AtWhatMileage
Electrical · 6 owner reports

Ignition switch, key fob or immobilizer failure on the 2017 Jeep Grand Cherokee

2 crashes 2 of the 6 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.

Only 3 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.

Reports of this failure 6
With an odometer reading 3
Reports per 1,000 built 0.1 per 1,000
Filed below 36,000 miles 67%
Mention a crash, fire or injury 2
Typical repair $250–$1,500
What it means when it happens High
Rank among this year's problems 27th

When ignition switch, key fob or immobilizer failure gets reported

There are 6 reports of ignition switch, key fob or immobilizer failure on the 2017 Jeep Grand Cherokee, 3 with a mileage attached. That is too few to place the failure on the odometer with any confidence.

A part like this is normally expected to survive 85,000 miles. It is the 27th most-reported problem on this model year.

The whole distribution

Percentiles of the 3 odometer readings owners gave.
10th25thMedian 75th90th
— — 29,000 miles — —

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Of these reports, 2 a crash is mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.

Putting it right typically runs $250–$1,500 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 17 model years of this car. It shows up earliest on the 2018, at a median of 10,000 miles, and latest on the 1998 at 140,000 miles.

By volume the 2005 carries the most reports, with 141; the 2017 has 6. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

Median
  1. 1997 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 53k
  2. 1998 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 138k
  3. 1999 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure
    no odometer readings given
    —
  4. 2000 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 164k
  5. 2001 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure
    no odometer readings given
    —
  6. 2002 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 81k
  7. 2004 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 42k
  8. 2005 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 89k
  9. 2006 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 98k
  10. 2007 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 90k
  11. 2008 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 90k
  12. 2009 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 85k
  13. 2010 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 96k
  14. 2011 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 61k
  15. 2012 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 29k
  16. 2013 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 49k
  17. 2014 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 17k
  18. 2015 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 15k
  19. 2016 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure
    no odometer readings given
    —
  20. 2017 (this one) 29k
  21. 2018 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 8k
  22. 2019 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure
    no odometer readings given
    —
  23. 2022 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure
    no odometer readings given
    —
  24. 2023 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure
    no odometer readings given
    —
  25. 2024 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 11k
  26. 2025 Jeep Grand Cherokee ignition switch, key fob or immobilizer failure 50k

Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

Jeep roll away while in park. Original driver put car in park and let the car settle on pawl. After positive stop in park, driver applied parking brake and left the vehicle taking key fob with her, and closed door. Car was still running. New driver opened the door, entered and closed door. Driver removed parking brake and attempted to move car into drive. Without key fob, this is not possible. Car reported key fob had left the vehicle, at which time the 2nd driver left the vehicle to retrieve the key. Once leaving the vehicle, the car began to roll backwards without the driver and with a someone in the passenger seat. While rolling passenger tried to move shifter into park, but handle was firmly in the park position. Car rolled approximately 300 feet before hitting a house. Police report indicates car was in park and without key fob.

29,000 miles NHTSA complaint 1506658 filed 2018-10-15

Also reported on the 2017 Jeep Grand Cherokee

Other engine problem

55 reports median 33k

Other electrical problem

45 reports median 33k

Other powertrain problem

41 reports median 41k

Other body or interior problem

22 reports median 33k

How far this goes

This page is kept out of search results because 6 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.

Complaints are voluntary, so 6 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does ignition switch, key fob or immobilizer failure happen on the 2017 Jeep Grand Cherokee?

Across 3 owner reports that included an odometer reading, half were filed by 30,000 miles. A quarter were filed before — and a quarter after —. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is ignition switch, key fob or immobilizer failure on the 2017 Jeep Grand Cherokee?

6 reports have been filed with NHTSA, about 0.1 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed