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Steering · 12 owner reports

Steering column or shaft failure on the 2002 Toyota Tundra

Reports of this failure 12
With an odometer reading 8
Reports per 1,000 built 0.2 per 1,000
Filed below 36,000 miles 0%
Mention a crash, fire or injury 0
Typical repair $600–$2,500
What it means when it happens Critical
Rank among this year's problems 13th

When steering column or shaft failure gets reported

Owners of the 2002 Toyota Tundra report steering column or shaft failure at a median of 125,000 miles. A quarter of the reports come in before 110,000 miles and a quarter after 135,000 miles, from 8 reports that carried an odometer reading.

A part like this is normally expected to survive 85,000 miles. It is the 13th most-reported problem on this model year.

The mileage distribution

The reported range runs from 60,000 miles at the tenth percentile to 155,000 miles at the ninetieth, a spread of 93,360 miles across the middle 80% of reports.

A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.

0% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 8 odometer readings owners gave.
10th25thMedian 75th90th
61,640 miles 107,500 miles 126,000 miles 136,250 miles 155,000 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $600–$2,500 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

This mode is classified as critical, which means a failure can leave the car unable to stop, steer, or stay out of the way of traffic. It is weighted accordingly in the risk score.

The same failure on other years

The same failure is reported on 7 model years of this car. It shows up earliest on the 2000, at a median of 45,000 miles, and latest on the 2025 at 135,000 miles.

By volume the 2002 is the worst of them, which makes this a problem of this specific year rather than of the model as a whole.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

The shift lever broke from the steering column while I was shifting from park to drive. The metal support surrounding the steering column broke. The truck was totally disabled and needed to be towed. The shaft sub-assembly, the tube sub-assembly, the support tilt steering assembly, and some screws, bolts and washers needed to be replaced. I asked to save the old parts. *nm

64,000 miles NHTSA complaint 578773 filed 2006-04-10

2002 toyota tundra. Consumer states there is a serious problem with the steering column housing support. *kb the consumer stated after starting the vehicle and subsequently attempting to shift the gear into reverse , the gear shift lever broke free at the steering column. Despite the failure the consumer was able to stop the vehicle. When the consumer arrived home, he was able to park the vehicle, but he was unable to shift into any other gear. The consumer stated it appeared the cast aluminum components supporting the transmission shift lever appeared to be flawed. *jb

56,134 miles NHTSA complaint 829288 filed 2010-12-06

When attempting to put the truck in gear to leave a gas station the entire shifter mechanism broke off at the mount within the steering column. After 1 google search it shows this is very common with my tundra truck (many postings and complaints-issues). I was in a pickle to move my vehicle and was not safe in doing so. *tr

155,000 miles NHTSA complaint 1086856 filed 2014-07-16

Also reported on the 2002 Toyota Tundra

Other brake problem

75 reports median 29k

Other body or interior problem

72 reports median 106k

Rust or structural corrosion

68 reports median 129k

Premature brake pad or rotor wear

28 reports median 22k

How far this goes

Complaints are voluntary, so 12 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does steering column or shaft failure happen on the 2002 Toyota Tundra?

Across 8 owner reports that included an odometer reading, half were filed by 125,000 miles. A quarter were filed before 110,000 miles and a quarter after 135,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is steering column or shaft failure on the 2002 Toyota Tundra?

12 reports have been filed with NHTSA, about 0.2 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed