2021 Hyundai Palisade: what breaks, and at what mileage

What breaks on the 2021 Hyundai Palisade

Owners have reported 62 named failure modes on the 2021 Hyundai Palisade, and the three most-reported carry 27% of everything filed, which is an unusually even spread for one model year.

Seat belt or retractor failure leads with 71 reports and about 0.7 per 1,000 vehicles.

Other visibility problem follows with 47 reports, usually reported between 1k to 5,000 miles.

Sunroof failure or glass breakage follows with 32 reports, median 65,000 miles.

By system, the reports fall mostly into airbag (73), body (65) and glass (54).

How bad it is when it goes

Across the named modes, 15 mention a crash, 3 a fire and 12 an injury. Those are the words owners used in their own complaints, and NHTSA does not verify them, but they are the closest thing in this data to a measure of what a failure actually did.

The average severity weight across every report on this year is 3.67, where a stalled engine or a failed airbag weighs many times more than a rattling trim panel, and a figure this high means the reports are dominated by failures with safety consequences rather than annoyances. The weighting is set out in full on the methodology page.

What the top failures cost to put right, as editorial estimates for an independent US shop rather than figures from NHTSA: seat belt or retractor failure at $200–$900, other visibility problem at $150–$1,400, sunroof failure or glass breakage at $700–$4,500 and other body or interior problem at $200–$2,000. Dealer labour, a seized bolt or a part that is no longer made can push any of these past the top of its range.

14% of the reports on this year sit in the engine, transmission, drivetrain or cooling systems — the four where a repair bill is usually four figures.

How often, against how many were built

Scaled by an estimate of how many of these cars exist, the 2021 Hyundai Palisade draws about 5.8 per 1,000 vehicles, which puts it in the 86th percentile of complaint rates among 2021 vehicles we can rate.

That denominator is the weakest number on the page and it is fair to say so plainly. Rate per 1,000 uses a fleet-size estimate derived from recall paperwork for this exact model year. It is a lower bound.

The working figure is 94,763 vehicles. If the true number is twice that, every rate on this page is half what it says; the ranking against other 2021 vehicles, which is what the risk score uses, is far more robust than the rate itself.

Recalls on the 2021 model year

NHTSA has issued 6 recall campaigns covering the 2021 Hyundai Palisade, affecting an estimated 389,349 vehicles. A recall is a different kind of evidence from a complaint: it is the regulator and the manufacturer agreeing that something has to be fixed, and the fix is free for as long as the car exists.

The campaigns cover air bags:side/window:curtain, seat belts:front:buckle assembly, visibility/wiper and trailer hitches. Whether the work was actually done on the car in front of you is a question only the VIN can answer, and the manufacturer or NHTSA will answer it free.

Recalls also distort complaint counts. Publicity about a campaign reminds owners that complaining is possible, so reports for a recalled component often spike after the recall rather than before it.

Better and worse years of the same car

High risk for a 2021 — 129th riskiest of the 231 2021 vehicles we can rate. Every score on this site is a rank inside its own model year, which is what makes a 2004 and a 2019 comparable at all.

Across the 7 model years of this car that carry enough reports to score, 2022 comes out best at 67 and 2020 worst at 77, with 2021 itself at 74.

If the model year is negotiable, 2022 and 2025 score lower than 2021 by a margin worth acting on. Same body, same engines, different luck — usually a supplier change or a mid-cycle fix, which the complaint data can show but never explain.

Within the 2020–2026 generation specifically, 2022 is the strongest year at 67 and 2020 the weakest at 77.

What to look at before buying one

The mileages below are where the first quarter of reports for each mode had already been filed, which makes them the point at which a fault is worth looking for rather than the point at which it happens: other visibility problem from about 1k.

On a 2021 Hyundai Palisade with more miles than that on it, the useful question to put to a seller or a mechanic is whether other visibility problem has been dealt with, and if so with what parts and at whose expense. A car that has already had the repair is in a different position from one that has not.

None of this is a diagnosis. It is a list of what other owners of the same model year reported, ordered by when they reported it, which is a good place to point an inspection and a poor place to stop.

What this page cannot tell you

549 owner reports; fleet size estimated from this year's own recall paperwork. Every count on this page is therefore a floor: it is the number of owners who went to the trouble of filing with a federal agency, which is a small and self-selected fraction of the owners who had the fault.

Of those 549 reports, 79 carried an odometer reading, so the mileages here describe 14% of the sample rather than all of it. Owners also round: readings pile up on multiples of ten thousand, which is why this site publishes "about 90,000 miles" and not "91,438".

Named failure modes come from matching phrases in the complaint text, so a badly worded complaint can land in the wrong bucket. The effect washes out across hundreds of reports and does not wash out across five.

And nothing here predicts what one car will do. These are other people's complaints, filed years apart, on cars maintained by strangers. Read the page as a map of where this model year has previously gone wrong, then have the specific car in front of you inspected.