Other suspension problem on the 2011 Hyundai Santa FE
1 crash 1 of the 9 reports for this failure mention a crash, a fire, an injury or a death. Those are the owner's words on the complaint form, not a verified finding, and one report can mention more than one.
Only 7 reports for this mode came with an odometer reading, which is too few for percentiles to mean anything. The page is here because someone linked to it; treat the figures as anecdotes, and see the full report for this year instead.
When other suspension problem gets reported
There are 9 reports of other suspension problem on the 2011 Hyundai Santa FE, 7 with a mileage attached. That is too few to place the failure on the odometer with any confidence.
A part like this is normally expected to survive 100,000 miles. It is the 7th most-reported problem on this model year.
The whole distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| — | — | 50,000 miles | — | — |
Read the 10th percentile as “one report in ten arrived this early”. Exact figures are shown in this table because it is the table of record; everywhere else on the site they are rounded to the precision the sample can carry.
What a percentile can and cannot tell you here
These five numbers describe the readings owners gave, in order. The median is the middle one: half the reports arrived below it. The 10th and 90th are the edges of the bulk of the distribution, and the distance between them is the part worth reading. A tight spread — say 70,000 to 95,000 miles — points at something that wears out on a schedule, and the schedule is knowable. A wide one, 20,000 to 190,000, points at a fault that hits some cars and never troubles others, which means the mileage on the listing in front of you tells you very little about your odds.
What these figures are not is a survival curve. Every reading here comes from a car whose owner filed a complaint, so the sample contains only failures: it cannot say what share of the fleet made it past 150,000 miles untouched, because those owners had nothing to report. Nor is the mileage the moment of failure — it is the odometer reading as recalled at the time of filing, which may be weeks later and is sometimes rounded to the nearest ten thousand by the person typing it.
Percentiles are shown at all only once 8 readings exist for the vehicle and mode. Below that the middle of a handful of numbers is noise wearing a decimal point, so the figures are withheld rather than dressed up.
What happens, and what it costs
Of these reports, 1 a crash is mentioned. Owners write their own complaints and the agency does not verify them, so read this as what the reports say happened rather than as a confirmed count.
Putting it right typically runs $350–$2,000 at an independent US shop. That range is an editorial estimate held in this site's failure-mode catalogue, not a figure from NHTSA, and it is a repair cost rather than a diagnosis cost.
The same failure on other years
The same failure is reported on 14 model years of this car. It shows up earliest on the 2008, at a median of 1,400 miles, and latest on the 2006 at 160,000 miles.
By volume the 2001 carries the most reports, with 28; the 2011 has 9. A mode that appears across most years of a model is usually a design choice rather than a bad batch.
If one year stands out to the left, that is the year to avoid; if the whole line sits at a similar mileage, this is wear rather than a defect in one production run.
Tick median reported mileage Solid middle half of reports Faint 10th to 90th percentile Colour how bad the failure is when it happens
What owners wrote
Verbatim from NHTSA complaint narratives, trimmed for length. The mileage is the one the owner gave.
Vehicle pulled hard to the left (the side I wanted to pass on) when passing gear was used. I came very close to hitting the car to my left. The dealers service manager claims this is normal due to torque knuckle steering. (it happened when he drove my SUV and he told me that I would have to get used to it!!! We also tried another SUV and experienced the same problem, please note; the service manager told me that bigger tires would probably solve the problem. When I told him that the SUV is under warranty and that I would not pay for them he dropped the subject). I have tried the maneuver indicated when there is no traffic and it happens more often than not. I am concerned for my safety and the safety of anyone without my quick reflexes. I had noticed this problem several times prior to the passing incident on a straight acceleration, but believed it might be an uneven pavement causing it. )I am not a mechanic, but think there is a correlation between the steering and the drive train that is causing the problem. Updated 02/14/11 *bf the dealer informed the consumer it was a normal characteristic of the vehicle. The consumer also…
Tl* the contact owns a 2011 hyundai santa fe. The contact stated that while driving 20 MPH , there was a loud pop heard from the rear of the vehicle. The vehicle then stalled in the middle of the intersection where the vehicle was crashed into from the passenger side. The passenger side rear tire exploded from the impact. There were no injuries. The vehicle was towed to the contact's residence and later diagnosed by a private mechanic who advised that the rear axle fractured. The vehicle was not repaired. The failure and the current mileage was 30,000.
I perched it on sept. 9. 214 I reported this in sept 214 problem the back wheels sound like I had a flat tire as soon as you pick up speed of 50 to 65 miles hour they replace tires and still no change I had the tech. Take a road trip to here it and how loud it was on highway. Then they thought it was out of liniment so the did that, and still no change, they told me that the wheels are wobbly and it will continue.so. I was told to give it 2 weeks or so, but when you go on highway its louder then vibrates and when you hit the brakes you can feel it also and the tech. Also felt it, and at this point they still don't know what it is. I bought this truck do to a friend that recommend it and know they are having the same issue.as mine and they also complained I bought this do to, I am disabled and need a dependable vehicle and not big problems. I have not yet made a payment its not due until oct. 29,2014. *tr
Also reported on the 2011 Hyundai Santa FE
Other engine problem
Other speed control problem
Other brake problem
Other powertrain problem
Other electrical problem
Other steering problem
How far this goes
This page is kept out of search results because 9 reports is not enough to publish percentiles from. It stays reachable because somebody looking at this exact car would rather see the reports than be told there are none.
Complaints are voluntary, so 9 is a floor and not a count of affected cars. Mileages are typed in by owners and cluster on round numbers. And the mode itself is assigned by software reading the complaint text, which is reliable in bulk and fallible one report at a time.
Questions this page answers
At what mileage does other suspension problem happen on the 2011 Hyundai Santa FE?
Across 7 owner reports that included an odometer reading, half were filed by 50,000 miles. A quarter were filed before — and a quarter after —. These are the mileages owners reported when they complained, not a prediction for any individual car.
How common is other suspension problem on the 2011 Hyundai Santa FE?
9 reports have been filed with NHTSA, about 0.2 per 1,000 vehicles. Complaints are voluntary, so this is a floor rather than a count of affected cars.
What this is and is not. These are the mileages at which owners chose to complain to a federal agency, which is not the same as the mileage at which the part fails on every car. It skews toward failures that happened outside warranty, cost real money, or frightened someone. It is still the only public dataset that carries failure mileage at all, and the shape of a few hundred readings is informative even when a single one is not. Methodology · JSON · this failure on other cars
Source Owner complaints and recall records published by the US National Highway Traffic Safety Administration, model years 1996–2027 Figures rebuilt Published by AtWhatMileage How every figure is computed