Other powertrain problem on the 2002 Jeep Grand Cherokee
9 crashes 6 injuries 1 death 16 of the 38 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
When other powertrain problem gets reported
Owners of the 2002 Jeep Grand Cherokee report other powertrain problem at a median of 45,000 miles. A quarter of the reports come in before 25,000 miles and a quarter after 95,000 miles, from 16 reports that carried an odometer reading.
A part like this is normally expected to survive 92,000 miles. It is the 12th most-reported problem on this model year.
The mileage distribution
The reported range runs from 15,000 miles at the tenth percentile to 125,000 miles at the ninetieth, a spread of 108,000 miles across the middle 80% of reports.
A spread this wide points at use rather than design. Towing, climate, service history and city mileage all move a failure like this, so the median is a weak guide to any individual car.
44% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 14,500 miles | 25,793 miles | 45,700 miles | 94,200 miles | 122,500 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 9 a crash, 6 an injury and 1 a fatality are mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $400–$4,500 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 30 model years of this car. It shows up earliest on the 2020, at a median of 5,000 miles, and latest on the 1996 at 110,000 miles.
By volume the 1998 carries the most reports, with 352; the 2002 has 38. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
2002 jeep grand cherokee shifted from park to reverse while running without any human intervention. The car was running for approximately 3-4 minutes in park and suddenly shifted into reverse causing an accident with damage to the rear bumper when striking a concrete barrier. *jb
Electrical problems, check engine light, beep under dash, dome lights coming on, radio goes off, all dash lights(ABS, brake,etc.). Transmission problems 3 times in shop for slipping and leaking seals. Leaking at pan, output seal and, drive train they changed seals and 1 month later output seal was leaking again. Govern assembly was replaced 8/3/03 along with solenoid, transduce. Faulty batteries. Shocks all leaking but they replaced 1 front 1 back. *jb
May 11, 2004 dear sir or madam: I am writing this letter with regards to my grand cherokee laredo 2002, VIN #[xxx] and file #[xxx]. In december of 2003, I pulled into a chrysler service center to have my truck serviced in nj, because it was driving improperly, and not getting up to its normal speed properly. I did not know what the problem was until a chrysler jeep dealer identified the truck as having transmission problems. At the time the truck only had 35,000 miles on it. Since I was unable get any assistance with my vehicle from chrysler, I was forced to call aaa, a reliable service and provider to tow my truck. When the aaa tow man arrived he informed me that I had a problem with my shift gear/transmission. I immediately responded with great skepticism, as chrysler's service representatives assured me that I no longer should experience any problems with my transmission. The aaa representative whom was sent to tow my truck managed to get my truck started and I was on my way once more. The next day I returned to the dealership and told them of the recent problems I was experiencing and immediately they checked the truck in…
Also reported on the 2002 Jeep Grand Cherokee
Other visibility problem
Premature brake pad or rotor wear
Radiator or coolant leak
Other body or interior problem
Blower motor or climate control failure
Other brake problem
How far this goes
Complaints are voluntary, so 38 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other powertrain problem happen on the 2002 Jeep Grand Cherokee?
Across 16 owner reports that included an odometer reading, half were filed by 45,000 miles. A quarter were filed before 25,000 miles and a quarter after 95,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other powertrain problem on the 2002 Jeep Grand Cherokee?
38 reports have been filed with NHTSA, about 0.3 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed