Control module (ECM/PCM/BCM) failure on the 2014 RAM 3500
2 crashes 2 of the 6 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
Only 6 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.
When control module (ecm/pcm/bcm) failure gets reported
There are 6 reports of control module (ECM/PCM/BCM) failure on the 2014 RAM 3500, 6 with a mileage attached. That is too few to place the failure on the odometer with any confidence.
A part like this is normally expected to survive 92,000 miles. It is the 14th most-reported problem on this model year.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| — | — | 111,875 miles | — | — |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 2 a crash is mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $700–$3,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 7 model years of this car. It shows up earliest on the 2015, at a median of 5,000 miles, and latest on the 2014 at 110,000 miles.
By volume the 2018 carries the most reports, with 60; the 2014 has 6. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
May 24, 2016, I was stopped for a roadside DOT inspection. That inspection revealed that the brake lights on my truck were not working. All other lights were operable, turn signals, parking lights, tail lights, reverse lights, emergency flashers. However the brake lights on the trailer I was towing were operating properly.as were all other lights on the trailer. After attempting repairs myself, checking fuses, inspecting wiring, replaced brake light control switch, I took the truck to a ram dealer for repairs. The truck was taken to the ram dealer may 31, 2016. I am typing this on july 1, 2016. The dealer has not been able to make repairs and still has the truck. The service manager says it is the ABS brake control module that is the malfunction but they still have not been able to affect a repair. The dealer has had the truck for more than a month.
Vehicle is a 2014 ram 3500 turbo diesel. The computer systems have required numerous updates and have failed 3 times when travelling. The brakes failed when new and a computer update fixed that after I had an accident. The PCM engine controller failed at 20,000 and shut us down while towing a large 5th wheel. In july 2016 the PCM failed and the DEF would not feed; again broken down with a large 5th wheel attached to the truck. On october 8, 2016 at 41,700 miles the DEF system has failed again leaving us stranded again while on the road. It is extremely dangerous to be stuck beside the highway with a broken down truck due to repeated computer failures. This problem is also limiting our travel plans because of the fear and danger associated with an unreliable truck. I think that this truck should be returned to the dealer and we should be given a new truck.
Vehicle is a 2014 ram 3500 turbo diesel. The computer systems have required numerous updates and have failed 3 times when travelling. The brakes failed when new and a computer update fixed that after I had an accident. The PCM engine controller failed at 20,000 and shut us down while towing a large 5th wheel. In july 2016 the PCM failed and the DEF would not feed; again broken down with a large 5th wheel attached to the truck. On october 8, 2016 at 41,700 miles the DEF system has failed again leaving us stranded again while on the road. It is extremely dangerous to be stuck beside the highway with a broken down truck due to repeated computer failures. This problem is also limiting our travel plans because of the fear and danger associated with an unreliable truck. I think that this truck should be returned to the dealer and we should be given a new truck.
Also reported on the 2014 RAM 3500
Other steering problem
Other powertrain problem
Other suspension problem
Other engine problem
Other electrical problem
Other fuel system problem
How far this goes
This page is kept out of search results because 6 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.
Complaints are voluntary, so 6 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does control module (ecm/pcm/bcm) failure happen on the 2014 RAM 3500?
Across 6 owner reports that included an odometer reading, half were filed by 110,000 miles. A quarter were filed before — and a quarter after —. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is control module (ecm/pcm/bcm) failure on the 2014 RAM 3500?
6 reports have been filed with NHTSA, about 0.1 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed