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Other · 14 owner reports

Unclassified problem on the 2011 Mazda CX-9

4 crashes 1 injury 5 of the 14 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.

Only 8 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.

Reports of this failure 14
With an odometer reading 8
Reports per 1,000 built 0.6 per 1,000
Filed below 36,000 miles 25%
Mention a crash, fire or injury 5
Typical repair —
What it means when it happens Moderate
Rank among this year's problems 30th

When unclassified problem gets reported

Owners of the 2011 Mazda CX-9 report unclassified problem at a median of 95,000 miles. A quarter of the reports come in before 30,000 miles and a quarter after 105,000 miles, from 8 reports that carried an odometer reading.

It is the 30th most-reported problem on this model year.

The mileage distribution

The reported range runs from 10,000 miles at the tenth percentile to 115,000 miles at the ninetieth, a spread of 103,124 miles across the middle 80% of reports.

When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.

25% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 8 odometer readings owners gave.
10th25thMedian 75th90th
11,186 miles 29,816 miles 95,293 miles 104,585 miles 114,310 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Of these reports, 4 a crash and 1 an injury are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.

The same failure on other years

The same failure is reported on 11 model years of this car. It shows up earliest on the 2015, at a median of 1,000 miles, and latest on the 2009 at 145,000 miles.

By volume the 2008 carries the most reports, with 15; the 2011 has 14. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

Median
  1. 2007 Mazda CX-9 unclassified problem 80k
  2. 2008 Mazda CX-9 unclassified problem 59k
  3. 2009 Mazda CX-9 unclassified problem 146k
  4. 2010 Mazda CX-9 unclassified problem 15k
  5. 2011 (this one) 95k
  6. 2012 Mazda CX-9 unclassified problem 81k
  7. 2013 Mazda CX-9 unclassified problem 23k
  8. 2015 Mazda CX-9 unclassified problem 1k
  9. 2016 Mazda CX-9 unclassified problem 33k
  10. 2017 Mazda CX-9 unclassified problem
    no odometer readings given
    —
  11. 2018 Mazda CX-9 unclassified problem 14k
  12. 2019 Mazda CX-9 unclassified problem 15k
  13. 2020 Mazda CX-9 unclassified problem
    no odometer readings given
    —
  14. 2021 Mazda CX-9 unclassified problem
    no odometer readings given
    —
  15. 2023 Mazda CX-9 unclassified problem
    no odometer readings given
    —

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

The traction control light on my cx9 comes on and stays on, even in dry conditions in which the traction control system is not needed. Also the tcs system light is illuminated and the tcs off light is illuminated. *tr

11,000 miles NHTSA complaint 858647 filed 2011-05-26

My son age 13, weighs 105 pounds. When he sits in the front passenger seat the air bag warning light is illuminated indicating that the air bag has been disabled. It is my understanding that the recommended minimum age and weight for the front seat is 12 years and 80lbs respectively. The mazda dealer, (john kennedy ford, 1403 ridge pike, conshohocken, pa 19428) ran a check of the calibration of airbag sensors." all ok, no update needed" - they gave me a copy of service bulletin no 08-001/13. This mentions that the issue is caused by my son sitting incorrectly in the passenger seat. I have spoken to the dealer on multiple occasions and this issue is still not resolved. *tr

11,265 miles NHTSA complaint 1072038 filed 2014-06-04

Tl* the contact owns a 2011 mazda cx9. The contact stated that the passenger's side air bag warning light illuminated although the passenger seat was occupied. The dealer was unable to diagnose the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 36,000.

36,000 miles NHTSA complaint 1144795 filed 2015-01-05

Also reported on the 2011 Mazda CX-9

Other brake problem

45 reports median 71k

Loss of braking

13 reports median 95k

Water pump failure

9 reports median 126k

How far this goes

This page is kept out of search results because 14 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.

Complaints are voluntary, so 14 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does unclassified problem happen on the 2011 Mazda CX-9?

Across 8 owner reports that included an odometer reading, half were filed by 95,000 miles. A quarter were filed before 30,000 miles and a quarter after 105,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is unclassified problem on the 2011 Mazda CX-9?

14 reports have been filed with NHTSA, about 0.6 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed