AtWhatMileage
Glass · 4 owner reports

Other visibility problem on the 2011 Hyundai Santa FE

Only 4 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.

Reports of this failure 4
With an odometer reading 4
Reports per 1,000 built 0.1 per 1,000
Filed below 36,000 miles 75%
Mention a crash, fire or injury 0
Typical repair $150–$1,400
What it means when it happens Moderate
Rank among this year's problems 21st

When other visibility problem gets reported

There are 4 reports of other visibility problem on the 2011 Hyundai Santa FE, 4 with a mileage attached. That is too few to place the failure on the odometer with any confidence.

A part like this is normally expected to survive 75,000 miles. It is the 21st most-reported problem on this model year.

The whole distribution

Percentiles of the 4 odometer readings owners gave.
10th25thMedian 75th90th
— — 26,523 miles — —

Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.

What a percentile can and cannot tell you here

These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.

What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.

Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.

What happens, and what it costs

Putting it right typically runs $150–$1,400 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.

The same failure on other years

The same failure is reported on 15 model years of this car. It shows up earliest on the 2019, at a median of 600 miles, and latest on the 2009 at 85,000 miles.

By volume the 2007 carries the most reports, with 70; the 2011 has 4. A mode that appears across most years of a model is usually a design choice rather than a bad batch.

If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.

What owners wrote

Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.

While driving on the interstate highway a heavy rainstorm began. It was very humid and the temperature was moderate. Within a few moments the defrost became overwhelmed and our visiblity decreased to a dangerous level. We had to drive with the windows open in order to get enough air moving to remove the condensation from the front window. This has happened on two other occassions since. The dealership tells us nothing is wrong with the vehicle. *tt

10,000 miles NHTSA complaint 887560 filed 2011-10-27

I was showing my new/used 2011 hyundai santa fe to some friends when we heard a pop and the rear windshield shattered. No one else was around the vehicle and where it was parked there was no where someone could have shot the window with a pellet gun or something like that. Earlier in the morning I had the rear window defogger on to clear light fog off the rear windshield. It was only on for approximately 5 minutes until I shut it off while driving. *tr

31,345 miles NHTSA complaint 944336 filed 2012-10-13

My daughters and I pulled into our driveway, parked the car and turned off the engine. Before getting out, the rear view mirror fell off and took a chunk of glass from the windshield. My car still has manufacture warranty, so I made an appointment for monday july 29. I went to burlingame hyundai where the service manager said "no way did that mirror fall off. Hyundai won't cover it." I then called hyundai corporate who said it's up to the service personnel to decide if the warranty covers the work. They suggested I take the car to another dealership. I went to serramonte hyundai and they said that my mirror was not original manufacture installed mirror and would not cover the cost to replace the glass.I then went back to enterprise car sales where I bought the car and they determined in their records that the mirror was original and not replaced. Enterprise talked to serramonte hyundai about warranty replacement, however they also said "the mirror came off with a forceful pull." I am complaining that the glass and or glue used on the rear view mirror caused the mirror to fall off and damage the windshield. I believe the hyundai…

21,700 miles NHTSA complaint 1001904 filed 2013-08-14

Also reported on the 2011 Hyundai Santa FE

Other engine problem

48 reports median 38k

Other speed control problem

20 reports median 26k

Other brake problem

18 reports median 40k

Other powertrain problem

16 reports median 20k

Other electrical problem

13 reports median 55k

Other steering problem

13 reports median 44k

How far this goes

This page is kept out of search results because 4 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.

Complaints are voluntary, so 4 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.

Questions this page answers

At what mileage does other visibility problem happen on the 2011 Hyundai Santa FE?

Across 4 owner reports that included an odometer reading, half were filed by 25,000 miles. A quarter were filed before — and a quarter after —. These are the mileages owners reported when they complained, not a prediction for any individual car.

How common is other visibility problem on the 2011 Hyundai Santa FE?

4 reports have been filed with NHTSA, about 0.1 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.

What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars

Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed