Other visibility problem on the 2013 Hyundai Santa FE
When other visibility problem gets reported
Owners of the 2013 Hyundai Santa FE report other visibility problem at a median of 40,000 miles. A quarter of the reports come in before 10,000 miles and a quarter after 65,000 miles, from 8 reports that carried an odometer reading.
A part like this is normally expected to survive 75,000 miles. It is the 20th most-reported problem on this model year.
The mileage distribution
The reported range runs from 5,000 miles at the tenth percentile to 85,000 miles at the ninetieth, a spread of 80,563 miles across the middle 80% of reports.
When the reports scatter this far, the mileage is telling you about how these cars were driven more than about the part itself.
50% of the dated reports were filed under 36,000 miles.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| 3,450 miles | 7,650 miles | 39,370 miles | 67,398 miles | 84,013 miles |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Putting it right typically runs $150–$1,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 15 model years of this car. It shows up earliest on the 2019, at a median of 600 miles, and latest on the 2009 at 85,000 miles.
By volume the 2007 carries the most reports, with 70; the 2013 has 10. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Just had my windshield replaced 2 weeks ago because of a crack on the base of the windshield. I remote started my car when I was leaving work on a snowy night and when I got to the car and wiped the snow of the windshield I noticed a crack coming from the base of it! No impact marks at all. So the next morning I made an insurance claim and had it replaced by safelite. Now this past week we had snow again in nyc and I was getting ready to leave for work and remote started the car.... Guess what I saw when I got to the car! A crack from the base! So I started researching it and the turbo models have a heating element on the bottom part of the windshield for the wipers to defrost them. Now it sounds like a good idea but not if there's snow on the windshield which is cold and from the other side your heating it up inconsistently only at the bottom. Your just asking for a crack. So this time the windshield was replaced the technician said he thought it was the heat as well and left the element unplugged. Hyundai has been known for fragile glass....what is going on NHTSA! *tr
Tl* the contact owns a 2013 hyundai santa fe. While driving 50 MPH, the glass from the panoramic sun roof shattered. The contact noticed a circular hole near the front center section of the sun roof. The remaining portion of the glass created a spider web impression. There were no injuries and no warning indicators illuminated on the instrument panel. The manufacturer provided the contact with a case number. The vehicle was not diagnosed or repaired. The failure mileage was 17,740.
I have contacted hyundai and have been getting the run around about the windshield wipers. The wiper on the passenger side does not clean the window properly - there is a pie shaped area on the bottom of the wiper, on the passenger side only, that does not hit the window. After many discussions with hyundai and going to 2 different deals, they have said that it is a defect and that all or most hyundai's have this defect. I feel that it is a safety issue since when it is raining hard, the wiper splashes back onto the window due to the fact that the wiper is not hitting the entire window properly. I feel this is a safety issue and since most of the hyundai's have this problem, it is a defect that the manufacturer knows about, but does not want to take care of. *tr
Also reported on the 2013 Hyundai Santa FE
Other engine problem
Other steering problem
Other brake problem
Other powertrain problem
Excessive oil consumption
Complete engine failure or seizure
How far this goes
Complaints are voluntary, so 10 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other visibility problem happen on the 2013 Hyundai Santa FE?
Across 8 owner reports that included an odometer reading, half were filed by 40,000 miles. A quarter were filed before 10,000 miles and a quarter after 65,000 miles. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other visibility problem on the 2013 Hyundai Santa FE?
10 reports have been filed with NHTSA, about 0.2 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed