AtWhatMileage
Software · 12 owner reports

Software fault or failed update on the 2014 RAM 1500

Reports of this failure 12
With an odometer reading 8
Reports per 1,000 built 0.1 per 1,000
Filed below 36,000 miles 38%
Mention a crash, fire or injury 0
Typical repair $0–$600
What it means when it happens Moderate
Rank among this year's problems 40th

When software fault or failed update gets reported

Owners of the 2014 RAM 1500 report software fault or failed update at a median of 50,000 miles. A quarter of the reports come in before 25,000 miles and a quarter after 50,000 miles, from 8 reports that carried an odometer reading.

A part like this is normally expected to survive 30,000 miles. It is the 40th most-reported problem on this model year.

The mileage distribution

The reported range runs from 2,200 miles at the tenth percentile to 65,000 miles at the ninetieth, a spread of 62,795 miles across the middle 80% of reports.

A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.

38% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 8 odometer readings owners gave.
10th25thMedian 75th90th
2,245 miles 26,811 miles 48,000 miles 51,000 miles 65,040 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $0–$600 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 8 model years of this car. It shows up earliest on the 2018, at a median of 25 miles, and latest on the 2025 at 135,000 miles.

By volume the 2015 carries the most reports, with 28; the 2014 has 12. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

Median
  1. 2013 RAM 1500 software fault or failed update 75k
  2. 2014 (this one) 48k
  3. 2015 RAM 1500 software fault or failed update 72k
  4. 2016 RAM 1500 software fault or failed update 41k
  5. 2017 RAM 1500 software fault or failed update
    no odometer readings given
    —
  6. 2018 RAM 1500 software fault or failed update 25
  7. 2019 RAM 1500 software fault or failed update 47k
  8. 2020 RAM 1500 software fault or failed update
    no odometer readings given
    —
  9. 2021 RAM 1500 software fault or failed update 71k
  10. 2022 RAM 1500 software fault or failed update
    no odometer readings given
    —
  11. 2023 RAM 1500 software fault or failed update
    no odometer readings given
    —
  12. 2025 RAM 1500 software fault or failed update 136k

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Purchased this truck in december 2014. The mileage is 23,800 as of 4/7/2016 date miles problem 2/7/15 2245 check engine light came on (grill shutter broke) 2/17/15 2756 software update needed on transmission 10/24/15 15992 airbag recall 1/16/16 19975 idler pulley started squealing (replaced) 4/7/16 23,800 check engine light came on oil pressure sensor bad (replaced)

2,245 miles NHTSA complaint 1273742 filed 2016-04-07

Purchased this truck in december 2014. The mileage is 23,800 as of 4/7/2016 date miles problem 2/7/15 2245 check engine light came on (grill shutter broke) 2/17/15 2756 software update needed on transmission 10/24/15 15992 airbag recall 1/16/16 19975 idler pulley started squealing (replaced) 4/7/16 23,800 check engine light came on oil pressure sensor bad (replaced)

2,245 miles NHTSA complaint 1273743 filed 2016-04-07

Also reported on the 2014 RAM 1500

Other steering problem

244 reports median 94k

Other engine problem

205 reports median 70k

Other powertrain problem

139 reports median 42k

ABS module or sensor failure

125 reports median 108k

Other electrical problem

115 reports median 40k

Other fuel system problem

110 reports median 64k

How far this goes

Complaints are voluntary, so 12 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does software fault or failed update happen on the 2014 RAM 1500?

Across 8 owner reports that included an odometer reading, half were filed by 50,000 miles. A quarter were filed before 25,000 miles and a quarter after 50,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is software fault or failed update on the 2014 RAM 1500?

12 reports have been filed with NHTSA, about 0.1 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed