AtWhatMileage
Model year report

2012 Mercedes Benz C300: what breaks, and at what mileage

What breaks on the 2012 Mercedes Benz C300

On the 2012 Mercedes Benz C300, the failure owners report most often is control arm, ball joint or bushing failure, and the reports cluster around 115,000 miles. The earliest to appear is airbag inflator rupture, reported by a median of 40,000 miles. Overall it scores 73 out of 100, high risk for a 2012.

High risk for a 2012 — 109th riskiest of the 271 2012 vehicles we can rate. 334 owner reports; fleet size estimated from this year's own recall paperwork.

The failures owners actually file about

Owners have reported 32 named failure modes on the 2012 Mercedes Benz C300, and the three most-reported carry 59% of everything filed.

Control arm, ball joint or bushing failure leads with 104 reports, about 26 per 1,000 vehicles and with the middle half of reports between 77k to 127,500 miles.

Airbag inflator rupture follows with 78 reports, usually reported between 35k to 65,000 miles.

Fuel tank, filler or EVAP failure follows with 15 reports, median 90,000 miles.

By system, the reports fall mostly into suspension (121), airbag (81) and fuel (21).

At what mileage it happens

105 of the reports on the 2012 Mercedes Benz C300 came with an odometer reading, and half of those were filed before 90,000 miles.

Cumulatively, 20% by 50,000 miles, 63% by 100,000 miles and 96% by 150,000 miles of the dated reports had been filed.

The busiest stretch is between 90,000 and 100,000 miles, which alone holds 13% of the dated reports.

11% of the dated reports were filed below 36,000 miles.

Median
  1. Control arm, ball joint or bushing failure 115k
  2. Airbag inflator rupture 40k
  3. Fuel tank, filler or EVAP failure 92k
  4. Other suspension problem 125k
  5. No-start or intermittent start failure 109k
  6. Brake line, hose or caliper failure 115k
  7. Rust or structural corrosion 129k
  8. Tail light, brake light or signal failure 70k
  9. Other body or interior problem 92k
  10. Other engine problem 58k
  11. Other powertrain problem 88k
  12. Other electrical problem 85k

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

Showing the 12 most-reported failure modes of 32. The full list is in the table below.

How reports accumulate

Share of reports filed by each mileage
half by 90k

Every report with an odometer reading, cumulative, from 0 to 200,000 miles. A curve that climbs early is a car with early problems, whatever its total.

  • Line share of reports filed by that mileage
  • Dashed the median reported mileage

How bad it is when it goes

Across the named modes, 4 mention a crash, 8 a fire and 4 an injury. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.

The average severity weight across every report on this year is 4.62, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.

What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: control arm, ball joint or bushing failure at $400–$2,200, airbag inflator rupture at $0–$0, fuel tank, filler or EVAP failure at $250–$1,800 and other suspension problem at $350–$2,000. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.

6% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.

Every reported failure mode

Mileage figures are percentiles of owner-reported readings. Click a column to sort.
Failure mode System Reports With reading 25th Median 75th Per 1,000 Typical repair Severity
Control arm, ball joint or bushing failure suspension 104 31 77k 115k 128k 26.0 $400–$2,200 High
Airbag inflator rupture airbag 78 9 35k 40k 65k 19.5 $0–$0 Critical
Fuel tank, filler or EVAP failure fuel 15 5 — 92k — 3.7 $250–$1,800 Moderate
Other suspension problem suspension 14 3 — 125k — 3.5 $350–$2,000 Moderate
No-start or intermittent start failure engine 9 5 — 109k — 2.2 $200–$1,800 Moderate
Brake line, hose or caliper failure brakes 8 4 — 115k — 2.0 $250–$1,600 Critical
Rust or structural corrosion body 6 4 — 129k — 1.5 $500–$6,000 High
Tail light, brake light or signal failure lighting 6 5 — 70k — 1.5 $100–$900 Moderate
Other body or interior problem body 6 4 — 92k — 1.5 $200–$2,000 Moderate
Other engine problem engine 5 5 — 58k — 1.2 $300–$4,000 High
Other powertrain problem transmission 4 3 — 88k — 1.0 $400–$4,500 High
Other electrical problem electrical 4 3 — 85k — 1.0 $250–$2,000 Moderate
Instrument cluster or gauge failure infotainment 3 3 — 90k — 0.7 $350–$1,400 Moderate
Strut, shock or spring failure suspension 3 0 — — — 0.7 $500–$2,000 Moderate
Other fuel system problem fuel 3 0 — — — 0.7 $300–$2,200 High
Other wheel or tire problem wheels 3 3 — 16k — 0.7 $200–$1,500 High
Fuel pump failure fuel 2 2 — 45k — 0.5 $600–$2,600 High
Airbag failed to deploy in a crash airbag 2 2 — 66k — 0.5 $1,000–$5,000 Critical
Door latch or handle failure body 2 0 — — — 0.5 $250–$1,200 High
Other steering problem steering 2 0 — — — 0.5 $350–$2,400 High
Other lighting problem lighting 2 1 — 180k — 0.5 $120–$1,200 Moderate
Other visibility problem glass 2 1 — 7k — 0.5 $150–$1,400 Moderate
Excessive oil consumption engine 1 0 — — — 0.3 $900–$6,500 High
Fuel leak or fuel odor fuel 1 0 — — — 0.3 $300–$2,500 Critical
Wiring harness or short circuit electrical 1 0 — — — 0.3 $400–$3,500 High
Loss of braking brakes 1 1 — 2k — 0.3 $400–$3,000 Critical
ABS module or sensor failure brakes 1 0 — — — 0.3 $500–$2,400 High
Airbag warning light or occupant sensor fault airbag 1 1 — 57k — 0.3 $300–$1,600 High
Steering column or shaft failure steering 1 1 — 105k — 0.3 $600–$2,500 Critical
Other brake problem brakes 1 1 — 100k — 0.3 $300–$1,800 High
Other driver assistance problem adas 1 0 — — — 0.3 $250–$1,800 High
Other speed control problem adas 1 1 — 40k — 0.3 $250–$2,000 Critical
Unclassified problem other 41 7 — 50k — 10.2 — Moderate

Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound. Repair costs are typical independent-shop ranges for the failure, not figures from these reports.

How often, against how many were built

Scaled by an estimate of how many of these cars exist, the 2012 Mercedes Benz C300 draws about 83 per 1,000 vehicles, which puts it in the 98th percentile of complaint rates among 2012 vehicles we can rate.

That denominator is the weakest number on the page and it is fair to say so plainly. Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound.

The working figure is 4,004 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2012 vehicles, which is what the risk score uses, is far more robust than the rate itself.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The odometer reading is the one the owner gave.

Airbag inflator rupture

Takata recall we do not know if the bag will malfunction to the detriment of the passenger. For an average consumer, there is no way to test that. As a result, the car cannot be driven with a passenger seat occupied, and since this is a 4 door car, the intent is to have multiple passengers. The manufacturer just provided a recall notice (received by us mail 3/18/2017 after being notified by takata in january 2017. Mercedes should have had a solution ready (loaner vehicles of similar class) for the affected owners. It is not acceptable to be put at risk for the 3-4 years that they knew that the vehicle contained takata airbag, 3 months since formally notified by takata and then still not have a solution.

35,000 miles NHTSA complaint 1364188 filed 2017-03-19

"takata recall" mercedes sent recall notice in march 2017, haven't heard anything else onrepairing my vehicle except tk holdings filed for bankruptcy. Still driving a high risk vehicle as a minimum would like my airbag disabled and propellant removed. This would be much more safe than using the vehicle as is since mercedes has claimed parts are not available. Nhtsa recall # 17v017

40,000 miles NHTSA complaint 1418237 filed 2017-10-26

Recalls on the 2012 model year

NHTSA has issued 6 recall campaigns covering the 2012 Mercedes Benz C300, affecting an estimated 10,087 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.

The campaigns cover air bags:frontal:passenger side:inflator module, air bags:frontal and air bags:frontal:sensor/control module-inactive. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.

Recalls also distort complaint counts. Publicity about a campaign reminds owners that complaining is possible, so reports for a recalled component often spike after the recall rather than before it.

20V298000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

640 vehicles 2020-05-22
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012 C250, C250 Coupe, C300, C350, C350 Coupe, C63 AMG, and C63 AMG Coupe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. An incorrect replacement front passenger air bag may have been installed.
Consequence
An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060011.
19V010000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

288,779 vehicles 2019-01-09
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic…
Consequence
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
17V627000

AIR BAGS:FRONTAL

495,290 vehicles 2017-10-06
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic…
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
17V177000

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

51 vehicles 2017-03-14
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG…
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
17V017000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

104,119 vehicles 2017-01-10
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A"…
Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and continue to be mailed as parts become available. Owners may contact MBUSA customer service at 1-877-496-3691
12V557000

FUEL SYSTEM, GASOLINE

5,800 vehicles 2012-12-03
Defect
Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel filter flange, the fuel filter flange may crack when operated in high temperatures.
Consequence
If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
Remedy
Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.

Recall work is free at a franchised dealer regardless of the car's age. Check the VIN at nhtsa.gov/recalls before assuming it was done.

How it ranks in the 2012 field

The score at the top of the page, placed among its peers. The zones are the same thresholds the scorer applies, read out of the scorer itself, so the picture and the band word cannot disagree.

Risk score against the rest of the 2012 field

Scores are ranked within the model year, never across years, because an older car has had longer to accumulate reports.

  • Left fewer and less serious reports
  • Right more, or worse
  • Marker this vehicle

Where 2012 sits in the model line

High risk for a 2012 — 109th riskiest of the 271 2012 vehicles we can rate. Every score on this site is a rank inside its own model year, which is what makes a 2004 and a 2019 comparable at all.

Across the 9 model years of this car that carry enough reports to score, 2008 comes out best at 72 and 2016 worst at 81, with 2012 itself at 73.

No other year of this model scores meaningfully better than 2012, so if this generation is what you want, the year is not the lever.

Within the 2008–2013 generation specifically, 2008 is the strongest year at 72 and 2013 the weakest at 75.

Scores compare each year against other cars of the same model year, so a low number on an older car is a real result and not an artefact of age.

Risk score by model year, out of 100

Shorter is better. Years with too few reports to score are shown without a bar rather than as a zero, because no data is not good news.

Within the 2008-2013 generation, 2008 Mercedes Benz C300 scores best at 72 and 2013 Mercedes Benz C300 worst at 75.

What to look at before buying one

The mileages below are where the first quarter of reports for each mode had already been filed, which makes them the point at which a fault is worth looking for rather than the point at which it happens: airbag inflator rupture from about 35k and control arm, ball joint or bushing failure from about 77k.

On a 2012 Mercedes Benz C300 with more miles than that on it, the useful question to put to a seller or a mechanic is whether airbag inflator rupture has been dealt with, and if so with what parts and at whose expense. A car that has already had the repair is in a different position from one that has not.

None of this is a diagnosis. It is a list of what other owners of the same model year reported, ordered by when they reported it, which is a good place to point an inspection and a poor place to stop.

What this page cannot tell you

334 owner reports; fleet size estimated from this year's own recall paperwork. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.

Of those 334 reports, 105 carried an odometer reading, so the mileages here describe 31% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".

Named failure modes come from matching phrases in the complaint text, so a badly worded complaint can land in the wrong bucket. The effect washes out across hundreds of reports and does not wash out across five.

And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.

Questions this page answers

What are the most common problems with the 2012 Mercedes Benz C300?

The most-reported failures are control arm, ball joint or bushing failure (104 reports, median 115,000 miles), airbag inflator rupture (78 reports, median 40,000 miles) and fuel tank, filler or evap failure (15 reports, median 90,000 miles). Counts come from owner complaints filed with NHTSA, which are voluntary, so they show what owners bothered to report rather than every fault that occurred.

At what mileage do 2012 Mercedes Benz C300 problems start?

Airbag inflator rupture is the earliest failure mode to show up, with a median reported mileage of 40,000 miles and a quarter of reports before 35,000 miles. Across all failure modes on this year, the median report sits at 90,000 miles.

Is the 2012 Mercedes Benz C300 reliable?

It scores 73 out of 100 on our risk index, which is high — 109th riskiest of the 271 2012 vehicles we can rate. The score is a comparison against other 2012 vehicles, not a prediction about any individual car, and it is built from complaint rates, severity and how early failures appear.

Which year of the Mercedes Benz C300 is best?

Within the 2008–2013 generation, 2008 scores best at 72 out of 100 and 2013 worst at 75. Same body, same engines, different luck.

Where this comes from. Every figure above is computed from NHTSA owner complaints and recall records for this exact make, model and year. Complaints are voluntary and self-selected, so treat counts as a floor. The methodology page writes out each formula, and the same numbers are available as JSON.

What breaks at my mileage Compare with another car

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed