AtWhatMileage
Electrical · 17 owner reports

Control module (ECM/PCM/BCM) failure on the 2011 Kia Sorento

1 fire 1 of the 17 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.

Reports of this failure 17
With an odometer reading 8
Reports per 1,000 built 0.1 per 1,000
Filed below 36,000 miles 38%
Mention a crash, fire or injury 1
Typical repair $700–$3,000
What it means when it happens High
Rank among this year's problems 26th

When control module (ecm/pcm/bcm) failure gets reported

Owners of the 2011 Kia Sorento report control module (ECM/PCM/BCM) failure at a median of 95,000 miles. A quarter of the reports come in before 25,000 miles and a quarter after 135,000 miles, from 8 reports that carried an odometer reading.

A part like this is normally expected to survive 92,000 miles. It is the 26th most-reported problem on this model year.

The mileage distribution

The reported range runs from 25,000 miles at the tenth percentile to 150,000 miles at the ninetieth, a spread of 123,200 miles across the middle 80% of reports.

A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.

38% of the dated reports were filed under 36,000 miles.

The whole distribution

Percentiles of the 8 odometer readings owners gave.
10th25thMedian 75th90th
24,300 miles 24,300 miles 96,000 miles 132,500 miles 147,500 miles

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Of these reports, 1 a fire is mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.

Putting it right typically runs $700–$3,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 11 model years of this car. It shows up earliest on the 2005, at a median of 100 miles, and latest on the 2012 at 100,000 miles.

By volume the 2013 carries the most reports, with 26; the 2011 has 17. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

My wife was driving my our 2011 kia sorento at around 55 MPH entering the highway when she suddenly lost power. She tried to use both the brakes and accelerator and found that neither of them worked. The car slowed to about 5-10mph before eventually stopping in the middle of the road, as she had been unable to pull the car to the side of the road. After several minutes of trying, she was eventually able to get the car restarted and drive the rest of the way home. She does recall that the driver side window appeared to be working. The car was brought to the dealership immediately the day after this happened. However, they were unable to reproduce what happened to the car. They did update the electronic control module software. Will continue to monitor situation closely. *tr

24,300 miles NHTSA complaint 916213 filed 2012-04-26

My wife was driving my our 2011 kia sorento at around 55 MPH entering the highway when she suddenly lost power. She tried to use both the brakes and accelerator and found that neither of them worked. The car slowed to about 5-10mph before eventually stopping in the middle of the road, as she had been unable to pull the car to the side of the road. After several minutes of trying, she was eventually able to get the car restarted and drive the rest of the way home. She does recall that the driver side window appeared to be working. The car was brought to the dealership immediately the day after this happened. However, they were unable to reproduce what happened to the car. They did update the electronic control module software. Will continue to monitor situation closely. *tr

24,300 miles NHTSA complaint 916214 filed 2012-04-26

My wife was driving my our 2011 kia sorento at around 55 MPH entering the highway when she suddenly lost power. She tried to use both the brakes and accelerator and found that neither of them worked. The car slowed to about 5-10mph before eventually stopping in the middle of the road, as she had been unable to pull the car to the side of the road. After several minutes of trying, she was eventually able to get the car restarted and drive the rest of the way home. She does recall that the driver side window appeared to be working. The car was brought to the dealership immediately the day after this happened. However, they were unable to reproduce what happened to the car. They did update the electronic control module software. Will continue to monitor situation closely. *tr

24,300 miles NHTSA complaint 916215 filed 2012-04-26

Also reported on the 2011 Kia Sorento

Other body or interior problem

209 reports median 88k

Other engine problem

196 reports median 98k

Other powertrain problem

169 reports median 34k

Other electrical problem

119 reports median 87k

Door latch or handle failure

107 reports median 90k

How far this goes

Complaints are voluntary, so 17 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does control module (ecm/pcm/bcm) failure happen on the 2011 Kia Sorento?

Across 8 owner reports that included an odometer reading, half were filed by 95,000 miles. A quarter were filed before 25,000 miles and a quarter after 135,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is control module (ecm/pcm/bcm) failure on the 2011 Kia Sorento?

17 reports have been filed with NHTSA, about 0.1 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed