2017 Jeep Grand Cherokee: what breaks, and at what mileage
What breaks on the 2017 Jeep Grand Cherokee
On the 2017 Jeep Grand Cherokee, the failure owners report most often is other engine problem, and the reports cluster around 32,500 miles. The earliest to appear is cruise control failure, reported by a median of 15,000 miles. Overall it scores 77 out of 100, severe risk for a 2017.
Severe risk for a 2017 — 70th riskiest of the 263 2017 vehicles we can rate. 567 owner reports; fleet size estimated from this year's own recall paperwork.
The failures owners actually file about
Owners have reported 68 named failure modes on the 2017 Jeep Grand Cherokee, and the three most-reported carry 25% of everything filed, which is an unusually even spread for one model year.
Other engine problem leads with 55 reports, about 0.8 per 1,000 vehicles and with the middle half of reports between 14k to 67,500 miles.
Other electrical problem follows with 45 reports, usually reported between 24k to 50,000 miles. 2 of those reports mention a fire.
Other powertrain problem follows with 41 reports, usually reported between 10k to 60,000 miles.
By system, the reports fall mostly into engine (111), electrical (74) and transmission (61).
The mileage the reports cluster at
272 of the reports on the 2017 Jeep Grand Cherokee came with an odometer reading, and half of those were filed before 33,000 miles.
Cumulatively, 72% by 50,000 miles, 92% by 100,000 miles and 99% by 150,000 miles of the dated reports had been filed, with 1 filed above the top of the chart.
The busiest stretch is between 30,000 and 40,000 miles, which alone holds 21% of the dated reports.
57% of the dated reports were filed below 36,000 miles, which is early enough that a fair number of these cars were still under a factory warranty when the owner complained.
In the order they tend to show up: cruise control failure around 16k, other fuel system problem around 19k, other body or interior problem around 33k and airbag inflator rupture around 33k.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
Showing the 12 most-reported failure modes of 68. The full list is in the table below.
How reports accumulate
Every report with an odometer reading, cumulative, from 0 to 200,000 miles. A further 1 report came in above that, which is why the line stops short of the top. A curve that climbs early is a car with early problems, whatever its total.
- Line share of reports filed by that mileage
- Dashed the median reported mileage
What happens when these parts fail
Across the named modes, 31 mention a crash, 6 a fire and 18 an injury. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.
The average severity weight across every report on this year is 4.24, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.
What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: other engine problem at $300–$4,000, other electrical problem at $250–$2,000, other powertrain problem at $400–$4,500 and no-start or intermittent start failure at $200–$1,800. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.
37% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.
Every reported failure mode
| Failure mode | System | Reports | With reading | 25th | Median | 75th | Per 1,000 | Typical repair | Severity |
|---|---|---|---|---|---|---|---|---|---|
| Other engine problem | engine | 55 | 26 | 14k | 33k | 67k | 0.8 | $300–$4,000 | High |
| Other electrical problem | electrical | 45 | 24 | 24k | 33k | 51k | 0.6 | $250–$2,000 | Moderate |
| Other powertrain problem | transmission | 41 | 20 | 10k | 41k | 59k | 0.6 | $400–$4,500 | High |
| No-start or intermittent start failure | engine | 23 | 23 | 36k | 43k | 70k | 0.3 | $200–$1,800 | Moderate |
| Other body or interior problem | body | 22 | 13 | 2k | 33k | 43k | 0.3 | $200–$2,000 | Moderate |
| Differential or transfer case failure | drivetrain | 19 | 1 | — | 61k | — | 0.3 | $900–$4,200 | High |
| Other fuel system problem | fuel | 17 | 8 | 5k | 19k | 30k | 0.2 | $300–$2,200 | High |
| Other steering problem | steering | 16 | 7 | — | 37k | — | 0.2 | $350–$2,400 | High |
| Cruise control failure | adas | 15 | 9 | 12k | 16k | 23k | 0.2 | $200–$1,400 | High |
| Complete transmission failure | transmission | 13 | 6 | — | 104k | — | 0.2 | $2,800–$8,000 | Critical |
| Control module (ECM/PCM/BCM) failure | electrical | 13 | 0 | — | — | — | 0.2 | $700–$3,000 | High |
| Radiator or coolant leak | cooling | 10 | 5 | — | 45k | — | 0.1 | $350–$1,900 | High |
| Other brake problem | brakes | 10 | 6 | — | 27k | — | 0.1 | $300–$1,800 | High |
| Liftgate, tailgate or trunk failure | body | 9 | 6 | — | 7k | — | 0.1 | $250–$1,500 | Moderate |
| Fuel tank, filler or EVAP failure | fuel | 8 | 4 | — | 25k | — | 0.1 | $250–$1,800 | Moderate |
| Loss of braking | brakes | 8 | 2 | — | 100 | — | 0.1 | $400–$3,000 | Critical |
| Airbag inflator rupture | airbag | 8 | 8 | 25k | 33k | 34k | 0.1 | $0–$0 | Critical |
| Other speed control problem | adas | 8 | 5 | — | 26k | — | 0.1 | $250–$2,000 | Critical |
| Stalling while driving | engine | 7 | 5 | — | 6k | — | 0.1 | $300–$2,500 | Critical |
| Misfire or rough idle | engine | 7 | 2 | — | 95k | — | 0.1 | $250–$1,600 | Moderate |
| Water pump failure | cooling | 7 | 2 | — | 44k | — | 0.1 | $500–$2,200 | High |
| Parking brake failure | brakes | 7 | 4 | — | 7k | — | 0.1 | $250–$1,300 | Moderate |
| Sunroof failure or glass breakage | body | 7 | 5 | — | 28k | — | 0.1 | $700–$4,500 | High |
| Other lighting problem | lighting | 7 | 3 | — | 37k | — | 0.1 | $120–$1,200 | Moderate |
| Oil leak | engine | 6 | 2 | — | 7k | — | 0.1 | $250–$2,200 | Moderate |
| Wiring harness or short circuit | electrical | 6 | 6 | — | 24k | — | 0.1 | $400–$3,500 | High |
| Ignition switch, key fob or immobilizer failure | electrical | 6 | 3 | — | 29k | — | 0.1 | $250–$1,500 | High |
| Infotainment screen failure | infotainment | 6 | 1 | — | 12 | — | 0.1 | $400–$2,600 | Low |
| Fuel pump failure | fuel | 5 | 0 | — | — | — | 0.1 | $600–$2,600 | High |
| Airbag failed to deploy in a crash | airbag | 5 | 4 | — | 68k | — | 0.1 | $1,000–$5,000 | Critical |
| Parking sensor failure | adas | 5 | 0 | — | — | — | 0.1 | $180–$900 | Low |
| Air suspension failure | suspension | 5 | 3 | — | 39k | — | 0.1 | $900–$4,500 | High |
| Other driver assistance problem | adas | 5 | 4 | — | 38k | — | 0.1 | $250–$1,800 | High |
| Head gasket failure | engine | 4 | 0 | — | — | — | 0.1 | $1,400–$4,000 | Critical |
| Alternator or charging system failure | electrical | 4 | 0 | — | — | — | 0.1 | $450–$1,600 | High |
| Loss of power steering | steering | 4 | 0 | — | — | — | 0.1 | $600–$2,800 | Critical |
| Headlight failure or clouding | lighting | 4 | 2 | — | 26k | — | 0.1 | $150–$1,800 | Moderate |
| Other visibility problem | glass | 4 | 1 | — | 13k | — | 0.1 | $150–$1,400 | Moderate |
| Complete engine failure or seizure | engine | 3 | 0 | — | — | — | 0.0 | $4,500–$12,000 | Critical |
| Transmission slipping | transmission | 3 | 0 | — | — | — | 0.0 | $1,200–$5,500 | High |
| CV axle or driveshaft failure | drivetrain | 3 | 1 | — | 130k | — | 0.0 | $450–$2,200 | High |
| Fuel gauge or level sensor failure | fuel | 3 | 1 | — | 1k | — | 0.0 | $300–$1,200 | Moderate |
| Airbag deployed without a crash | airbag | 3 | 0 | — | — | — | 0.0 | $2,500–$8,000 | Critical |
| Lane keep or steering assist fault | adas | 3 | 2 | — | 5k | — | 0.0 | $200–$1,600 | High |
| Exhaust leak or fumes in the cabin | emissions | 3 | 0 | — | — | — | 0.0 | $250–$2,000 | High |
| Software fault or failed update | software | 3 | 2 | — | 20k | — | 0.0 | $0–$600 | Moderate |
| Other wheel or tire problem | wheels | 3 | 3 | — | 16k | — | 0.0 | $200–$1,500 | High |
| Engine knock or bearing noise | engine | 2 | 2 | — | 120k | — | 0.0 | $2,500–$9,000 | High |
| Transmission will not engage a gear | transmission | 2 | 0 | — | — | — | 0.0 | $1,500–$6,000 | Critical |
| Backup camera failure | infotainment | 2 | 0 | — | — | — | 0.0 | $250–$1,200 | Moderate |
| Instrument cluster or gauge failure | infotainment | 2 | 0 | — | — | — | 0.0 | $350–$1,400 | Moderate |
| Other suspension problem | suspension | 2 | 1 | — | 140k | — | 0.0 | $350–$2,000 | Moderate |
| Other seat belt problem | airbag | 2 | 2 | — | 125k | — | 0.0 | $200–$900 | High |
| Engine bay fire | engine | 1 | 0 | — | — | — | 0.0 | $4,000–$20,000 | Critical |
| Timing chain, belt or tensioner failure | engine | 1 | 1 | — | 100k | — | 0.0 | $1,200–$4,500 | Critical |
| Lifter, cam or cylinder-deactivation failure | engine | 1 | 0 | — | — | — | 0.0 | $1,800–$7,000 | High |
| Turbocharger or supercharger failure | engine | 1 | 0 | — | — | — | 0.0 | $1,500–$4,500 | High |
| Overheating | cooling | 1 | 0 | — | — | — | 0.0 | $400–$3,500 | High |
| Harsh or jerky shifting | transmission | 1 | 1 | — | 50k | — | 0.0 | $600–$4,000 | Moderate |
| Shifter, linkage or stuck-in-park failure | transmission | 1 | 1 | — | 34k | — | 0.0 | $250–$1,400 | High |
| Master cylinder or brake booster failure | brakes | 1 | 1 | — | 46k | — | 0.0 | $450–$2,200 | Critical |
| Premature brake pad or rotor wear | brakes | 1 | 0 | — | — | — | 0.0 | $300–$1,400 | Moderate |
| Airbag warning light or occupant sensor fault | airbag | 1 | 1 | — | 30k | — | 0.0 | $300–$1,600 | High |
| Seat belt or retractor failure | airbag | 1 | 0 | — | — | — | 0.0 | $200–$900 | High |
| Tire blowout or tread separation | wheels | 1 | 0 | — | — | — | 0.0 | $200–$1,500 | Critical |
| Paint peeling or clear coat failure | body | 1 | 1 | — | 18k | — | 0.0 | $600–$6,000 | Low |
| DPF, EGR or DEF system failure | emissions | 1 | 1 | — | 83k | — | 0.0 | $800–$5,000 | High |
| Wiper or washer failure | glass | 1 | 0 | — | — | — | 0.0 | $120–$800 | Moderate |
| Unclassified problem | other | 62 | 31 | 19k | 32k | 45k | 0.9 | — | Moderate |
Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound. Repair costs are typical independent-shop ranges for the failure, not figures from these reports.
How often, against how many were built
Scaled by an estimate of how many of these cars exist, the 2017 Jeep Grand Cherokee draws about 7.8 per 1,000 vehicles, which puts it in the 87th percentile of complaint rates among 2017 vehicles we can rate.
That denominator is the weakest number on the page and it is fair to say so plainly. Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound.
The working figure is 72,964 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2017 vehicles, which is what the risk score uses, is far more robust than the rate itself.
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The odometer reading is the one the owner gave.
Other engine problem
We were sold a rusted brand new car by huffines jeep dealership in lewisville, tx. We identified the rust in the car within 3 weeks ( and less than 700 miles) and took it back to the dealership and they denied helping us out and refused to replace the car for us and the only option they provided us was " we will fix the car and you take it back" . We have escalated the case to "fca north america" and they are currently investigating the case . However we are afraid that since the dealerships have a rapo established with the company they might overlook this case and since we are one customer vs the dealership there are more chances that we might have to suffer and take the continuous threats from the dealership. We would like to approach NHTSA to provide us a recommendation on this and help us receive justice on this case . Our case number with jeep is [xxx] . This is our first brand new vehicle and we have had issues from day one on the vehicle and with dealership treating us in an extremely disrespectful way and literally threatening us we dont know how to proceed in this case . We did not realize it till our daughter dropped…
Bought a brand new 2017 jeep grand cherokee altitude 4x4. From route 1 jeep in lawrenceville. Immediately experienced ticking from the engine, faulty computer equipment, and faulty fuel proposition. The sound was duplicated and I was told service would need my car indefinelty until the diagnosis was indentifief and a repair was determined. Also experience pre-mature stopping at fuel pumps. Meaning the pump will shut off as if the tank is filled when it's not, having to manipulate the gas pump nozzle until it allows me to fill. Also experience internitant issues with the speedo and its display. Some times the display doesn't work at all. Keep customer service has been nothing but an obstacle to getting this resolved. And every dealer we go to is "overwhelmed and understaffed" by their own admission. Literally 5 different dealerships in a 50 mile radius gave us the same feedback. I'm am beyond frustrated , hurt , and disgusted after spending 40k+ on my 1st brand new SUV. Was hopeful and wanted to purchase american , but are we really buying american when the parts and car itself are being manufactured in mexico??
Other electrical problem
The vehicle memory system is not working at all, we bought in 12/2016 and somewhere in 6/2017 it stopped working, if you know anything about cars the memory system controls many aspects of the vehicle that do not have anything to do with the seat, steering wheel, miorror's, and rds, it also controls engine functions and safety systems, air bags, seatbelts, brakes., why the vehicle learns your driving habits and when you use different settings for different drivers, now it has control over your vehicle and driving habits or another drivers habits. (I had a 15 overland that wouldn't sync the remotes to the memory settings after multiple atemts, I also have a 14 ram limited that works just fine.) so this is an ongoing issue for the grandelay cherokee lineup. Per say the system be lives it is working but hasn't moved your seat or thinks your seat is in an alternative position and you get in to an accident, and the safety system over or under reacts to protect its ocupants due to system errors, equipment malfunctioning, and vehicle coponents not communicating properly. This could end in a catastrophe and potentially injuries, death…
Bought a brand new 2017 jeep grand cherokee altitude 4x4. From route 1 jeep in lawrenceville. Immediately experienced ticking from the engine, faulty computer equipment, and faulty fuel proposition. The sound was duplicated and I was told service would need my car indefinelty until the diagnosis was indentifief and a repair was determined. Also experience pre-mature stopping at fuel pumps. Meaning the pump will shut off as if the tank is filled when it's not, having to manipulate the gas pump nozzle until it allows me to fill. Also experience internitant issues with the speedo and its display. Some times the display doesn't work at all. Keep customer service has been nothing but an obstacle to getting this resolved. And every dealer we go to is "overwhelmed and understaffed" by their own admission. Literally 5 different dealerships in a 50 mile radius gave us the same feedback. I'm am beyond frustrated , hurt , and disgusted after spending 40k+ on my 1st brand new SUV. Was hopeful and wanted to purchase american , but are we really buying american when the parts and car itself are being manufactured in mexico??
Other powertrain problem
Tl* the contact owns a 2017 jeep grand cherokee. The contact stated that the gear shifter dropped from drive into neutral independently without warning. The vehicle was taken to a dealer where the diagnostic results were undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 843.
My jeep was on a bluff in park but running! I got out to take pictures I walked about 15 feet in front of my car! Suddenly I heard a noise and my jeep was rolling right towards me! I had to leap out of the way or it would have run me down! Luckily a boulder stopped it from going over the bluff! I had to leap out of the way and suffered injuries to my wrist, back, hip, and leg! When I got up my two front tires were about 3 inches off of the ground! I got in and put it in low 4 wheel drive! It didn't come off of the rock! I tried again and put it also in snow mode and was able to get it off! I have never been so terrified in my life! Being in the boundary waters ther was no cell phone service and had to think fast! I love my jeep and have driven them for years but would hate to have this happen to anyone else! My jeep now has a bad bumper and grill! I haven't had to make a claim to my insurance for many years! Jeep needs to fix this problem before people are killed like before! I would love a reply on what jeep will do! It's hard to trust my car now! I went the next day with a friend and took pictures of how far the rock was moved…
Recalls on the 2017 model year
NHTSA has issued 6 recall campaigns covering the 2017 Jeep Grand Cherokee, affecting an estimated 94,761 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.
The campaigns cover engine and engine cooling, fuel system, diesel:delivery:fuel pump, engine and engine cooling:exhaust system:emission control:ga and electrical system:wiring. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.
One caution about reading these together: a recall usually raises the complaint count for the same part, because owners who read about it go and file. The mileages stay informative; the counts get noisy.
ENGINE AND ENGINE COOLING
80,629 vehicles 2023-06-08- Defect
- Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
- Consequence
- An engine stall can increase the risk of a crash.
- Remedy
- Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
138,645 vehicles 2022-06-09- Defect
- Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
- Consequence
- Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
28,884 vehicles 2020-11-12- Defect
- Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
- Consequence
- Combustion in the intake manifold can increase the risk of a fire.
- Remedy
- FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
ELECTRICAL SYSTEM:WIRING
4,815,661 vehicles 2018-05-17- Defect
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is…
- Consequence
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
99 vehicles 2017-10-19- Defect
- Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
- Consequence
- A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
- Remedy
- ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
EQUIPMENT
100 vehicles 2016-09-23- Defect
- Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
- Consequence
- If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.
Recall work is free at a franchised dealer regardless of the car's age. Check the VIN at nhtsa.gov/recalls before assuming it was done.
How it ranks in the 2017 field
The score at the top of the page, placed among its peers. The zones are the same thresholds the scorer applies, read out of the scorer itself, so the picture and the band word cannot disagree.
Scores are ranked within the model year, never across years, because an older car has had longer to accumulate reports.
- Left fewer and less serious reports
- Right more, or worse
- Marker this vehicle
Where 2017 sits in the model line
Severe risk for a 2017 — 70th riskiest of the 263 2017 vehicles we can rate. The comparison is always within the same model year, so an older car is never penalised for having had longer to break.
Across the 31 model years of this car that carry enough reports to score, 2026 comes out best at 62 and 2020 worst at 82, with 2017 itself at 77.
If the model year is negotiable, 2026, 2003, 2001, 1996, 1997, 2002, 2005, 2006, 2000, 2009, 2008, 2007, 1999, 2022, 1998, 2004, 2025, 2010, 2013 and 2011 score lower than 2017 by a margin worth acting on. Same body, same engines, different luck — usually a supplier change or a mid-cycle fix, which the complaint data can show but never explain.
Within the 2011–2017 generation specifically, 2013 is the strongest year at 73 and 2015 the weakest at 79.
Scores compare each year against other cars of the same model year, so a low number on an older car is a real result and not an artefact of age.
Shorter is better. Years with too few reports to score are shown without a bar rather than as a zero, because no data is not good news.
Within the 2011-2017 generation, 2013 Jeep Grand Cherokee scores best at 73 and 2015 Jeep Grand Cherokee worst at 79.
Where to spend the inspection money
The mileages below are where the first quarter of reports for each mode had already been filed, which makes them the point at which a fault is worth looking for rather than the point at which it happens: other body or interior problem from about 2k, other fuel system problem from about 5k, other powertrain problem from about 10k and cruise control failure from about 12k.
On a 2017 Jeep Grand Cherokee with more miles than that on it, the useful question to put to a seller or a mechanic is whether other body or interior problem has been dealt with, and if so with what parts and at whose expense. A car that has already had the repair is in a different position from one that has not.
Treat it as where to point the inspection, not as a prediction. A well-maintained example can sail past every mileage on this page, and a neglected one can fail well before the first of them.
Where these figures stop being useful
567 owner reports; fleet size estimated from this year's own recall paperwork. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.
Of those 567 reports, 272 carried an odometer reading, so the mileages here describe 48% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".
The failure modes are assigned by software reading the owner's own words, which is accurate in bulk and wrong in individual cases. A mode with a handful of reports may contain a misfiled one.
And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.
Questions this page answers
What are the most common problems with the 2017 Jeep Grand Cherokee?
The most-reported failures are other engine problem (55 reports, median 32,500 miles), other electrical problem (45 reports, median 35,000 miles) and other powertrain problem (41 reports, median 40,000 miles). Counts come from owner complaints filed with NHTSA, which are voluntary, so they show what owners bothered to report rather than every fault that occurred.
At what mileage do 2017 Jeep Grand Cherokee problems start?
Cruise control failure is the earliest failure mode to show up, with a median reported mileage of 15,000 miles and a quarter of reports before 10,000 miles. Across all failure modes on this year, the median report sits at 33,000 miles.
Is the 2017 Jeep Grand Cherokee reliable?
It scores 77 out of 100 on our risk index, which is severe — 70th riskiest of the 263 2017 vehicles we can rate. The score is a comparison against other 2017 vehicles, not a prediction about any individual car, and it is built from complaint rates, severity and how early failures appear.
Which year of the Jeep Grand Cherokee is best?
Within the 2011–2017 generation, 2013 scores best at 73 out of 100 and 2015 worst at 79. Same body, same engines, different luck.
Where this comes from. Every figure above is computed from NHTSA owner complaints and recall records for this exact make, model and year. Complaints are voluntary and self-selected, so treat counts as a floor. The methodology page writes out each formula, and the same numbers are available as JSON.
What breaks at my mileage Compare with another car
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed