AtWhatMileage
Model year report

2013 Mercedes Benz E550: what breaks, and at what mileage

What breaks on the 2013 Mercedes Benz E550

On the 2013 Mercedes Benz E550, the failure owners report most often is airbag inflator rupture, with 6 reports on file. Across every failure mode on this year, half the dated reports were filed before 25,000 miles. Overall it scores 73 out of 100, high risk for a 2013.

High risk for a 2013 — 121st riskiest of the 284 2013 vehicles we can rate. 22 owner reports; fleet size estimated from this year's own recall paperwork.

What owners report breaking

Owners have reported 11 named failure modes on the 2013 Mercedes Benz E550, and the three most-reported carry 45% of everything filed.

Airbag inflator rupture leads with 6 reports and about 1.5 per 1,000 vehicles.

Wiring harness or short circuit follows with 2 reports, median 90,000 miles.

Brake line, hose or caliper failure follows with 2 reports, median 90,000 miles.

By system, the reports fall mostly into airbag (6), suspension (4) and brakes (3).

When these failures get reported

13 of the reports on the 2013 Mercedes Benz E550 came with an odometer reading, and half of those were filed before 25,000 miles.

Cumulatively, 54% by 50,000 miles of the dated reports had been filed.

The busiest stretch is between 0 and 10,000 miles, which alone holds 23% of the dated reports.

54% of the dated reports were filed below 36,000 miles, which is early enough that a fair number of these cars were still under a factory warranty when the owner complained.

Median
  1. Airbag inflator rupture
    no odometer readings given
    —
  2. Wiring harness or short circuit 89k
  3. Brake line, hose or caliper failure 92k
  4. Control arm, ball joint or bushing failure
    no odometer readings given
    —
  5. Other suspension problem 35k
  6. Software fault or failed update 21k
  7. Other engine problem 60
  8. Other brake problem 70k
  9. Other wheel or tire problem 13k
  10. Other driver assistance problem 21k
  11. Other body or interior problem 60

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

How reports accumulate

Share of reports filed by each mileage
half by 24k

Every report with an odometer reading, cumulative, from 0 to 200,000 miles. A curve that climbs early is a car with early problems, whatever its total.

  • Line share of reports filed by that mileage
  • Dashed the median reported mileage

What happens when these parts fail

Nothing in the reports on the 2013 Mercedes Benz E550 mentions a crash, a fire or an injury. That is the ordinary case and it is worth stating: most defect complaints are about a car that stopped working, not one that hurt somebody.

The average severity weight across every report on this year is 4.55, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.

What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: airbag inflator rupture at $0–$0, wiring harness or short circuit at $400–$3,500, brake line, hose or caliper failure at $250–$1,600 and control arm, ball joint or bushing failure at $400–$2,200. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.

5% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.

Every reported failure mode

Mileage figures are percentiles of owner-reported readings. Click a column to sort.
Failure mode System Reports With reading 25th Median 75th Per 1,000 Typical repair Severity
Airbag inflator rupture airbag 6 0 — — — 1.5 $0–$0 Critical
Wiring harness or short circuit electrical 2 2 — 89k — 0.5 $400–$3,500 High
Brake line, hose or caliper failure brakes 2 2 — 92k — 0.5 $250–$1,600 Critical
Control arm, ball joint or bushing failure suspension 2 0 — — — 0.5 $400–$2,200 High
Other suspension problem suspension 2 2 — 35k — 0.5 $350–$2,000 Moderate
Software fault or failed update software 1 1 — 21k — 0.3 $0–$600 Moderate
Other engine problem engine 1 1 — 60 — 0.3 $300–$4,000 High
Other brake problem brakes 1 1 — 70k — 0.3 $300–$1,800 High
Other wheel or tire problem wheels 1 1 — 13k — 0.3 $200–$1,500 High
Other driver assistance problem adas 1 1 — 21k — 0.3 $250–$1,800 High
Other body or interior problem body 1 1 — 60 — 0.3 $200–$2,000 Moderate
Unclassified problem other 2 1 — 24k — 0.5 — Moderate

Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound. Repair costs are typical independent-shop ranges for the failure, not figures from these reports.

How often, against how many were built

Scaled by an estimate of how many of these cars exist, the 2013 Mercedes Benz E550 draws about 5.7 per 1,000 vehicles, which puts it in the 86th percentile of complaint rates among 2013 vehicles we can rate.

That denominator is the weakest number on the page and it is fair to say so plainly. Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound.

The working figure is 3,887 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2013 vehicles, which is what the risk score uses, is far more robust than the rate itself.

Recalls on the 2013 model year

NHTSA has issued 5 recall campaigns covering the 2013 Mercedes Benz E550, affecting an estimated 13,656 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.

The campaigns cover communication, air bags:frontal:passenger side:inflator module and air bags:frontal. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.

Recalls also distort complaint counts. Publicity about a campaign reminds owners that complaining is possible, so reports for a recalled component often spike after the recall rather than before it.

19V787000

COMMUNICATION

24,226 vehicles 2019-11-01
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
19V010000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

288,779 vehicles 2019-01-09
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic…
Consequence
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
18V043000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

132,167 vehicles 2018-01-10
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A."…
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
17V627000

AIR BAGS:FRONTAL

495,290 vehicles 2017-10-06
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic…
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
15V088000

STRUCTURE:BODY:HOOD

147,224 vehicles 2015-02-13
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may…
Consequence
If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.

Recall work is free at a franchised dealer regardless of the car's age. Check the VIN at nhtsa.gov/recalls before assuming it was done.

How it ranks in the 2013 field

The score at the top of the page, placed among its peers. The zones are the same thresholds the scorer applies, read out of the scorer itself, so the picture and the band word cannot disagree.

Risk score against the rest of the 2013 field

Scores are ranked within the model year, never across years, because an older car has had longer to accumulate reports.

  • Left fewer and less serious reports
  • Right more, or worse
  • Marker this vehicle

Where 2013 sits in the model line

High risk for a 2013 — 121st riskiest of the 284 2013 vehicles we can rate. The comparison is always within the same model year, so an older car is never penalised for having had longer to break.

Across the 7 model years of this car that carry enough reports to score, 2008 comes out best at 64 and 2013 worst at 73, with 2013 itself at 73.

If the model year is negotiable, 2008, 2007, 2014 and 2010 score lower than 2013 by a margin worth acting on. Same body, same engines, different luck — usually a supplier change or a mid-cycle fix, which the complaint data can show but never explain.

Within the 2010–2017 generation specifically, 2014 is the strongest year at 66 and 2013 the weakest at 73.

Scores compare each year against other cars of the same model year, so a low number on an older car is a real result and not an artefact of age.

Risk score by model year, out of 100

Shorter is better. Years with too few reports to score are shown without a bar rather than as a zero, because no data is not good news.

Within the 2010-2017 generation, 2014 Mercedes Benz E550 scores best at 66 and 2013 Mercedes Benz E550 worst at 73.

Where these figures stop being useful

22 owner reports; fleet size estimated from this year's own recall paperwork. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.

Of those 22 reports, 13 carried an odometer reading, so the mileages here describe 59% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".

Named failure modes come from matching phrases in the complaint text, so a badly worded complaint can land in the wrong bucket. The effect washes out across hundreds of reports and does not wash out across five.

And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.

Questions this page answers

What are the most common problems with the 2013 Mercedes Benz E550?

The most-reported failures are airbag inflator rupture (6 reports), wiring harness or short circuit (2 reports, median 90,000 miles) and brake line, hose or caliper failure (2 reports, median 90,000 miles). Counts come from owner complaints filed with NHTSA, which are voluntary, so they show what owners bothered to report rather than every fault that occurred.

Is the 2013 Mercedes Benz E550 reliable?

It scores 73 out of 100 on our risk index, which is high — 121st riskiest of the 284 2013 vehicles we can rate. The score is a comparison against other 2013 vehicles, not a prediction about any individual car, and it is built from complaint rates, severity and how early failures appear.

Which year of the Mercedes Benz E550 is best?

Within the 2010–2017 generation, 2014 scores best at 66 out of 100 and 2013 worst at 73. Same body, same engines, different luck.

Where this comes from. Every figure above is computed from NHTSA owner complaints and recall records for this exact make, model and year. Complaints are voluntary and self-selected, so treat counts as a floor. The methodology page writes out each formula, and the same numbers are available as JSON.

What breaks at my mileage Compare with another car

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed