66k — 0.3 — Moderate

Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound. Repair costs are typical independent-shop ranges for the failure, not figures from these reports.

How often, against how many were built

Scaled by an estimate of how many of these cars exist, the 2014 Volkswagen Jetta Sportwagen draws about 4.3 per 1,000 vehicles, which puts it in the 83rd percentile of complaint rates among 2014 vehicles we can rate.

That denominator is the weakest number on the page and it is fair to say so plainly. Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound.

The working figure is 10,636 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2014 vehicles, which is what the risk score uses, is far more robust than the rate itself.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The odometer reading is the one the owner gave.

Fuel pump failure

Volkswagen tdi high pressure fuel pump failed, causing car to suddenly stall in left lane of local highway rt-198 in burtonsville, md. I was in motion in traffic stalled as I was coming through intersection at rt-198 and rt-29.

30,628 miles NHTSA complaint 1265051 filed 2016-03-02

Volkswagen tdi high pressure fuel pump failed, causing car to suddenly stall in left lane of local highway rt-198 in burtonsville, md. I was in motion in traffic stalled as I was coming through intersection at rt-198 and rt-29.

30,628 miles NHTSA complaint 1265052 filed 2016-03-02

Recalls on the 2014 model year

NHTSA has issued 1 recall campaign covering the 2014 Volkswagen Jetta Sportwagen, affecting an estimated 10,636 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.

The campaigns cover air bags:frontal:driver side:inflator module. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.

Recalls also distort complaint counts. Publicity about a campaign reminds owners that complaining is possible, so reports for a recalled component often spike after the recall rather than before it.

16V078000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

659,493 vehicles 2016-02-10
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Recall work is free at a franchised dealer regardless of the car's age. Check the VIN at nhtsa.gov/recalls before assuming it was done.

How it ranks in the 2014 field

The score at the top of the page, placed among its peers. The zones are the same thresholds the scorer applies, read out of the scorer itself, so the picture and the band word cannot disagree.

Risk score against the rest of the 2014 field

Scores are ranked within the model year, never across years, because an older car has had longer to accumulate reports.

  • Left fewer and less serious reports
  • Right more, or worse
  • Marker this vehicle

Better and worse years of the same car

High risk for a 2014 — 235th riskiest of the 270 2014 vehicles we can rate. The comparison is always within the same model year, so an older car is never penalised for having had longer to break.

Across the 6 model years of this car that carry enough reports to score, 2009 comes out best at 60 and 2014 worst at 65, with 2014 itself at 65.

If the model year is negotiable, 2009, 2011, 2012 and 2013 score lower than 2014 by a margin worth acting on. Same body, same engines, different luck — usually a supplier change or a mid-cycle fix, which the complaint data can show but never explain.

Within the 2008–2014 generation specifically, 2009 is the strongest year at 60 and 2014 the weakest at 65.

Scores compare each year against other cars of the same model year, so a low number on an older car is a real result and not an artefact of age.

Risk score by model year, out of 100

Shorter is better. Years with too few reports to score are shown without a bar rather than as a zero, because no data is not good news.

Within the 2008-2014 generation, 2009 Volkswagen Jetta Sportwagen scores best at 60 and 2014 Volkswagen Jetta Sportwagen worst at 65.

The limits of complaint data

46 owner reports; fleet size estimated from this year's own recall paperwork. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.

Of those 46 reports, 28 carried an odometer reading, so the mileages here describe 61% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".

Named failure modes come from matching phrases in the complaint text, so a badly worded complaint can land in the wrong bucket. The effect washes out across hundreds of reports and does not wash out across five.

And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.

Questions this page answers

What are the most common problems with the 2014 Volkswagen Jetta Sportwagen?

The most-reported failures are strut, shock or spring failure (7 reports, median 90,000 miles), fuel pump failure (6 reports, median 30,000 miles) and airbag warning light or occupant sensor fault (5 reports, median 75,000 miles). Counts come from owner complaints filed with NHTSA, which are voluntary, so they show what owners bothered to report rather than every fault that occurred.

Is the 2014 Volkswagen Jetta Sportwagen reliable?

It scores 65 out of 100 on our risk index, which is high — 235th riskiest of the 270 2014 vehicles we can rate. The score is a comparison against other 2014 vehicles, not a prediction about any individual car, and it is built from complaint rates, severity and how early failures appear.

Which year of the Volkswagen Jetta Sportwagen is best?

Within the 2008–2014 generation, 2009 scores best at 60 out of 100 and 2014 worst at 65. Same body, same engines, different luck.

Where this comes from. Every figure above is computed from NHTSA owner complaints and recall records for this exact make, model and year. Complaints are voluntary and self-selected, so treat counts as a floor. The methodology page writes out each formula, and the same numbers are available as JSON.

What breaks at my mileage Compare with another car

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed